We know every customer has a budget- and it is the goal of our skilled diamond experts to provide the necessary guidance and diamond education to help you choose the right diamond for your fiancé and your budget.
Engagement Rings, Wedding Rings
Awards and Affiliations
Pricing for Diamonds Direct Charlotte
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Diamonds Direct Charlotte Reviews
4.8 out of 5.0
Reviewed On 10/07/2021 by Andrea T
I had a wonderful experience at Diamonds direct with working with Shukie.
He went above and beyond to cater to my needs, was empathetic to my situation, and worked hard to get me the best value for my diamond. In addition, he ensured the turn...
around time with expedited.
What a lovely time I had working with you. I’ll be back to by a diamond from you one day.
Reviewed On 9/14/2021 by Isaac S
Unfortunately my experience has brought down the rating rather than the product.
I had purchase an Engagement ring from Diamonds Direct unknown to my now Fiancé. The initial picking process was pretty good, my jeweler was able to find and show ...
me the ring I had been imagining. I was told they would contact me when the ring was ready so I made sure to save all the numbers on the card they gave me in case my finance was with me when they called. Fast Forward a few weeks later and I am driving with my Fiancé around 6:30 PM. I get a call from an unsaved number and I answer it through my cars Bluetooth. When I answer, the jeweler immediately says " Hello, this is BLANK, from Diamonds Direct. Your Ring is ready to be picked up". I quickly interrupted and said I would call back later but the damage had been done. I told my Fiancé that it was a gift for her birthday but it was obvious the True intention.
My frustration comes not from the ring, because she loves it, but because they called me from a number that wasn't listed on their card. They also didn't ask if I was alone and immediately said my ring was ready.
I am disheartened because this is a once in a lifetime experience and an aspect of it was tarnished because of this.
Diamonds Direct, please come up with a better way of communicating to customers when it is something this sensitive. Can even be something as simple as a code word or emailing rather than calling. I just don't want this to happen to anyone else.
Reviewed On 7/14/2021 by Jennifer S
Nothing short of spectacular customer service and hands down the most beautiful Jewelry in the area. Ronnie helped my husband and I pick a gorgeous diamond last year. This year we worked with Jodi to design a custom setting and the entire exper...
ience was top notch. Every question, email, phone call with questions was answered with genuine assistance and care. They made sure everything was perfect down to the most beautiful side stones on the setting. The patience and guidance we received during the whole process has made us customers for life. The diamonds direct team is FABULOUS (and dang I love their showroom too). HIGHLY RECOMMEND and thank you so much to the whole team, especially Jodi! -Jennifer and Derek
Reviewed On 6/15/2021 by Katie M
I highly recommend Diamonds Direct Raleigh for all of your jewelry needs! My fiancé took a family diamond into Eric at Diamonds Direct in Raleigh, NC. Eric helped him build a custom ring around my family stone. We have since visited Eric for my...
wedding band as well as my fiancé’s wedding band! He also help me make custom stud earrings. We are definitely Diamonds Direct customers for life! Thank you to the whole team at Diamonds Direct but most importantly thank you Eric.
Reviewed On 6/04/2021 by Andrew M
Thank you for your team and products at Diamonds Direct!
I was referred to your company by a friend that purchased from your business previous to closing your Salt Lake City store. Even though the store closed "mid-deal" you provided him with...
a level of quality products and then service for him to give me a recommendation.
Upon remembering that recommendation a few weeks ago, I browsed your website and found exactly what I wanted and needed. I ordered on a Saturday night. For me to make my hopeful engagement a success I needed the ring fast! So, Monday morning I followed-up via a generic phone number.
To my great pleasure I reached Cindy Parker. I would like you to know that Cindy is by far the best saleswoman, diamond expert, customer service representative, and overall person I've ever interacted with during a purchase transaction, let alone over the phone. I recommend your company to invest in a cloning machine and create thousands of Cindys.
I was and still am blown away by Cindy's friendliness, helpfulness, direct and empathic communication style, and her professional follow-up and assurance techniques. I put extremely high expectations on your company to provide me with a product within days so that I could have the potential of making my dreams come true by asking the women that I love to marry me. A few different obstacles were encountered along the way and Cindy went above and beyond to solve these problems and present solutions to me.
I cannot possibly capture every great attribute about Cindy, but here are a few. She personalized my experience and became my cheerleader and advocate. Cindy gained my trust and acted upfront and honest with complete integrity. My expectations were always in check because Cindy communicated at appropriate intervals and always provided clear and helpful details. I had confidence in Diamonds Direct throughout this process because Cindy continued to provide above and beyond resolutions to problems and clearly put in the time and effort to solve these problems I had no way of knowing how to solve myself. Most of all Cindy is a lovely and genuine person who became part of my story.
