Kesslers' customer service is phenomenal. Each time my husband and I went there, we were offered beverages and someone was there to help us right away. We were given a lot of advice on how to pick rings, how to match up an engagement ring with the wedding band, and the reps were very, very personable and took jokes very well.
We found my favorite style ring for the best price considering the other options were Jared's, A&E Jewelers, and some place in The Fox River Mall.
After our rings were ordered, they came in a week early (Bonus!!) and whenever I go there, I am offered a ring cleaning and it comes out looking brand new each time. I LOVE that I can get my ring cleaned any time I want, as often as I want, for no cost.
YES!!