We hired this video company for our engagement party. From the start, it was a struggle communicating with them and I would send emails and leave voicemails for weeks at a time with no response. In the end, the product that was delivered to u...
s looked NOTHING like the product they had featured on their website and youtube channel. It really was awful. The coloring of the video was very off due to wrong settings on the camera, and the quality of the footage itself was AWFUL. I have seen cell phone videos that looked better than our finished product. Also, in going around to the tables getting well-wishes from our guests, the videographer did not get video from EITHER of my or my fiance's parents, and only went to 15 guests out of 100+ . The cameraman's hand was shaky and the editing was AWFUL. It did not look like the slickly put together videos on their site. They left entire songs in the edit with only a few people on the dance floor and had the backs of peoples' heads for a majority of the time. They didn't even get me in the frame when my future sister-in-law gave her speech to us. We were so extremely disappointed and sad when we received our video from them.
When we called them to express our concern and disappointment with our video, we received nothing but resistance and hostility. They felt that there was nothing wrong with our video, and there certainly was. We came to the conclusion since they wouldn't give us any money back that they would reedit the video for us. Although that wouldn't fix the terrible quality of the footage itself, at least it made us feel a little better.
Long story short, that was 8 months ago and we never heard from them again.
Please BEWARE and use a more professional and trustworthy company for your special day.