I originally contacted English Garden Florist (and several other companies) because they were on the preferred vendor list of the wedding venue we had chosen. After several people got back to us, we chose English Garden Florist because of their... price and their responsiveness. I had only a vague idea of what I wanted (high centrepieces above guest's heads, purple and white flowers) and not a clear idea of how much I was comfortable spending, and they were so accommodating! I requested to rent vases because we live out of town and I was sent pictures of various vases they had available with their dimensions. I eventually found a picture that had a sort of style that I wanted and I particularly liked some silver twizzle that went throughout the vase. They didn't have any so looked around and ordered some in for me. I then changed my mind on how much we were willing to spend and they were again so accommodating! They made up an arrangement in advance and sent me a picture for my approval. I made a couple of further adjustments after that! They were so patient!! Throughout the whole process, I always received a response within hours of my e-mail and if they weren't able to come up with an answer right away, I was told the day to expect to hear from them. The flowers were delivered and set up at my venue and then the vases were picked up the next day. Talk about easy! They also provided us with flowers for the cake and some extra vases so we could display the bouquets (mine and my bridesmaids). The arrangements were absolutely stunning...way better than I had envisioned. 2 guests actually told me that they were the nicest centrepieces they had ever seen. We could not have been happier with our experience with English Garden Florists.