Please find a way to keep and then reward Cindy with your highest praises and highest approvable award. She absolutely deserves that and much more!
Thank you again for your products and service,
Reviewed On 4/23/2021 by Caleb B
I walked in a few weeks back in need of help with no knowledge of what I was looking for and I was paired up with Kim Tu Chau. Kim immediately made me feel as though she knew me and she did not just want to sell me a ring, she wanted me to find...
“the” ring, whether that was in the store or not. Kim will do whatever it takes. She has a heart for this as well as the knowledge and experience. If you want the best possible ring at the best possible price with the best experience ever, find Kim and she will do all she can to help you find that perfect piece that blows your expectations out of the water. Thanks Kim!
Reviewed On 2/19/2021 by Irving m
HORRIBLE CUSTOMER SERVICE,
Reviewed On 12/27/2020 by Aylin L
I am so thankful that we were paired up with Melissa at Diamonds Direct in Raleigh. This is such an important and large purchase. She made the entire process memorable and simple. Diamonds Direct has amazing designer rings and a wide selection....
She helped us find the most beautiful rings. When it came to fair pricing and financing, Lev was a dream to work with. We couldn't be happier with Lev and Melissa's efforts in exceeding our expectations and superb customer service.
Reviewed On 12/02/2020 by Donna H
I bought a 3 stone ring here several years ago and decided to upgrade the center stone. Prem was extremely helpful during this process! He got a beautiful diamond for me! I am very pleased with the ring. Also “Little” Lisa and both of the m...
anagers there are very helpful. Go in and see all the beautiful jewelry there!
Reviewed On 11/10/2020 by Susan A
Susan A. My husband and his family choose my engagement/wedding ring at Diamonds Direct. The fact they all went to Diamonds Direct to find the perfect ring was very touching. They chose a beautiful Simon G ring which I love, it is my favorit...
e piece of jewelry. They choose this specific ring because I rescue and train horses, so choosing the right ring was very important. After a year one of the stones came out. Diamond Direct took the ring and had it fixed, however, the same stone kept coming out. Thank to Diamonds Direct, they contacted the jewelry who had a new ring made. The fact, that the staff at Diamonds Direct realized this happened more than once, worked with the jeweler who in turn made a new ring. In today’s world, the staff of Diamonds Direct and Simon G, went above and beyond to ensure I was a happy customer. Everyone I have dealt with has been incredibly kind and very helpful. It is amazing g to find companies these days who actually care about the customer. Thank you for all of your kindness! There is no other jewelry store I would consider buying a piece of jewelry that will be with me for the rest of my life.
Reviewed On 11/05/2020 by Sarah C
Melissa was amazing!! My fiance raved about how amazing she was when picking out my engagement ring, so we made sure to get an appointment with her when we went to pick out wedding bands. She picked up quickly on the styles we liked and kept us...
well within our price range.
Reviewed On 10/14/2020 by Rachel G
We picked our wedding rings here and was a great experience. Everyone was helpful and so kind! I tried on so many rings until I finally decided and the guy who helped us smiled the whole time and was very patient. Would definitely recommend get...
ting rings here.
Reviewed On 2/20/2020 by Lawrence S
I have been a customer of Diamonds Direct and Diana Zepsa for over 10 years. Our family has been lucky enough to work with them for 3 Engagement Rings, Wedding Bands, Baby Gifts and much more. I have recommended friends and family and they are ...
always happy customers like myself. They have ALWAYS been loyal to our family and making sure we have the best value for our budget every time. They are professional, knowledgeable and also Dovy, Mark and Diana I consider them close friends who I trust. I would recommend DD and Diana to everyone.
Larry S. 2-20-2020
Reviewed On 2/01/2020 by Robin P
Great experience. Easy to work with and easy to work within price point you give them. We shopped together for my engagement ring and our wedding bands. They made the whole process easy. They offer great services included with your rings like c...
leaning, I had my rings soldered post wedding, and my husband had a big scratch on his ring that they took care of no problem.
Reviewed On 7/24/2019 by Sarah S
We had the best experience working with diamonds direct to find my engagement ring and wedding bands. Chance did a great job helping us find rings we love. The customer service was fantastic. We will definitely return for future jewelry needs :...
Reviewed On 3/07/2018 by Emily W
Five stars all the way around. My (then) fiance got my beautiful engagement ring at Diamonds Direct so when it was time to find my wedding band, I went straight to diamonds direct.
They are helpful and so well knowledgeable. They understand th...
at any ring is a big purchase and take their time to explain exactly what you are looking at. They are not pushy and genuinely want you to find what it best for you. I ended up going at one of their 20% off sales and I got the same diamond band as my engagement ring. Now that I can FINALLY wear it all the time, I can say that I am absolutely in love with both my engagement ring and my wedding band. They are simple but sparkly and are perfect for me.
