Lori was very kind before our wedding, but had our wedding DAY wrong, correct date, wrong DAY, a detail we found out less than 3 hours before the ceremony started. So our flowers were extremely late, barely made it to the ceremony, most of the ...flowers didn't get pinned on until after b/c it was so close, and she was rude and difficult to work with most of that day. The flowers we did end up receiving were not exactly what we asked for, only close, and they weren't wrapped in the correct color of ribbon. A few weeks after the wedding she finally responded to my texts and apologized and agreed to pay back about 1/2 of our floral costs and give us a centerpiece for our table. However, after 6 months of drawing out the 3 payments and ignoring texts I was told I wouldn't get the last installment of my refund but would still get the centerpiece, at some point.
