H-E-B Blooms Houston

em at bridal extravaganza Houston July 24th- Jenny emailed me to confirm my appointment time and date Aug 6th- showed up to my appointment. Saw Aimme and said “Hi, I’m here for my appointment. She said, yeah I know and walked away”. Was not hospitable at all. I had a feeling this exchange was not going to go well. Aug 6th- after our appointment Aimee requested my pinterest wall and size of the tables. A few hours later I sent her my pinterest wall ideas. Aug 9th- sent her the size of the tables (13 days later) Aug 18th- emailed Jenny and Aimee, checking the status of the quote. Never received one. In my appointment I was told I would receive an invoice a week later. (7 days later) Aug 24th- checking the status of the quote again with Jenny and Aimee. Never received one. I'm very disappointed with such a great store like HEB to not have great customer service the in Bloom department. Especially when its in a popular area on Buffalo Speedway. My wedding is in the beginning of 2018 I'm ready to make deposits and pay monthly for the flowers. But I guess they don't want me as a customer.

wo altar arrangements for $400 ($200 each) which I thought was a great deal because I had been quoted double that at another vendor. The centerpieces ended up being $50 each and I had already bought the vases ($100 total) - this price was slightly higher than what I had expected (they had previously estimated $35 each for the centerpiece flowers) but at that time it was the week of the wedding so I didn't even care about paying the extra cost. HEB delivered to the church and the reception venue and everything looked beautiful. I was very impressed that they were able to work with me considering my time crunch.

r not receiving a response I called and left messages on 8/2 and 8/7. I also followed up with an additional email on 8/7 before anyone would respond. I finally received an email from Blooms on 8/8. I ordered White Hydrangeas for my centerpieces and they gave me Purple. We also paid $150 for a delivery fee. THE ONLY REASON we paid for Delivery is because we were told the delivery person would set out the centerpieces and would also decorate our ceremony chairs with the Baby's Breath arrangements we ordered. The Delivery person was 2 hours late arriving to the venue and put us behind schedule. He did not set out any centerpieces nor did he decorate any ceremony chairs. He dropped off the floral and left. So my groom was out in his Tux an hour before our ceremony time decorating our ceremony chairs. The Bridesmaid bouquets were very small in size. My bouquet was supposed to be White & Purple in color. The white flowers they used were more Green in color than they were White. Very disappointing experience.

y order like they told me they were going to. You couldn't tell the difference between the bridesmaid's bouquets and the mother's bouquets. When you pay $195 for the bride's bouquet and the mock-up one I made for the bridal portrait for $35 looked better, you can bet I was upset. I also found Janet very rude. Needless to say, I will not be going back there for my younger daughter's wedding.

(and within my budget). I received many complements on the flowers and especially the bouquets! Awesome job H-E-B Blooms!

r wedding and reached out to Heather in the Sugarland location. She first didn't pull through sending a quote when she said she would, which was okay, but when I politely followed-up, she told me she had "9 other people to quote for and would get to me later that week". Ok. So when she finally had the quote to me, she would chop up the quote in to separate emails, making it hard to obtain, and although I asked if they could provide centerpieces, they apparently don't provide vase rentals. On top of it, she acted very annoyed with me as if I had asked the same question a million times. I was excited to reach out to Blooms for my more budget-cautious Clients, but apparently Blooms is what you pay for, and if they really are a more cost-friendly alternative, their customer service lacks. I would stay away and advise my clients go to anywhere but HEB Blooms at this point in time.

t the agreed time so we could pick up the bouquet.

went to Tanglewood floral shop just a block down and got a toss bouquet for 30$ that's actually bigger than my 250$ clifton changed me. Also, at leas that bouquet does not have brown withering flowers. I am a very angry bride.

, seasonal, yet classic and elegant and she really came through for us. I loved working with her and absolutely loved what she did for us! She made our wedding unforgettable!

ght away. I went in to meet with her a few months before my wedding and she sat me down and told me exactly what I needed. She was very helpful, especially for people like me who have no experience with floral arraignments or bouquets. I showed her a few pictures I liked from Pinterest and she was able to make something I couldn't even dream of! I had looked at plenty of other florists but they were all so expensive. HEB Blooms had everything at very low prices and looked even better than some of the professional florist. I highly recommend. I was a little nervous at first about hiring them, because there are so little reviews and comments about them. As soon as I went into the Blooms area of the HEB, all my worries went away. I was getting complements all night about the flowers. The only downside is the Blooms part are only in certain HEB's so you may have to drive a little out of the way to get your flowers but with how much you save, it's worth it! My bouquet was wilting a little by the end of the night, but that was definitely not their fault. They will happen to anyone who has a July wedding in Houston, Texas.

