MBDbeauty, LLC

r shop just to hang out and get prettied up by her again. Thank you Andrea!

ore my name was spelled correctly, I was concerned. The day of my trial was a huge fiasco and I was told my wedding make up would be free to make up for the many communication mistakes on their part. Trial was decent, though Andrea did not actually do my make up after someone called me claiming "Andrea no longer does make up". On my wedding day, they sent a random woman to do my bridesmaids and she tried to do one girls make up 3 times before giving up because it was AWFUL. Andrea came and "completed" 3 girls make ups in under one hour.. All 3 girls had to remove the make up and start fresh because it was so bad. Andrea gave everyone bad vibes and left the group uneasy. The woman who did my make up has a lot of potential, so I will not name her here, but my wedding day make up did not reflect that. We all payed extra for lashes, but none of the 3 make up artists knew how to apply them. I have never seen "professional" make up applied so poorly and I have had my make up done many times. I wanted a simple cat eye and no one could do that, so I had to do it myself. After such a bad experience day of, Andrea agreed a partial refund was fair because no one got what they paid for and for one girl who did not come due to covid. We settled on an amount via text. She then sent me another contract outlining something with her insurance? This contract only offered a refund for the make up not performed because of covid. I reluctantly signed the contract to get this whole situation over with (at least my name was spelled right this time.) Once the contract was signed I did not hear from Andrea. I contacted her for follow up on the number she provided me with because the business number was out of service (again) and my emails went unanswered (again). She had promised the refund in 10 business days and it had been long past. She called me threatening legal action if I contacted her and said I was only allowed to talk to her insurance company. This was a scam. The insurance company never called and I'm not sure they ever were going to. Andrea called me "unstable and irrational" for following up on money owed and screamed at me that "if I didn't watch who I was talking to I wouldn't be getting my money back". Andrea is not only a joke of a business owner who cannot actually do make up, but also a horrible person for messing with someone on their wedding day. She takes advantage of clients and the artists working for her. I put all of my bridesmaids and my mom and mother in law and Andrea's hands and she failed us all and kept our money. I do not believe all their positive reviews are legitimate. She worked hard to intimidate me, but this review needed to happen. Do not take a chance on MBD for your wedding day. You will be disappointed. I would not consider this a legitimate business.

ter, they had agreed to a refund for the service and would send a form. After 3 weeks I did not receive a form and reached out 3 times before I got a reply. I had asked for the list of products that were used on my hair before I signed the forms needed and was met with unprofessionalism and complete rudeness. After more unanswered emails about having the refund amount included in the forms, I called the owner who was nothing but condescending, rude, and even more unprofessional than before. She went as far as to say "I know you probably have anxiety..." which is an absolutely unacceptable line for anyone to use, business owner or not. For someone in the beauty industry, you would think they would be concerned that someone's hair was ruined for good by one of their stylists and would be more than accommodating. Not MBD Beauty. This company has horrible communication and a lack of drive and empathy for its clients. I would not recommend them.

were so amazing at staying ahead of schedule and making sure that everyone’s hair and makeup looked amazing. My bridal look lasted all day and night and everyone kept commenting how beautiful it was!

ganized the planning process was with Andrea, and how informative the trial was, it really left little to do but to enjoy the day of the wedding. The bridal suite was no less than a pajamas and dance party, with Anny - Hair + Tangier - Makeup rolling with it! 💗✨ We had so much fun with you, and thank you for accentuated our beauty!!!! Excited to work with your team again in the fall for a wedding we will be in!

ays out from the wedding, communication began to get wonky. I had to ask a few times for the day-of timeline so I could let ladies know when to arrive for services. My hair stylist got sick a few days prior to the wedding so at the last minute we had to change hair stylists. I live out of state so I didn't have time to get there for a trial with the new stylist. However, with all that said, I'd still rate MBD 5-stars. Desiree did my make up and she absolutely nailed it! Anny did my hair and made me feel like a boho princess bride. I honestly felt the most beautiful I've ever felt before. Desiree and Anny worked magic, boosted my confidence, and made me feel like a bride. They are both SO nice and fun to work with as well. I said numerous times on my wedding day, "I'm feelin' myself, I look bomb" (which I never say about myself). Desiree and Anny made me feel like every bride should feel. I am over the moon with how everyone's make up came out!! Thank you to Desiree and Anny for being tremendous humans! I appreciate you both so much.

That is why I booked this vendor. I knew no matter what the circumstances were, I would have a team available. My trial was fantastic and everything came out beautiful the day of my wedding. Thank you so much again! Katie

s!

hem while I got ready. Highly recommended.

ll out of it! All the girls and the mothers looked stunning as well :) Highly recommend!!!

treated me like a Princess.

ight.

eat to work with what we wanted and any adjustments we needed. Everyone LOVED my makeup that day and I was very pleased as well. Highly recommend for your future events!! I would definitely use them again!

