We rented a shuttle bus to take guests from the venue back to the hotel. The driver was on time and the bus was very clean and comfortable. They even had a cooler full of waters for us to have if we wanted! They allowed us to bring our own cool...er as well. I'd say the only downside was later learning that when one of our guests had to use the bathroom so bad he had to get off the bus on the way back, and the driver LEFT HIM ON THE SIDE OF THE ROAD. Granted we had an open bar so I'm sure that factored in, but I personally feel that's a huge liability! He had no idea where he was and had to call another guest to come and get him in the middle of the night. When confronted by the other guests on the bus asking if he was allowed to do just drive off like that, all he said was "I have to go get the bridal party". Despite that hiccup, I would recommend this company. Just make sure your guests use the bathroom before they get on!