her. Also, she got my quote back to me 3 months later. The second one I went to, I tried to tell her what I was looking for and she kept suggesting other items then seemed annoyed when I simply try to describe what I wanted. Blooms should really work on customer service. Maybe others will have a better experience than myself. The sad thing is, I went to the buffalo speedway location because I was hoping for a different experience.

e wedding & we left immediately for the honeymoon... I knew the flowers would be left behind & didn't want to spend an arm & a leg. While doing a tour of the venue another wedding was preparing for that evening & HEB was delivering the flowers while we were on tour so we decided to check them out. I'm so glad we did! Janet is a total professional. I gave her our budget & what we needed. She came up with an idea for the altar that could be re-purposed for the reception, saving us money. I had a few pictures from Pinterest of color schemes I liked. Janet took one look at it & said it wasn't a problem. I'd recommend you give professionals your requirements & budget then let them do the job. I gave Janet "creative control" within the color scheme & budget I provided. We met once in person which honestly wasn't even necessary, I just wanted to meet face to face. I would recommend it because you can get everything handled easily then just follow up once to pay & again to confirm. HEB Blooms was a low maintenance vendor & I appreciated that! The day of the wedding we were running on a tight timeline (of course) so I didn't see any of the flowers until I was handed my bouquet to walk down the aisle. Everything was gorgeous & I was never worried about it. As we entered the reception, I was seeing it all put together for the first time from the cake & table landscapes to the lighting & flowers. It was all perfect & I never felt like it would be any other way. Do yourself a favor & go with HEB Blooms for your wedding. Their prices are extremely competitive & they're total pros. They set up all the centerpieces for us & installed the floral decor on the cake & altar. I even went back to the HEB we used even though it's not our regular location so I could thank Janet in person for her hard work & execution of my "pinterest idea."

e it could be busy on certain days and laughed at me when I told them I had family coming from out of town to attend appointments with me. Will not be using them due to their lack of professionalism and wouldn't recommend anyone else doing so either.

to say that I was very impressed with the way that their flowers came out as well. I got so many compliments off of my bridal bouquet! My mom is now engaged and we will be reaching out to HEB again for her flowers! I would highly recommend HEB because you great exceptional value for the cost. They cost so much less than other florists and they do their work just as wonderfully!

ted putting a bouquet together. We found what we wanted and it was very reasonable priced. He gave me my toss bouqet for free. The week before the wedding, I brought him the vases and the ribbon. He tapped the ribbon on the vases for me too. I will deffinately say to use him if anyone is getting married in the Katy location.

rs used for the larger arrangements. In fact I felt that the flowers in store were in better shape than the flowers used in my bouquet and larger arrangements. The smaller pieces turned out much better and I was glad that I had done some of the other arrangements myself using other flowers. I suggest giving exact pictures of what you want because they did a good job at replicating an image, rather than improvising to get a unique arrangement. For cheap flowers, I recommend ordering in bulk online and doing the arrangements yourself if you have time, or going to the flower shops off of Fannin that have tons of variety and experience in doing larger pieces.

it within 48 hours. After not receiving an e-mail within a week, I called and asked. I was told that my paperwork got lost and I would receive my consultation for it afterwards. When I went to pay for the flowers, they hadn't saved the changes to the arrangements I had made after I had received a document showing the changes. On the day of, I had asked specifically for no lilies because my mother is allergic. When we walked in to check on the flowers, there were tons of lilies in the arrangements. However, after taking the lilies out and trashing them, we called and they came right back out and fixed the arrangements. Overall, I would just say you get what you pay for.

t, making suggestions while sticking to my 'vision'. The flowers were delivered and placed perfectly at the site. I would recommend this Blooms location 100 times over for wedding flowers.

alter decor, my bouquet, and corsages/boutonnieres for additional family members. Howard and his staff are a complete pleasure, and due to their wholesale buying power, the cost for everything was incredibly reasonable. I was so, so pleased when the flowers were delivered - they were gorgeous and exactly what we had discussed!! I would highly recommend working with Howard at H-E-B Blooms for a fantastic, easy experience and even more beautiful flowers for your big day!

eeing a photo of my inspiration, she worked wonders and created my vision and made it absolutely stunning. I was so worried the day before the wedding because I had forgotten to include the toss bouquet, but she created one for me and also provided me with rose petals for my flower girl. My guests were amazed by the flowers. Definitely will be referring her to my friends for their upcoming nuptials.