I am so lucky to be apart of the diamonds direct family and will go there for any of my jewelry needs! Thank you DD!!
Reviewed On 6/13/2017 by ALex F
My ring is amazing! I also love that they will replate my white gold every year and replace any side stones that happen to fall out! Great value and service!
Reviewed On 9/09/2016 by Rhonda W
Them an my hubby to be done a outstanding job on my ring. I was so happy with it I went back n got his ring there as well.
Reviewed On 1/20/2016 by Jess M
Honestly the best place to go for true quality at a fair price. Great selection and helpful staff. Ask for Christy!
Reviewed On 11/18/2015 by Velvet N
We bought our wedding bands from Diamonds Direct because my husband bought my engagement ring from there and had a fantastic experience. We worked with Karen who was so friendly and went above and beyond to make sure we were happy. The cost is ...
fantastic and the quality can't be beat!
Reviewed On 10/21/2015 by Krystie Lee R
We purchased both the setting for my engagement ring and both of our wedding bands here. We had a really good experience. My husband had some bad luck with a salesperson when he was shopping for my engagement ring, but he eventually worked with...
Ross, who was great. My parents went with us when we picked up our wedding bands, and they were very impressed with the selection compared to the other jewelry stores they have been to. We now live in Raleigh, and I look forward to visiting that Diamonds Direct as well.
Reviewed On 10/06/2015 by Carolyn F
We were so satisfied with the service we received when buying an engagement ring and wedding bands. Everyone is always so helpful and I love coming in to browse and look at the extensive amount of jewelry they have.
They do have really grea...
t sales, or great financing, and something to meet everyone's needs. We didn't have a huge budget but we still came out with beautiful rings.
Reviewed On 9/13/2015 by Paula N
My husband and I got our wedding bands from Diamonds Direct and they were great! Deborah helped us and she was perfect. So extremely helpful. Our wedding bands turned out great. I wanted something unique and with Deborah's help, I got exactly w...
hat I wanted. My husband's ring also turned out perfect for him. We couldn't be more pleased!
Reviewed On 9/08/2015 by Kathryn S
My husband bought my engagement and wedding rings from Diamonds Direct Crabtree. We have been extremely happy with the service we get there each time we arrive. Sometimes there is a wait, depending on what time you go and on what days, but it...
s totally worth the wait. They provide beer, wine, mimosas, etc while you wait if you please. The selection here is bigger than we saw at any other jewelry store while we were looking around and the prices are much better, from what we saw. We will be back in the future!
Reviewed On 9/01/2015 by Rachel K
We found the perfect rings here- thank you
Reviewed On 8/18/2015 by Anna Q
Our wedding bands are beautiful and very good quality but we could have spent less on my husbands at a different store.
Reviewed On 8/11/2015 by Kendra W
There is a ring at Diamonds Direct for everyone! I love my simple yet classic engagement ring from Diamonds Direct. There are so many different styles to choose from. The service is great; everyone is nice, knowledgeable, and professional. We w...
ent the week of our wedding to get bands and they were able to rush the order (including sizing) and we picked everything up in 3 days! You also get free jewelry cleaning and everything is guaranteed. I will never buy jewelry anywhere else!
Reviewed On 8/08/2015 by Cassie H
My husband purchased my engagement ring here and then we purchased my wedding bands here. I had to have my engagement ring resized and they did an excellent job. A small accent diamond fell out and they are replacing it and soldering my rings f...
or free. They also clean rings for free and do it very quickly while doing an excellent job. We worked with Megan and Liz, and they were both great! Excellent service! Would highly recommend!
Reviewed On 7/31/2015 by Emily E
We got my engagement ring and wedding band at Diamonds Direct and I love them!!! My husband had his grandfather's gold ring resized and engraved with a pattern to match his other grandfather's ring. They did an amazing job!
Reviewed On 6/18/2015 by Ashley S
They were so friendly and welcoming at Diamonds Direct. We didn't feel pressured to buy a diamond that was out of our price range or compromise what I wanted. They were able to make sure that we could get the ring that I wanted in the price ran...
ge that we could afford. I plan on continuing to use Diamonds Direct for everything diamond in the future.
Reviewed On 2/01/2015 by Erin B
**Since writing our original review, Diamonds Direct has contacted us and been more than willing to work with us to turn our experience around. They are doing everything in their power to make sure we are happy customers.
Let me begin by sa...
ying, everyone we have ever dealt with at Diamonds Direct has been nothing but extremely nice and truly listened to our wants and needs. They, also, have the best selection. That being said, I will never recommend Diamonds Direct, nor will I ever spend another dollar at their store.
Over the last year, my fiancé and I have used Diamonds Direct for our engagement ring and his wedding band. If I was not going to be using a family ring for my wedding band, we would have probably ordered that through them too. But after everything that has happened, I am very thankful we didn’t.
