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Wake Forest Jewelers Reviews
4 out of 5.0
Reviewed On 5/12/2022 by Crystal C
My fiance bought my engagement ring from there couldn’t be happier. Recently had a stone come out due to my dogs rough housing the fixed it and polished it all for free would highly recommend
Reviewed On 7/11/2020 by Marilyn J
would rate Wake Forest Jewelers on South Main Street, NC a ZERO if I could, because they do not even deserve a One star which is the lowest rating. Here is my experience with them.
I was looking to sell three diamond rings (one wedding ring wit...
h diamonds half way around, an engagement ring with a sapphire in the middle with small diamonds on both sides of the ring and another ring with diamonds half way around...made a beautiful and classy set which were purchased in the diamond district in New York City). At time when I went to Wake Forest Jewelers, I was in a bad place in my life, and Wake Forest Jewelers purchased only diamond rings at a small fraction of what they are actually worth but not the sapphire since according to them the sapphire was not a good stone, because it was very damaged and wasn't worth anything and they would chuck it because they do not sell nothing but quality jewelries. Therefore, I sold them the other rings, and I left the one with the sapphire since they said the sapphire was not worth anything and they would not be able to sell it because of the damages in the stone and they would do away with it. I decided to go back and get the sapphire, but to my surprise they had the wedding ring and the engagement ring with the same sapphire stone that they said was so damaged and not sell-able in their show case to sell to some innocent person who thinks that they are receiving a quality sapphire stone. I was so shocked that they would literally have my rings with the damaged sapphire on display in their show case to sell the same sapphire for top dollars that they told me was no good. That is so wrong, because some innocent customer is going there to pay top dollars for a sapphire stone that Wake Forest Jewelry said was not a good stone and they would never sell something like that to their customers. They refused to give me back the sapphire and lied that they paid me for it with the other rings. The disappointing thing in all of this is people not knowing what they are getting and will be charged a lot of money at the expense of another customer. It is not right and not fair what management is doing to the customers!
Reviewed On 9/07/2017 by Kang L
I have had many excellent encounters with Derrick and the gang at Wake Forest Jewelers. I have never been disappointed. Last week, I purchased an expensive gift for my husband but due to circumstances, he could not accept it. Even though I had ...
the item for several days, Derrick kindly and graciously allowed me to return the item, no-questions-asked, for a full refund. I will definitely continue to do business with these folks and I have already highly recommended them to all my friends.
Reviewed On 6/10/2013 by Panchali S
Derek, the owner, is so amazing. My husband designed and purchased my gorgeous engagement ring from this store and he loved Derek. Such great personal service and he will really work with you on pricing. He's very knowledgeable about diamonds a...
nd jewelry. We went back and ordered our wedding bands from them too!