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Engagement Rings, Ring Services, Appraisals, Custom Designs, Financing Available, Jewelry Cleaning, Ring Insurance, Ring Sizing, Wedding Rings
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Blue Nile Reviews
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Reviewed On 5/29/2014 by Tabitha V
I am completely satisfied with my wedding band! It was a hard to find cut, and they shipped it quickly at at truly great price!
Reviewed On 5/14/2014 by Christina M
My husband used Blue Nile to build my engagement ring from scratch and did so much research before ordering the ring. He got it appraised after receiving it and it was valued at $5K more than what he paid, which is consistent with our other fri...
Reviewed On 5/06/2014 by Linda N
I like that its easy to get a ring here. I made the ring I wanted and it was reasonably priced. We loved our bands too.
Reviewed On 8/30/2018 by Lauren Ashlee R
My husband purchased my ring online from Blue Nile and we are both very impressed with the quality of something bought online. He spoke with a salesman when buying it and was very satisfied with their service. I absolutely love my ring so muc...
Reviewed On 8/12/2018 by Vicki M
My husband picked out my rings (engagement and wedding) from Blue Nile. They had information on the site to help him pick the one we both LOVE!! They are gorgeous and even better in person than online.
Reviewed On 7/23/2018 by Shelly E
BUYER BEWARE: Blue Nile customer service has been a nightmare to deal with. I sent my ring back for resizing shortly after I got engaged. They said this would be a 2-3 week process. It has now been 8 weeks and I do not have my ring. The shippin...
Reviewed On 6/28/2018 by Heather Q
My engagement ring and wedding band is beautiful I could have been more happier with my husband purchase
Reviewed On 5/26/2018 by Leslie O
My engagement ring and the matching wedding band were both purchased from Blue Nile & we were not at all disappointed! In fact, our expectations were exceeded! The ring and the diamonds are beautiful. The center stone is of high quality and it ...
Reviewed On 3/27/2018 by Stephanie R
Reviewed On 3/06/2018 by Christi W
I knew exactly what I wanted, a 1.5-2 ct emerald cut diamond with a simple setting. My husband worked with the online staff and found the stone I preferred. He found the staff to be informative and of great service. I had to exchange the bands ...
Reviewed On 10/09/2017 by Valerie M
Awful customer service. They will go out of their way to get out of fulfilling their service guarantees. Don't expect that their return warranties and resize policies will be met. If you are not 100% certain that the jewelry you are buying is e...
Reviewed On 4/11/2017 by Sarah S
I ordered two eternity bands from Blue Nile to consider for my wedding ring. The free shipping and free returns allowed me to try them on at home and return the one I opted not to keep. Their business model (e-commerce without the overhead of t...
Reviewed On 2/07/2017 by Emily A
My fiance ordered my engagement ring from Blue Nile last year, and when it came time to order our wedding bands for our January 2017 wedding it was an easy choice to return to Blue Nile.
My engagement ring is set in platinum, so I went with a...
Reviewed On 12/14/2016 by D S
Absolutely avoid Blue Nile. The "savings" at bluenile.com are accompanied by an incredibly bad service model. I ordered an engagement ring with a designer style, but Blue Nile, or whoever does the jewelry work for them, shipped unfinished with ...
Reviewed On 11/20/2016 by Gabby P
My boyfriend of 5 years proposed to me with the most beautiful halo engagement ring. I am in love with my ring and he can't stop speaking wonders of this company. The associate who assisted him did her best to ensure the ring was perfect and th...
Reviewed On 10/18/2016 by Tyler S
Purchased my engagement ring setting, and my wifes wedding band from Blue Nile. Both were shipped securely and quickly. I ended up finding the exact same setting from another wholesaler for a cheaper price which made me drop 1 star, but overa...
Reviewed On 9/01/2016 by Emily M
My fiancé got my engagement ring from them. They were extremely helpful in the buying process. They sent a ring sizer to make sure you order the right size. When he proposed to me, I was stunned. I told him I wanted a simple ring, with a rose g...
Reviewed On 6/21/2016 by Knottie1466519108
Both mens wedding bands/rings that were sent to me were not the correct size. I used two separate jewelers each time to double check and a total of four different jewelers on a total combined test of over 8 different mandrels for the two diffe...
Reviewed On 11/28/2015 by Nicole G
Worked with Blue Nile to alter a ring to fit my size (VERY petite) the jewelry experts were very on top of my needs and in constant communication. Ring arrived within 4 days from official ordering and purchase. I ordered it early because of the...
Reviewed On 10/28/2015 by Lindsay P
Nice price. Ability to personalize was nice. Husband's platinum ring scratched easily, so we were not happy with that. Turns out that's a hallmark of platinum, so it's not really the company's fault. My white gold ring is doing well so far.
Reviewed On 10/27/2015 by Sarah P
I was very happy with the service we received from Blue Nile. We ordered my husband's wedding band through them, and were pleased that they had a narrower band available (5 mm as opposed to the standard 6 mm) and that they were able to tell us ...
Reviewed On 10/23/2015 by Kelly K
My husband did not like the pressure we received when shopping for his wedding band in store so we decided to try online. Blue Nile had a large number of options and were very easy to use. We had to return the rings twice, once because my gro...
Reviewed On 10/08/2015 by Kendra M
Terrible terrible terrible, not even worth one star, but had to click some sort of star rating. They ruined my engagement ring when I sent it back in to get resized. Then blamed it on me as wear and tear, I had only worn my ring for two weeks. ...
Reviewed On 10/07/2015 by Katherine C
We bought my engagement ring and both our bands from Blue Nile. We are really happy with all three!
Reviewed On 9/22/2015 by Samantha W
Bought online - got here quickly and they look great like online.