My fiancé and I began looking at engagement rings March 2014. I fell in love with a ring that Diamonds Direct carried and could not get it out of my head. Unbeknownst to me, my fiancé ordered that ring the first week of April using his grandmother’s diamond as the center stone. Being that the center stone was his grandmother’s, he asked to hold on to the stone until the ring was made. Diamonds Direct explained that the ring designer needed the stone to make the ring, so he hesitantly handed the stone over to Diamonds Direct. He was told it would take between four and six weeks to get the ring. After five weeks of waiting, he called to check on the status of the ring and was told that the company he ordered the ring from had been giving Diamonds Direct problems. He was told that the company was switching computer systems and couldn’t find his order. After being given the runaround, the ring finally came in in June.
A month after he proposed, I was shopping for my bridesmaids’ dresses and looked down at my ring and realized I was looking at the profile of the center stone. The center piece had rotated 90 degrees, luckily not losing the family stone. When we went to Diamonds Direct, their first offer was to fix the ring. After going back and forth, they agreed to order a new custom ring to replace the broken one.
When it came time to order my fiancé’s wedding band, we reluctantly went to look at bands at Diamond’s Direct after not finding what he was looking for elsewhere. He fell in love with a ring and decided that the past was behind us and we would try again. After much deliberation, the salesperson said he was a size 9.5 and we ordered the ring.
A month later, we get a phone call that the ring is in. When we get there, handwritten on their copy of the paperwork, it says size 9.25. Knowing that doesn’t look right, he tries it on. It is clearly too small. When he finally wiggles the ring off his finger, they sized the ring to be an 8.75. Their first instinct is to offer to just resize it. My fiancé and I were both not happy with this option. We both don’t make a lot of money so to spend the amount of money we did on the ring, we want it made right from the get-go. The person helping us this time, sized his finger to make sure the right size is ordered the second time to find out his ring size is a 10.5. Where did the previous sales person come up with 9.5? We depended on them to be the experts and know what they were talking about. So, now, here we sit, hoping that they stay true to their word and order him a new one in the right size.
Reviewed On 11/26/2014 by Laura D
My husband got my engagment ring from DD, and we subsequently ordered both wedding bands from there. Great service and staff, great value and excellent customer service!
Reviewed On 11/26/2014 by Sarah C
We had a great experience with diamonds direct. My husband got my engagement ring there and we went back for my wedding band. Lisa helped us both times and was super nice and helpful.
Reviewed On 11/25/2014 by Hayley S
Service is great and you get a great deal here! Free cleanings.
Reviewed On 11/23/2014 by Soomin S
Diamonds Direct offers great value for your money over many of the normal retail jewelry store. While they won't carry all of the name brands, they have very similar styles. And really no one ever really shows off the brand of the jewelry, just...
that it's beautiful. Just be sure to know which ones are the name brand pieces and which ones are not so you know what price points you should expect. What is also awesome about Diamonds Direct is that you can bring in any jewelry at any time to get it cleaned/polished for free!
Reviewed On 11/15/2014 by Ashley L
The staff was so nice! Shopping at Diamonds Direct was a great experience! We will go there for all of our future jewelry needs!
Reviewed On 11/14/2014 by Jessica H
Love this place!
My husband bought my engagement ring there and we got our wedding rings there as well.
Very professional and helpful, with good quality products!
Will be going there for all jewelry in the future!
Reviewed On 11/13/2014 by Tammy V
My husband purchased both my engagement ring as well as my wedding bands from Diamonds Direct. They're the most beautiful rings ever. His sales associate Kim was very helpful and went out of her way to find the perfect diamond for my engageme...
nt ring. Product quality, cost, knowledgable associates, and sales service is top notch. For anyone getting engaged or married I would highly recommend shopping there. You can't go wrong!
Reviewed On 10/21/2014 by Erin D
My husband did a wonderful job picking out my engagement ring and wedding band but had a little help from Diamonds Direct!! I could not be happier with the service they provided him or the product that I received. I love showing my ring off and...
am looking forward to wearing it for years to come.
Reviewed On 9/24/2014 by Megan T
My husband bought my beautiful Henri Daussi ring at Diamonds Direct and I absolutely love it! Tama was a joy to work with and went above and beyond to find us the perfect stone. We were able to get so much more bang for our buck at Diamonds Dir...
ect and it was nice to buy in a no-pressure environment. The staff at Diamonds Direct have so much knowledge and experience that you know you're getting the best diamond at the best price. I highly recommend Diamonds Direct and especially their consultant, Tama.
