I had an amazing experience with Jeannie at J&B Alterations! I was recommended to her by the staff at Elite Bridal after purchasing my gown there. I knew I would need my dress hemmed, and most likely taken in quite a bit in the bust, and needed... someone who would be great with altering a layered lace gown.
Jeannie was fabulous to work with. From the first appointment, I knew I was in good hands. She was very friendly and personable, and worked quickly to pin it where it needed hemmed and taken in. I went back in just a few weeks to see how it was fitting, and Jeannie worked with me to make further adjustments, including me wanting to change the bustle. I was able to go back in just a couple weeks after that for the final. When I went for my final fitting, my dress fit perfectly. Jeannie went above and beyond - she worked with me to ensure that my dress fit exactly as I wanted, and was even able to open up more of the zipper so that I could pull it up over my hips, despite how much had to be taken in around the top.
I couldn’t be happier with the service I received from Jeannie. My dress looked beautiful - you couldn’t even tell that she had hemmed it or adjusted anything. I felt like a princess on the day of my wedding, in a gown that fit me like it had been designed just for me, and that is thanks in huge part to Jeannie.
Jeannie even steamed my mother’s dress for the wedding, which was a huge help for my mom knowing that she didn’t have to do that herself before the big day.
I can’t thank you enough, Jeannie, for all of your help and wonderful customer service! You have a gift!