Jolie Images Photo, Video, & Photo Booth

You get what you pay for. We contacted Jolie at the recommendation of a friend and decided to go with them mainly based on our budget. We spoke on the phone with someone for quite a while, but from what I remember it was the last time we actually talked to anyone from the studio in person leading up to the wedding. We received some emails and forms to fill out which we always did well in advance of the due date, but if they weren't turned in immediately, we received repeated email reminders. The forms were often redundant and contained information and even suggestions (e.g. having a longer cocktail hour, having a first look...) that could not have been changed or re-arranged to accommodate at the time they were sent (e.g. 2-3 months before the wedding). We were assigned the photographer and videographer. They were nice enough. The photos we received were good, but there were a lot and I think they could have edited out some of the worse ones prior to sending the photo link. I also thought quite a few of them looked crooked and had some sound equipment and other things in the background that should have been edited or we should have moved to a better location. It was next to impossible to see a lot of the pictures in our gallery, particularly people's faces due to the excessive watermarks they use. I get they don't people making copies, but if you can't even see the pictures, it's pointless. In my opinion their prints are also ridiculously expensive. Admittedly, I did not order many copies from them and I don't think our guests did either for this reason. I received my digital prints and decided to use a different online company for the prints which were even clearer and less expensive than the ones from Jolie. Our album and video took roughly 5-6 months to produce. After receiving my album I noticed a large scratch on one of the first pages which should have been noticed and take care of by quality control. I also feel some of the pictures looked blurred around the edges. We received the link for our video which surprised me because we were never contacted or given instructions on how to pick songs for it. When I questioned this via email, the responses I got initially were rather rude and I was told we had to pick songs before our wedding date. We were never given instructions verbally or in writing on how or when to do this. It wasn't in our contract other than to say we could pick songs, but no instructions on how or when so they picked songs for us. Eventually I was told they would let me pick songs but they had to be royalty free and from websites that provide royalty free songs. I was not aware of how to use these websites, the song selection was bad and it seemed I had to pay to use them so I chose to leave the video as is. The songs they chose were OK, but I had no idea this was the only way to pick music for the video. The audio on our edited video was also worse than the uncut, extra footage we received, which I thought was odd. My experience could have been worse, but overall an underwhelming and somewhat disappointing experience at times.

I have been hesitant about making a review, but decided to do so and to be real with everything. I got married back in September. The price we got was perfect and worked in our budget, and it seems like they run sales and we were able to get them during one of these sales. Whenever I talked on the phone with them, they were informative and professional. In my initial call, Jovan was so kind and informative, and helped guide me into knowing what kind of photos I wanted. Everyone else I talked on the phone with were also kind and knowledgeable. I had two phone meetings with a photographer, the first photographer was unable to do my wedding day a few days before, and I was able to have a meeting with my new photographer that day. I gave them the run down of the schedule, they said they would look at my requests, and we worked on our schedule like having family photos done after the ceremony, and how we should gather everyone for the family photos and make our way downstairs. Day of the wedding, I'll admit, had me and my husband frustrated and had us taking deep breaths in the bathroom. Thankfully once we got to the reception we forgot all about it, but looking back at the day we both can rant about the experience, and thankfully overall, we can say that day was wonderful and amazing. Here are the main points from the day. When it came to family photos, I expressed to the photographer that I have a big family, I gave them the numbers and we agreed to family photos being after the ceremony. However, the day of while getting ready, my mother-in-law was called to leave us for family photos, leaving me confused. The photographer went ahead and took all of my husband's family photos before the ceremony, and due to that, I am in none of his family photos. As we got closer to the time for the doors to open for guests, the photographer called for my family photos. I told them that not all of my siblings were here, they dismissed me, and took photos with me and my parents, and me with 2 out of 6 family members. As we were taking these photos, the front doors, that were the next room over and can be clearly seen, were opened. Guests were coming in, and were looking and watching us get our photos. I was shocked, and as soon as the last photo was taken, I booked it to the back and snuck my way to my bridal room. I was all over with emotions in that moment. When it came to after the ceremony and we were all outside for bridal party photos and parent photos, I felt I had to argue with them how the family photos were not done because not everyone in my family were not there. I got those photos in the end, but was annoying to have to repeat what I warned them about before. My husband was able to get photos with all of his groomsmen, as a group and individually, however, I only have group photos with my bridesmaids. No individual photos, and they each have mentioned they are sad about that there were no professional photos taken with me. More than half of my photo requests were not done. I have no photos of just me in my dress, and that makes me sad because I don't have a lot of photos of just me all dressed up, my first looks with my bridesmaids was disorganized with them walking in one by one rather than turning around all at once, my first looks with my husband and dad were inside on the stairs when I wanted them both outside (that day's weather was the best anyone could ask for, 72 and sunny). The few photos we do have in the little garden was something me and my sister-in-law had to take charge to get, and I only have photos there with my husband. Everyone felt and told me they felt there was a lack of direction, people not sure if they were allowed to leave when they were done, not sure where to stand, who was in the photos, and whatnot. I felt like there should have been more communication, I'll admit that I and my ladies were a little behind on schedule, but there were moments where I was waiting to get dressed because the photographer was taking family photos of my husband's side early. I also felt that my photo requests was never looked at by the photographer, I stated locations I wanted photos at and where I wanted first looks at, instead I don't have majority of my requests and my first looks were both on the main stairs, which I was more focused on not falling down than being excited. However, I made sure to wait till after receiving the photos before saying anything. I am happy with the photos I do have, they came out amazing and lovely, but to know I'm missing my requests and realizing I can't give my in-laws family photos because I'm not in any of them was heartbreaking. Do I recommend Jolie Images after all of this? Yes! The price is hard to pass up, and i felt overall they were professional and knowledgeable. However, I would advise to be sure you are in strong communication the day of, and maybe have a Bridesmaid or someone you trust appointed to take charge in case there are poor directions, and have this person know your request shots. I have no photos of just me in my dress, and I get sad thinking I have none from this day. But just because I had a rough experience with one photographer, doesn't mean I would not recommend this company. And know that when it comes to your wedding day, expect something to go wrong, we had a few things go wrong, but it shows that all of the amazing things of that day will shine even brighter (and the bad things are fun stories to share).

Fantastic