Reviewed On 9/16/2014 by Laura H
We had the best experience at Diamonds Direct. They are very friendly and I can walk right in and have my ring cleaned (usually with a small wait but that's expected). We went on one of their big sale weekend's to get my wedding band and my hus...
band's band and I am so glad we did! It was crazy crowded but we were still helped fairly quickly and got our bands for much less than we would've paid. Lifetime guarantees and cleaning-can't beat it!
Reviewed On 7/10/2014 by Bethany H
This is absolutely the best place to buy jewelry. My engagement band was custom made for no additional price. They have any and everything you want here or they will get it. Sherry Gilmore is our favorite sales rep. We always go back to her now...
. She is not pushy or snoody and we always takes care of us.
Reviewed On 7/09/2014 by Samantha
I knew the style of wedding band I wanted but my then fiancé wasn't sure, like most guys. Johnathon helped us pick the perfect ring for both of us. I highly recommend Diamond Direct.
Reviewed On 6/27/2014 by Jennifer H
Diamonds Direct is a great place to buy your wedding bands and jewelry from. They were easy to work with and willing to work with you on the price. Also have a great maintenance benefits for your jewelry. Definitely will continue to be a custom...
er of Diamonds Direct!
Reviewed On 6/25/2014 by Sharon W
My husband was so kind to search high and low for a ring that I wanted for our engagement. However, it did not come with matching wedding band. My ring is not fancy or ornate but it does sit a bit high and has channel set diamonds along side t...
he center diamond that are graduated in size. Diamonds Direct found a band that was similiar to my ring and customized it (changed the size of the diamonds to match my ring and added a diamond to each side to match the number of diamonds in my ring) The cost was less than buying a non customized wedding band and they told me if it came in and it was not what I wanted; I did not have to buy it! They were so nice and I am grateful for their help in matching a wedding band to my engagement ring. I would certainly recommend anyone shopping for fine jewelry especially wedding to visit Diamonds Direct of Crabtree. PS- Wear light layers...its always hot in there!!!
Reviewed On 6/10/2014 by Jessica C
Best service ever and the absolute BEST selection of diamond engagement bands and wedding bands I've ever seen! You can tell that the quality is outstanding too. I can't wait to wear my rings forever!!
Reviewed On 6/04/2014 by Cassandra E
Everyone at Diamonds Direct is so nice and so helpful. Love my engagement ring and wedding band. Cant wait to go back and get more jewelry from them!
Reviewed On 5/25/2014 by Erin B
Great service, great products!
Reviewed On 5/14/2014 by Shanan M
Having the whatever it takes attitude definitely describes Jody at Diamonds Direct Crabtree. When the wedding band I received was not the perfect match to my engagement ring she took matters into her own hands to be sure it was fixed and that t...
he designer would expedite it to have in time for the big day! She pulled it off and made me one happy bride!
Featuring bands from all different price range, you're sure to find the one that's just right for you. And you won't find better service.
Some words of advice: weekends are very busy, somewhat overwhelming & you'll tend to have to wait so I would recommend going when it's less crowded!
Reviewed On 4/22/2014 by Amanda L
Diamonds Direct provides quality customer service. We got beautiful rings from here. I would recommend using Diamonds Direct.
Reviewed On 2/09/2014 by Mandy M
Diamonds direction is my go to jewelry store! They completely walked us through what to do with my antique diamond that was passed down, they helped us design the perfect ring. We loved them so much we purchased,his and her wedding bands and br...
idal bride jewelry! The store is beautiful and the staff is wonderful!
Reviewed On 2/09/2014 by Jessica F
My then fiancee, now husband, went to Diamonds Direct - South Park in January 2011 and I found my ring immediately! We had great service that day with a gentleman that I wish we would have continued to work with, but instead, we were transferre...
