We hired this studio for our engagement party on January 18, 2020. Initially, they seemed promising, and their sample work looked beautiful but the nightmare began a week before our event, which was our first major red flag, of many. They refus...ed to answer any of our phone calls, any of our emails, any effort to communicate the week leading up to our party (which became a reoccurring issue when trying to get in touch with them after the event). So obviously, we began to freak out, wondering if we still had a photographer/videographer for our event. We didn’t hear back from them until about 1 pm the day of our event, saying they were set, and ready to go… that was very unprofessional of them, and I still can’t comprehend the logic behind it. But anyways.. It is now September of 2021 and we still have not received our video or photo album, all which were agreed upon in our contract. I have tried calling and emailing every month since our event (over a year and a half) and she is just full of empty promises. Alifsa Studios is the worst business I’ve ever dealt with, and I cannot and will not ever recommend them to anyone. Save your time and money, and look elsewhere. I am currently exploring any legal avenue available, as this is just not right. We paid them in full with our hard earned money, and received nothing but a few photos in return.