The Collection DJ

r review. We did in fact feel distant at our meeting and for a pretty good reason. Your husband was VERY rude to us, insistent on editing our simple contract, and had no intention of signing it unless we made the changes. The room was very tense and, honestly, we were very hesitant on booking your wedding after that. We gave you the benefit of the doubt, but lesson learned there. We carry your same regrets. Your wedding day proved to be disappointing to us, as we were constantly bossed around instead of giving us the opportunity to do our job. We worked the best that we could given the circumstances of the day. Your wedding was in the middle of the afternoon and at a place clearly not meant to hold weddings. The lighting was very harsh outdoors and little to nothing for natural light indoors with dark yellow walls. The reception was thrown together with little effort in decorating and the resulting pictures were pretty poor. Perhaps your disappointment lies in the fact that your wedding was not like any of the weddings you have seen in our gallery and you are trying to compare. We covered EVERY event at your wedding and missed nothing except for most of the traditional things you chose to forgo. In turn, your resulting photos are of people dancing, sitting, and talking. The group photos were all in the same spot because that was the ONLY place we could get out of the raging afternoon sun. As far as direction goes, maybe your husband should have tried listening to us. He gave us no opportunity to give direction and your family had no intention of taking our direction. People ignored us half of the time or maybe they just couldn't hear us over your husband's screaming out for everyone to come and get there own family photos done "because you had a professional there and it was our job". We also never told you that we were delivering someones photos that we shot just that past weekend. You did view a partially-edited gallery of photos that day, but it was probably from a wedding that we had shot about 7 weeks prior. We are very honest with our clients and openly let them know up front that turnaround time is usually 6-8 weeks. You received your photos two days after your rude emails and, might I add, they were hand delivered to your house as a curtesy so you would not have to wait on the mail. We responded within an hour to your emails so claiming lack of communication is uncalled for. Most clients are more than happy to receive 1,200 photos, but only you could, and you did, find a way to make that a bad thing. Blurry and poorly composed? I would love for you to show us what a well composed photograph looks like since you seem to be the professional! I would be more than happy to show you some before and after versions of your photos since you claim they weren't retouched...some things you can't fix. In short, I've got to say, you are the rudest, most demanding couple we have worked with and out of the mere two couples that have given us poor reviews, you top the cake!

rriving to the Arboretum for your engagement session we were greeted with a negative tone immediately and the day went on to get worse. We were told right off how we should change the way we run our business and you were upset with us because we didn't inform you of all of the Arboretums rules before the shoot, which are available on their website. For example, you cannot write on their stairs in chalk. We even offered to accommodate that and photoshop it for you. We continued to watch you and your fiancé scold the elderly workers about being in the way of your shots and smart off to a worker for not reading your mind and telling you where the other bathrooms were. You continuously complained about the heat, your hair and even hesitated to sit on a rock. You brought us a list of Pinterest photos to recreate for you that had nothing to do with our style of shooting which is why you didn’t see any of our style in your photos. In our opinion, your face was clearly visible and looked great in the Save the Date specific photos. Honestly, I couldn't imagine it being more visible unless you looked directly at us, but that would not have been specific to the shot you were going for which was a profile shot. As we went on you made a negative comment about having brought our daughter to the shoot. As it is mentioned on our website, we do bring her to the engagement sessions. She bothers no one and only offers sweet smiles and laughs, which until now, we have only received compliments about. It is not like a wedding; our goal is to keep engagements, casual, fun and laid back. Besides, her stroller carried all of your baggage. I’m sorry you were unhappy we gave you so many photos you did not need. Most people like when they receive nearly the entire shoot and we specifically did that for you because we were uncertain of which ones you would like. Normally, you wouldn’t receive 17 photos of your backside. Regardless, we thought we would return your money in hopes that you could find someone to make you happy. After working with hundreds of clients, we have never had someone unhappy and this was by far the only way to make it work. We do realize that not every personality can get mesh and we hope you are able to find a photographer that is a good fit. Good luck to you and even more to your new photographer.