d to another guy because my husband went there one time prior and he helped him. That was the start of my problems. So the problems began when we went to pick out our bands. There was a sale going on and we ended up having the same guy help us again (the one I ended up not liking -- you'll see why). I have a platinum engagement ring and I picked out a white gold band that was similar to my band. The guy didn't say anything about it. So when we were called that our rings were in we went to pick them up. That sales guy wasn't there (Ross is his name) so a lady named Lottie helped us. She got the rings for us and it was then that I noticed that the diamonds didn't match up the way I wanted and it just looked like a mismatched set. When she saw it was white gold she said that the rings would look different as time when on. Her suggestion to me was to order a band from the same designer to match my ring so that is what we decided to do. She said that she would let Ross know and he would call me with a price. I waited a week and heard nothing. I waited 2 weeks and heard nothing so I called. Ross wasn't there, but Lottie was and she apologized to me and said she would have Ross call me. He ended up calling a week later leaving a message on my voicemail that he "just forgot." I called him back and told him that I wanted to order the matching band and he said okay. A few weeks later we're called that my ring is in. We go there and pay for it and I thought nothing more of it until I got the appraisal papers in the mail and it said the ring was white gold. It turns out he never ordered the ring! This was about 6 weeks to our wedding so I was pretty mad. I went to the store and wanted to speak to a manager. Instead of someone getting me a manager they got him and he took me into an office and ordered the ring while I was there. I wanted the manager to know his total disregard to me and my wants and needs, but I was shooed away. I was given a specific quote and I had it saved on voicemail so when the ring arrived 5 days before our wedding and we went to pick it up on our way out of town to our wedding, we were given another price. They argued with me about the price, but I was trying to explain I was told a price and now they are trying to charge me more. I had to walk out of the store I was so mad. They ended up honoring the price that I was quoted, but that sealed the deal for me that I really dislike that place, especially Ross. Unless you are making a big purchase and spending A LOT of money, he will not care about you and he will ignore you and he will not make you feel important or special when you should. If Ross tries to help you, steer clear! When we showed up to pay for our rings that day he saw us, but went to help someone else instead. The girl even asked him if he wanted to talk with us, right in front of us, and he said no. I overheard the couple he went to help was looking for an 8-10 carat diamond. I couldn't compete with that and if you can't either, find another associate. He is a commission whore. Lottie is awesome though. I can't complain about the place as a whole, but our experience with Ross has made me never want to shop there again.
Reviewed On 2/06/2014 by Cailin Z
Diamonds Direct is a great place for any kind of jewelry, but especially the wedding variety. My husband got my engagement ring there for a great price, and Raj was super helpful during the process (diamond selection, setting selection, wedding...
band suggestions). Raj also helped us in selecting the wedding bands a few months later, but wasn't there when we went back to purchase them (don't worry, he's still there! He was having knee surgery). The lady that helped us with buying the bands was still very helpful, though. They give you a discount on wedding bands when you've already bought the engagement ring with them, and we were able to negotiate the price down a little bit more to fit our budget. All in all, very helpful, professional, and a great experience. The only place to go for engagement and wedding rings, in my opinion.
Reviewed On 1/21/2014 by Emily S
We ordered all three rings (engagement, 2 wedding bands) from diamonds direct. They were helpful from the first moment we walked in. My engagement ring was somewhat unique and it meant some adjustments had to be made to an original design. They...
worked with us and the rings were perfect. I have had many compliments and so has my husband.
Reviewed On 1/13/2014 by Johnecia J
Each time we went to Diamond's Direct, the staff was very helpful when selecting and paying for our rings.
Reviewed On 1/12/2014 by Jessica M
Diamonds Direct is great to work with. Because my diamond also came from here, they worked us out a deal on our wedding bands. They have been awesome.
Reviewed On 12/01/2013 by Dorothy G
We bought my engagement ring and wedding bands here. Not only was it a wonderful shopping experience, but since then the service has been outstanding. I've had them cleaned and my wedding band soldered to my engagement ring at no extra charge. ...
And every time I go in the people are incredibly nice and helpful. This is the best value in town.
Reviewed On 11/27/2013 by Candice H
We decided on Diamonds Direct for our preferred jeweler! Absolutely we made the best decision! They walk you step by step through all collections with your idea and budget in mind. Not only are their collections stunning but their promise is...
too! You will never have to worry if Diamonds DIrect will have your back throughout your life, they will! Ross did a great job helping us find the perfect bands to reflect our love and marriage!
Reviewed On 11/20/2013 by Richelle L
We were so pleased with the personalized service we received when working with the ladies at Diamonds Direct. They were so patient and friendly, and worked with us as long as it took to find exactly what we wanted.
Reviewed On 11/16/2013 by Audrey L
Service and selection were outstanding for wedding bands. Diamonds direct worked with me as far as payment and also staying within my budget. However, we did purchase the groom's band elsewhere because of a better price.
Reviewed On 11/13/2013 by Lauren L
You can't go wrong with Diamonds Direct at South Park! Not only did my husband purchase my engagement ring there, but we also bought our wedding rings there and have purchased other fine jewelry from their store in the past. You will not find b...
etter quality and service anywhere else, and the prices are very competitive. I would highly recommend them to anyone looking for any jewelry. Thanks guys!
Reviewed On 11/11/2013 by Christina G
I loved this jewelry store. Me and my husband went shopping for bands after he bought my engagement ring here. They were sooo helpful and super friendly. You did not get over run with sales people, but you were helped when you wanted the help a...
nd someone was always easy to find. I take my rings here to have them cleaned quite often and they are always wonderful with their service. The jewelry is beautiful and the people are knowledgeable in what they are selling.
Reviewed On 11/08/2013 by Trina V
We were very pleased with our decision when going with Diamonds Direct, my husband went there to get my engagement ring and was so impressed by his experience, we went back when it was time to buy my wedding ring. The staff were so friendly and...
helpful, they really made you feel at ease! And you can't beat the prices!! We are so glad we chose Diamonds Direct, and you will be too!