Caitlin was quick and responsive with booking, the team was amazing on my trial day and my wedding day. I would recommend this team to all.

ternoon nap. She looked like she had just rolled out of bed. The makeup trial appointment then starts. I explain to her that I’d like a ‘natural look’ with a ‘natural glow’ and show her reference pics to which she rudely dismisses me by saying the model was barely wearing any makeup because she was naturally beautiful. Andrea starts the trial but her attention is elsewhere. She talks to me for less than 5 minutes before she starts and spends the rest of the makeup trial chatting with another employee. I pay extra for airbrush makeup so that it's easier to achieve the ‘natural glowy look’ that I wanted. What I got was foundation and highlighter mixed together and airbrushed to my entire face. It felt like I had oil dripping down my face, I couldn't wait to wipe it off, it felt so uncomfortable. We encounter yet another problem when she applies the lashes. They’re uneven and wonky, one eye is higher than the other. When I mention this to her she blames the SHAPE OF MY EYES! I can guarantee you that I have perfectly normal eyes. I wanted to cry. This was the makeup trial for my wedding day, I was supposed to leave there looking beautiful but instead, I looked and felt horrible! I did not book Andrea for my wedding day and the experience I had with her was so bad that I considered not getting my makeup professionally done. - POC, from Brookfield CT

ve. It is now so hours before my make up and I am out my makeup artist and they made me pay ahead. Her manager Jen is now not returning my calls when I ask when to expect the refund.

I was genuinely happy with any staff that was available during such an uncertain time. My hair and makeup was exactly what I wanted on both occasions. Thank you again.

r my wedding day, they were accessible, answered all of my questions and were extremely flexible and wonderful (even when I had to postpone my wedding a full year due to COVID-19). All of my bridesmaids looked absolutely stunning on wedding day. My mother who has very long, thick and curly hair wanted an updo done and Sandy knocked it out of the park. Bianca and Courtney are insanely talented makeup artists and consistently do a phenomenal job. My guests could not stop talking about how gorgeous all of my girls looked. I cannot thank the MBD team enough for making my special day seamless and and stress-free. I would recommend them to anyone I know!

up & hair trial were there. I went ahead and did the trial anyways only to later reach out and let them know there was a mistake. I was able to get assistance right away and was told to come in for another trial which I did not have to pay for. I went for my second trial and the original artists I had chosen months ago were in fact there for my trial. That day I made sure to confirm that the two artists I chose for makeup & hair originally, would be at the day of my wedding. A few days before my big day I get an email with a "call sheet " of those who would be working on my hair & makeup. I open the email and see that the original person I chose for makeup was not on the list, instead it was someone different who I had NOT had a trial with before. I emailed back and forth with MBD basically to confirm that the person I had CHOSEN would be there and they confirmed through email that she would be and I would even be having a third person to "assist." Day of my wedding I was appalled to find out the artist I chose for my makeup did not show up because she was at another wedding in NY. There I was stuck with an artist who I have never worked with before nor done my trial, to do my makeup on my wedding day. Despite the end product coming out nicely, I was shocked at the periods of unprofessionalism during the whole process. It truly was saddening to break the trust of a bride leading up to the special day.

cter and intelligence. We witnessed the bride-brought to tears while being belittled, berated and bullied by Andrea that my daughter couldn't follow simple instructions which were actually impossible to follow since said call sheet wasn't sent at that time. My other daughter pleaded with Andrea not speak berate the bride but she continued to do even when it was discovered a member of the company did not actually send the call sheet no apology or admission of fault was given. The call sheet contained the wrong date, time, and the bride's name incorrectly spelled which was correct in the contract. Once the bride listed these issues only a few items were corrected no apology or admission of fault was made. Andrea's abuse towards my daughter was unwarranted. Witnesses to Andrea's verbal abuse were in shock that a business owner would treat a customer so unfairly. She did not respond back to the poor experience with the hairstyle trial at her business location where they insisted on using black bobby and hair pins in my daughter's hair even though she sent Andrea pictures of her hair which is very light blonde. She would not respond back to address this issue with even a name of a replacement person for my daughter's hair for the day of wedding. We did not feel safe moving forward with a company that has made such mistakes and that would treat a customer this way. Witnesses to Andrea's behavior felt she was an "unstable" person and with her rude and unprofessional behavior. No one in the bridal party felt comfortable with her or any of the other people on her team do our hair or makeup. The issues mentioned in this review are far from an inclusive list however with those issues alone were enough for my daughter not to move forward. You do not want to go through these types of experiences during your wedding. I wish I would seen some of the other reviews that also mention Andreas unprofessional behavior before she pocketed the $1220 our family paid. We learned since that some of the reviews written for her showing 3 and 4 stars were written by friends,not customers. Find a reputable hairstylist and makeup person.