Rob Clark Entertainment - Disc Jockey Service Reviews
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Reviewed On 1/07/2019 by Aly R
Rob Clark went ABOVE AND BEYOND for my wedding day on December 29, 2018. I can honestly say that without Rob, my wedding day would have been an unorganized mess. He is thorough, knows how to read a crowd, and knows how to get the crowd involved...
. If you look at this ceremony and reception paperwork, those are a great indication about how perfect your day will be. I have been in a lot of weddings where the music skipped as the bride walked down the aisle, this did not happen once and it was breathtaking. There was one point I looked up during the reception and most of my wedding guests were on the dance floor; I was overwhelmed with how incredible the night was. I had countless people come up and tell me how it was the most fun they have ever had at a wedding. I highly recommend getting the lighting package, it was awesome! Rob asked me before the wedding what I wanted to remember about our night, I told him I wanted a big party and a night to remember. He delivered tenfold. My guests especially loved how Rob went around and gave each table a piece of paper/pens and asked them to brainstorm the top 10 songs they wanted played. I know he played at least half of the songs from each table. He even had my 97 year old great grandma grooving!! Rob 100% knows what he is doing and I would highly recommend him to anyone. Thanks again Rob!
Reviewed On 8/08/2018 by Abigail K
I only put one star because there isn't zero. I would hate for any other bride and groom to be burned like we were. Here is the email I had to send after Rob didn't show up to my wedding with no notice:
"We were highly disappointed with the D...
J services for our wedding.
From what both of us pulled from the phone call you had with us Thursday before the wedding, we thought that you would be having some people come and help you unload your equipment. It wasn't until the day of did we realize that wasn't the case without any notice. Because of the lack of prior communication with these people, their service simply wasn't good. Maybe if we'd met them before and had a similar 2hr session of prep and planning that we had with you it would have been OK, but we didn't and didn't have the opportunity to. Instead, we were forced to have people we have never met run the most expensive thing we have ever planned, and we were very unsatisfied with the experience.
The vibe was basic, not similar to our personality, and unlike anything what we discussed with you during the planning session.
We gave a break down of everything that went wrong/ we disliked to ensure you understand to what extent we were unsatisfied before calling you to discuss our complete refund:
-Music skipped as the each member of the wedding party walked down aisle, including the bride with bad feedback
-Started in wrong place for song during recessional
-DJ's didn't have the interaction with our crowd we were expecting. You sold us on your interaction and ability to work a crowd. These DJ's didn't have that.
-The DJ panicked learning pronunciation of names of everyone last minute for intros into the reception.
-They both asked more than 7 times that night for money from my day of coordinator.
-After multiple people asked for different songs, they were rude did not actually change it. They didn't play for the age of our crowd whatsoever
-They didn't play from Abby's list at all even after being asked to directly by Abby, the bride.
-The very first song they played was 80s, along with many of the other songs during reception. We said we weren't slow music 80's music fans. May of the songs we didn't recognize or enjoy.
-They played a random (terrible light rock easy listening) song when Abby's grandparents won the "longest together" - not "Unforgettable" as we discussed with you
-In the end it seems the 2 hours of time we spent with you was wasted as they didn't seem to know any of the info from that session.
-They didn't engage tables to sing/click glasses as you were going to.
-They dismissed everyone at once for the food truck, resulting in a line about an hour long. This really disrupted the flow and experience of the reception as most guest were outside line for much of the reception time. This pushed back everything in the run of show to happening much later.
-They skipped having the blessing from Sam's brother and welcome from Abby's mom as Abby had in the run of show.
-We didn't have an MC- you sold us on you "running the party" and we didn't get that.
-No up lighting, the overhead fan lights in the venue were just ON during our first dance and my dance with my father.
Bottom line -we met with you and were sold on you and your personality and the way you'd run the wedding. We didn't get that experience. None of those expectations were met, and were were very unsatisfied with how the DJ services turned out.
Reviewed On 12/09/2017 by Kellie M
We hired Rob Clark for our wedding after being impressed by his rave reviews and after being impressed when we met him in person for our initial consultation. He was somewhat slow to respond during the planning process, but he was thorough and ...
answered all of our questions. However, we were rather disappointed with the overall service (and value) for our wedding. We couldn't reach him for a couple of weeks leading up to the wedding, and when I finally got in touch with him the day before the wedding, Rob told us he wouldn't be able to make it! He told us this THE DAY BEFORE THE WEDDING. And I had to contact him - he wasn't even going to tell us?! He still sent his coworker (his son, Rob), and promised us that we'd get every bit of entertainment and WOW that we expected (and paid a pretty penny for). The entertainment was adequate - so this isn't a review of bad DJing, but it just wan't what we expected. We expected incredible, amazing, awesome entertainment, and we got "good" DJing. Rob's DJing service is more expensive than a lot of DJ services out there, but he promised us that he was worth every penny. We disagree. There were some issues too - we requested to have brief first dance/ mother-son dance, etc., and for him to fade out the music after about 30-45 seconds, but he played the songs nearly in their entirety; some special songs we requested weren't played at all; a particular song we requested for the 'longest marriage' dance was played at the wrong time, so he played it AGAIN so we could do the special dance; he didn't have the farewell song we requested, and he didn't realize it until it was time for us to say our goodbyes. That was awkward!
I contacted Rob a couple of weeks after the wedding to share all of this with him. Again, I had to contact him. And he didn't offer any sort of amends.
Though Rob Clark's entertainment may be worth the price he charges - we will never know. And we can say that his professionalism definitely is NOT worth the price.
Reviewed On 6/12/2012 by Karen T
Rob is very hard to get a hold of.. almost unable to. We had asked for a contract since Dec. of 2011 and up until my wedding day May 26, 2012, we NEVER got one. I was finally able to talk to him two days prior to my wedding and it was very brie...
f. He couldnt locate my paperwork on multiple occasions and come the day of my wedding.. a guy showed up who was not Rob. The gentleman said that Rob had a family emergency and he was to fill in. He ended up not playing the correct music.. a lot of songs we wanted played were missing.. and the guy even said he tried to contact Rob by email and got no answer.. after everything was over the gentleman said not to pay him because he didnt know the amount (Hey neither did we since we never got a contact). Now three weeks after the event Rob sends us an email stating we owe him $995 and he heard "Great reviews" from the wedding... from who I have no idea.. I would NEVER recommend this company to anyone..
Reviewed On 10/19/2011 by Anna L
Hiring Rob as our DJ was one of the best decisions I've ever made. He was absolutely outstanding! Everyone commented on how fun our reception was, especially all the dancing and the music. He really got the crowd involved in the reception and u...
p on their feet. No one was bored at the wedding. He had a couple of pleasant surprises too, so it wasn't your typical reception. He was pricey, but well worth it. He was outstanding--I highly recommend him!
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