Reviewed On 11/06/2013 by Brittany M
I love my ring and every time I go in there, everyone is so friendly and helpful.
Reviewed On 10/29/2013 by Alicia G
the staff at diamonds direct are so great to work with - the very first time we walked in just to browse for an engagement ring we were treated like VIPs. they helped us find exactly what we were looking for and kept our budget in mind. The sam...
e experience when we went back to purchase our wedding bands. we asked so many questions and no matter how indecisive I was being that day the lady helping us never gave up until i found the band that i wanted paired with my engagement ring. AWESOME STAFF! GREAT PRICES! WAY BETTER QUALITY DIAMONDS AND RINGS THAN ANY MALL JEWELRY STORE!
Reviewed On 10/28/2013 by Melissa D
Every time I went into diamond's direct (first to buy and then to make sure that was the set I wanted) the staff was always courteous and very helpful. They even pass drinks and finger foods and they even have a room to entertain the kids. Afte...
r picking my ring, they worked with me on a pay arrangement and didn't even check credit. I love this place!
Reviewed On 10/23/2013 by Stacy M
My fiancé and I were not happy with the service they provided in the beginning. They did not send us our papers on the ring for several weeks. We lived about an hour or more away from Charlotte so we didn't have time to go to the store anytime...
we wanted. We both called and left messages with a few people to get our papers on the ring so we could get in insured. It was frustrating. The quality of the rings are good.
Reviewed On 10/22/2013 by Tamika B
The associates at Diamonds Direct are great to work with.
Reviewed On 10/20/2013 by Tiffany J
My husband found my engagement ring at this location a year and a half ago. He was so please with the fantastic customer service, we decided to go back and purchase my wedding band from there as well. We really felt like their staff paid attent...
ion to what we were looking for. They even remembered our names when we returned. Definitely check this place out when jewelry shopping!
Reviewed On 10/16/2013 by Emily M
The employees at Diamonds Direct SouthPark are great! They are very knowledgeable about diamonds and about getting the ring that you want for the right price!
Reviewed On 9/15/2013 by Rebecca C
We had a wonderful experience purchasing our wedding bands. Because my husband got my engagement ring there, they had my matching band so that was easy. My husband told them what he was looking for and they brought many options in our price ran...
ge. They did not try and push us into something more expensive or something that was not his style.
Reviewed On 9/09/2013 by Brittney M
Kelly at DD has been fantastic and easy to work with - in fact everyone I have spoken with, either in person or on the phone has been helpful and courteous.
Reviewed On 8/18/2013 by Meg L
My husband got my wedding band from Diamonds Direct and then we both got our wedding bands here too. The choices and value are so worth it!
PS- If you get a chance to work with Lottie, you should definitely take it!
Reviewed On 8/02/2013 by Claire A
Diamonds Direct is the place to go if you want superb service & endless selection!
Reviewed On 7/16/2013 by sarah g
beautiful ring, great service.
Reviewed On 6/23/2013 by Julie S
My goodness, so many good things to say about Diamonds Direct! The moment you walk in, they always greet you with a friendly smile. They offer you any drink you could possibly want from coffee to champagne. My husband and I both exactly what ki...
nd of wedding bands we wanted. Raj was so helpful in helping us find our dream rings and at the best price. Raj also helped my husband when he bought my engagement ring there. We have been there on several occasions to get my engagement ring cleaned and polished prior to the big day. They have never been short of wonderful.
Reviewed On 6/23/2013 by Rebecca A
We have been so pleased with Diamonds Direct. They are not pushy and make you feel comfortable. You can find a ring to fit any budget!
Reviewed On 6/15/2013 by Lucy B
So glad that John came here for my engagement ring and wedding band!! They are the best service and selection and just have fun going in there to have them clean my rings free any time :-) Thanks for all your help!
Reviewed On 6/04/2013 by Alicia J
Christine was amazing and found just the perfect diamond for our setting we already had! She was sweet, and so helpful. Def. recommend!
Reviewed On 5/17/2013 by Kristen
Got mine and my husbands wedding bands here! We are so happy with them!
Reviewed On 5/09/2013 by Sharon T
We had an excellent experience at Diamonds Direct! We worked with Christa and she was nothing but helpful and patient. She went out of her way to make sure we had the perfect set of bands!
Reviewed On 5/02/2013 by Abbi W
My husband and I got all of our rings from Diamonds Direct and have received outstanding customer service throughout the whole process. Not only do they have a beautiful selection at a better price than you can find anywhere else, they will cle...
an and re-size your rings for free!
Reviewed On 4/16/2013 by Jessie H
My husband and I are extremely happy with the work that Diamonds Direct put into making my wedding band. Kim made the experience fun and I looked forward to going into the store each time.
