This was not a good experience for us. I went to this store filled with excitement with my sister and daughter to look at bridesmaid dresses. Not wedding dresses this day. We were greeted by a gentleman and I told him I just wanted to look a...t bridesmaid dress styles and colors. First he responded with "COLORS??" like it was something he had never in his life heard of and was offended I would ask such a stupid thing. He immediately asked us if we had an appt. When we said no he was very dismissive to us after that. We did not know it was by appt. only on Saturdays. So instead of politely telling us that and asking if we would like to schedule something, he walked away and came back and said a consultant would be right with us. We removed our shoes, as their signs request, and waited. We waited ten minutes at the door until the consultant came out. I believe it was the owner Deb. She informed us we could not look at any dresses that day. But if we would like to come back by appt on a Saturday we sure could for just $50 (which I am now confused about as it states $25 on their cover photo). When I asked why I would have to pay $50 just to look at colors and styles she let me know it was so I could have their undivided attention. Or we could come during the week for no fee. They close at 5:30 and you are supposed to allow for 2 hours with their consultant. I don't know about others, but this is not feasible with my work. I was also told I have plenty of time until my wedding so coming back shouldn't be a problem. I understand they were busy, but that does not give anyone the right to be dismissive and condescending to people that are potentially going to spend thousands of dollars in your store. We walked out and said we will never go back in that store. I was near tears because of the tone and dismissiveness that was used with us. Very poor customer service. I feel having good customer service is not something I should have to pay a $50 fee for.