A Joyous Moment Photo, Video, and Booth

rs didn’t move around throughout the entire ceremony, there were maybe five candid photos of guests from the entire night. When things were going on that we told them we wanted photos of we had to send family members to go find them. Formal photos were extremely unorganized and I, as the bride, had to move things along and memorize my list to get things photographed. The photo book they ordered was so simple and I could have made a more memorable one online. It was just black binding with very small letting that said wedding in the front and then there was only one format for the photos inside, very upsetting. Finally, it took us over a year to get our wedding video. We had begun to seek out legal advice because I could not get ahold of them for 4 months to get a status on what was taking so long and when we received the video it was again from one angle and such poor quality with background noise not cut out and shaken footage. Very upset with the entire experience but the most frustrating part was not being able to get ahold of anyone for months at a time to get info on the status of my products when we were promised things would get to us by certain dates.

being ignored. I don't recommend. More details: My wife wasn't super pleased with the overall pictures, as most of them were taken from the same angle. They had two photographers, and each part of the wedding was captured from 2 spots. Would have been great for them to move around a bit more and get different angles. However, the photographer was probably around to 8 months pregnant - which we didn't find out about until the day of the wedding. We didn't have anything against her being pregnant, but typically photographers are moving all about during shoots, and being 8 months pregnant would definitely hinder one's mobility. So, unfortunately we didn't get all the photos we'd want from our wedding day. Also, make sure if you have any pictures you want taken that you asked them over and over so they don't forget. My wife wished to have a photo of her by herself in her wedding dress, but unfortunately didn't get it. It was a busy day, which makes it tough for the couple getting married to stay on top of which photos they want taken. Anyways,.. on to the next issue. I forget how long we waited for the photos for (at least 6 months), but when we finally got them my wife was so disappointed with the lack of variety she started crying. Additionally, we waited well over a year for our video, which was posted on Vimeo. We also asked for a physical copy of the video, but have still yet to receive it and are being ignored by the photographer. I have tried contacting them multiple times via text, email, the knot contact form. Typically I've contacted once every 2 to 3 months, just reminding them we are still waiting for the video and to please let me know what I can do to help get this done... but radio silence. Based on our experience I would suggest finding someone else, and probably paying more for a photographer. Its your big day and you want the moments captured to reflect the great time you had. You don't want to have the same experience we have - lack of variety in photos, never receiving a physical copy of the video that you paid for already, and poor communication.

ngs that we had missed or not noticed going on. Thank you guys for all your hard work!

of our family feel comfortable while taking the photos and we weren’t worried that they had missed any. The way they give you your photos organized on the flash drive helped a lot too, by keeping things in categories for us so we were able to make an album without any trouble. We highly recommend them to everyone we know, and have even had family interested in hiring them after spending time with them at our wedding.

ased on some other reviews. She kept making excuses and pushing back the delivery date. My advice for Diana is to be honest and upfront about your turn around capabilities. The pictures were nice but the stress caused by her after the wedding was not worth it. I wish I went with someone else. There are more responsive photographers out there.

FTER the wedding took place. I feel like I should start sending reminders since it takes weeks to get a response! Very frustrating since we were not late on a single payment! Only reason I gave 2 stars was because we loved the photos when we FINALLY received the link for them.

ke a home video, not a lot of editing. Didn’t receive anything without asking. Customer service is poor. They failed got get pictures of me with my bridesmaids on my wedding day, so unfortunate as I cannot go back to this day. It is over 6 months and I am still dealing with them. Have not received my usb if video yet....unprofessional, would never recommend.

photos to share with our friends and family. I would recommend them to anyone in a heart beat.

t that it would really be a good thing if we got to know them before the wedding, and it really was. The session went by so quick, we got lots of photos we loved, and we were excited to work with them again on our wedding day.

work with from start to finish, and made the whole process so easy! Thank you so much!

the day and made the experience good for him too, something so important to me, because he hates taking photos. All my family and friends commented afterwards about how friendly and kind they were the entire day. We loved working with them!

ek photos, because I could see that they understood me, and that they were able to see the best in me, and bring that out in the photos taken. Thank you guys so much!!!

a calming voice of reassurance the entire day and not only got our photos done quickly, but also helped us with the flow of our entire day.

os back we were so pleased with their attention to detail and their ability to show the individual personalities of our family and friends. Thank you both for making our day so wonderful!

etting our family photos done quickly, so we could join the end of our cocktail hour, something we appreciated and really enjoyed.

e made a better choice!

We went to Hubbard Park, in Meriden, CT for the family shots and the place we were going to do them was already being used, so Diana and Javier found us a new spot, by the water. They had the lists ready and called people by name so that we weren't all standing too long in the hot sun. And after the ceremony, the bridesmaids were able to see the sample shots I had sent Diana so that when Diana posed everyone, they knew where to go and what to do! A few things changed at the venue due to people leaving early and Diana and Javier just went with it. That made me feel less stressed, one less thing to worry about. We didn't even know they were there most of the time, but they had every shot! It was a pleasure to have them at our wedding and after seeing the engagement pictures, we know the wedding ones will be just as perfect! And the photo booth was a big hit! There was always a line! People couldn't get enough! It was so nice to receive our book and flash drive after the wedding, it gave us something to hold on to until all the photos come out! Diana's sister and her husband were in charge of the booth and did a fabulous job! Thank you all again!!

my girls and I arrived to the venue after the guys did). My husband and our groomsmen were suppose to get pictures taken prior to us getting there. Overall they did take some nice pictures but nothing too breathtaking or amazing. We felt like they were unorganized and weren't telling us how to pose for both our individual and couple pictures. Our guests even told us they looked pissed off during the start of the ceremony, which was very unprofessional. I guess you get what you pay for. We expected more out of them especially with pictures being a wedding keepsake. Our guests raved about how fun and memorable our wedding was. I just wished the pictures showed that. I also would have liked more pictures of my husband and I. And I know he feels the same way.

ortable came wedding day. They were so easy going and professional, most of the time we didn't even know they were around but were right there when we needed them. Our pictures came out so great. We also had our photo booth through them and that was a hit, our guest had an awesome time with it and it just looked amazing in our reception. They are a great couple to have as your photographers.

le for any questions that came up and always responded quickly. Diana and Javier made us feel so comfortable, especially when things got so hectic on our wedding day! They went above and beyond to make sure that we got everything we had dreamed of and we absolutely did! The video of our wedding and our pictures could not have been anymore perfect! We have them to thank for capturing the specialist day in our lives! Aside from being a great business, they are truly the sweetest people!

ard while watching it because we didn't know that all of this had happened. Our guest were also thrilled with the photo booth, it was fun, classy and unique! We loved our wedding and the way A Joyous Moment was able to capture it all.

session was fun and interactive and that made us feel more at ease on our wedding day. We definitely recommend them.