Reviewed On 4/03/2013 by Kerri D
From the moment you walk in the door, you are made to feel like the only customer in the store. Kelly took great care of us, I got the ring of my dreams, and my husband was able to work out a great price. There is no middle man or corporate o...
ffice that the salespeople have to deal with so that makes the process SO much easier. They want you to be happy throughout the whole process and we were!
Reviewed On 3/17/2013 by Pamela S
100% positive experience. Each employee we made contact with made us feel as if we were the most important clients of the day. WOnderful experience
Reviewed On 1/08/2013 by Summer R
LOVE my rings! The diamond specialist helped me pick out the most beautiful wedding & engagement ring. It's very unique and ALL of my friends and family OH and AHH over it every time they see me! Excellent service! Their selection of diamonds i...
s better than anyone in our area!
Reviewed On 12/03/2012 by Katherine K
Diamonds Direct had a great selection of wedding bands for him and her. We ended up there on a big annual summer sale day and it was very busy. Our consultant was very helpful and easy to work with, not too pushy. With the summer sale discount ...
we were able to get amazing rings that were within our budget. I would recommend Diamonds Direct.
Reviewed On 11/29/2012 by Courtney c
This place is wonderful - they gave us the best customer service ever and help you out so much in your decisions. Also clean and resize your rings rather quickly and for free. Wonderful place!
Reviewed On 11/12/2012 by Kristi B
My engagement ring as well as our bands came from Diamonds Direct. Everyone there is willing to work with you and figure out exactly what YOU want. It is a little overwhelming when you first walk in...a lot of bright lights and shiny things!!
Reviewed On 11/12/2012 by Glynnis O
Great service and value. Not pushy at all!
Reviewed On 11/07/2012 by Emily W
I was searching for the perfect band to match my engagement ring. After looking at several places we ended up at Diamonds Direct. Dixie spent a good deal of time with us as I searched for the perfect one. We found a ring jacket that looked like...
it was made to go with my engagement ring. I was so happy on my wedding day once I was able to show it off!
Reviewed On 11/02/2012 by Laura M
My diamond wedding is band is everything i ever wanted and much less expensive with similar quality than other jewlery stores.
Reviewed On 10/29/2012 by Lauren B
My husband got my engagement ring at Diamonds Direct Southpark and we purchased our wedding bands from Diamonds Direct Crabtree. Based on our experiences, I don't think we'll ever go to another jewelry store in the Triangle. The sales associate...
s that we worked with were excellent. They understood our budget and didn't try to push us toward something that wasn't in our price range. I am amazed at the value of the jewelry that we were able to purchase at Diamonds Direct. And the inventory they have is astounding. Everyone is always so friendly, even when I just stop by to get my rings cleaned and brightened up (for free!). There's no reason to go anywhere else!
Reviewed On 10/26/2012 by Martha G
My fiancee got my engagement ring here and we both got our bands here! The staff is incredibly courteous and PATIENT! I had no idea what I wanted and even though the store was packed our consultant stayed with us and was so wonderful. You CANNO...
T beat the price. You simply canNOT!
Reviewed On 10/25/2012 by Kristin C
Took them nearly 16 weeks to make and remake my engagement ring after if was wrong the first time. Only bought wedding band there because of 20% discount and they had the matching set from the same designer.
Reviewed On 10/24/2012 by Meghan M
My husband bought my engagement ring for Diamonds Direct after months of shopping around. He did extensive research and found that they really did offer the best prices for the quality of the diamond out of all of the places in the Triangle ar...
ea. Not only that, we were able to get a discount on both of our wedding bands because he purchased the engagement ring there. They offered free engraving, and interest-free financing for 6 months, which helped ease the burden on our wallets. Overall, we had a great experience!
Reviewed On 10/23/2012 by Sarah F
Great customer service! Beautiful diamonds and affordable prices. Wouldn't go anywhere else!
Reviewed On 10/19/2012 by Amanda B
My husband bought my engagement ring here and we bought our wedding bands here. They took care of us and were so helpful. I take my ring to get cleaned all of the time and their turn around is so quick. I have taken other jewelry there to get c...
leaned and sized and they take care of it no problem. I know we won't go anywhere else to buy jewelry.
Reviewed On 10/18/2012 by Jennifer R
There to help you find what u want for the price you can afford
Reviewed On 10/11/2012 by Rhiannon O
My husband and I ordered my engagement ring and wedding band from Diamonds Direct. We also had my husband's father's old wedding band polished and re-sized for our wedding. His wedding band was so beat up that we were sure it would have to be...
re-dipped. Diamonds Direct did such a phenomenal job polishing his band that it looked brand new! Also, couldn't be more pleased with the Coast rings that I picked out for myself!