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Blue Nile Reviews
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Reviewed On 11/03/2020 by Anna M
This was easy to use for my husband when finding my engagement ring. He did not have to hassle with salesman in stores locally. The website helps in detail with how to decipher between diamonds based on clarity, carat, color, cut, shape, certif...
ication and quality. When he shopped in store they would not give information about the exact quality of their diamonds. He was able to customize and make his own styled engagement ring. I bought his wedding band in Tungsten like he wanted with a blue accent that I found aesthetically pleasing. And he got my wedding band in platinum and engraved to match my engagement ring.
Reviewed On 9/03/2019 by Marie L
My husband and I had a fantastic experience with Blue Nile! My engagement ring is classic and high quality. I have very small fingers and I was able to find a beautiful, dainty wedding band to go with my engagement ring that doesn't overwhelm m...
y hand. The first wedding band I ordered for my husband ended up being too tight on him. The exchange process was quick and painless. They customer service reps who we talked to were polite and helpful.
Reviewed On 7/06/2019 by Lindsey S
Love love love our rings! They made this process super easy and the quality of my diamond was superb :-)
Reviewed On 10/23/2018 by Emily H
We love our wedding rings from Blue Nile! I was nervous to take a chance on buying rings from an online company but decided to give it a try because of the 30 day return policy. The rings are beautiful! My wedding ring is very dainty with pavè ...
diamonds and compliments my solitaire engagement ring beautifully. My husband loves his white gold band as well.
Reviewed On 8/30/2018 by Lauren Ashlee R
My husband purchased my ring online from Blue Nile and we are both very impressed with the quality of something bought online. He spoke with a salesman when buying it and was very satisfied with their service. I absolutely love my ring so muc...
h that I didn't feel the need for a wedding band to couple with my diamond, it stands very well alone. It suits me well and I could not be more pleased!
Reviewed On 8/12/2018 by Vicki M
My husband picked out my rings (engagement and wedding) from Blue Nile. They had information on the site to help him pick the one we both LOVE!! They are gorgeous and even better in person than online.
Reviewed On 7/23/2018 by Shelly E
BUYER BEWARE: Blue Nile customer service has been a nightmare to deal with. I sent my ring back for resizing shortly after I got engaged. They said this would be a 2-3 week process. It has now been 8 weeks and I do not have my ring. The shippin...
g date keeps changing and they have no answers as to why except that they "can't get ahold of" their mystery vendor. Really Blue Nile? Don't you sell thousands if not millions of rings from this vendor? #goodone The shipping date for my ring has changed 3 times now. I'll post an update if I ever do get my ring back.
Reviewed On 6/28/2018 by Heather Q
My engagement ring and wedding band is beautiful I could have been more happier with my husband purchase
Reviewed On 5/26/2018 by Leslie O
My engagement ring and the matching wedding band were both purchased from Blue Nile & we were not at all disappointed! In fact, our expectations were exceeded! The ring and the diamonds are beautiful. The center stone is of high quality and it ...
shows. I had to have the engagement ring sized twice, and now it perfect. They did a fantastic job! Truly a great company who really have made me feel they care about customer satisfaction. All my emails were responded to quickly and all of my questions answered. I have used Blue Nile for other jewelry purchases as well, & have always been satisfied. We will be using Blue Nile again. The quality and service are unmatched.
Reviewed On 3/27/2018 by Stephanie R
Reviewed On 3/06/2018 by Christi W
I knew exactly what I wanted, a 1.5-2 ct emerald cut diamond with a simple setting. My husband worked with the online staff and found the stone I preferred. He found the staff to be informative and of great service. I had to exchange the bands ...
for a slightly larger size, no problem, done! We would recommend Blue Nile and they now have a showroom at Bellevue Square mall.
Reviewed On 10/09/2017 by Valerie M
Awful customer service. They will go out of their way to get out of fulfilling their service guarantees. Don't expect that their return warranties and resize policies will be met. If you are not 100% certain that the jewelry you are buying is e...
xactly what the recipient wants, then you are better off going to a local store. Do not risk working with Blue Nile!
Reviewed On 4/11/2017 by Sarah S
I ordered two eternity bands from Blue Nile to consider for my wedding ring. The free shipping and free returns allowed me to try them on at home and return the one I opted not to keep. Their business model (e-commerce without the overhead of t...
raditional brick-and-mortar stores) allows them to sell exceptional diamond jewelry at prices well below what you could find anywhere else. Their shipping and return policy allows you to purchase with ease, knowing you can return an item if you do not like it. I believe I would have spent double (or more) on my diamond band anywhere else. It's beautiful. Thank you Blue Nile!
Reviewed On 2/07/2017 by Emily A
My fiance ordered my engagement ring from Blue Nile last year, and when it came time to order our wedding bands for our January 2017 wedding it was an easy choice to return to Blue Nile.
My engagement ring is set in platinum, so I went with a...
matching 2mm platinum band ($220). My fiance wasn't sure what style he wanted, so he ordered three different bands. The intention was to only keep one, but ultimately he decided to keep two - a platinum band for daily wear and a tungsten band for travel. Returning the third ring was simple.
We appreciated Blue Nile's ring sizing guide, free overnight delivery, and customer service. We would absolutely recommend Blue Nile to others for engagement/wedding rings. The process was easy, and the quality of the jewelry is exactly as promised.
Reviewed On 12/14/2016 by D S
Absolutely avoid Blue Nile. The "savings" at bluenile.com are accompanied by an incredibly bad service model. I ordered an engagement ring with a designer style, but Blue Nile, or whoever does the jewelry work for them, shipped unfinished with ...
resizing tool marks. I could not get a clear answer from Blue Nile what this is all about until after the engagement. Eventually, Blue Nile told me they only stock “few ring sizes and have to resize most rings” to fit individual orders, sending a hack job with tool marks. I had to proceed with my engagement proposal with an unfinished ring in front of all my friends and family, it was very stressful to say the least. Blue Nile told me it will be about a month lead time before the ring can be exchanged, you joking right? I am basically taking it to the trusted local jeweler to let them finish her ring on my own. Having to send an item this expensive back and forth over FedEx is just absolutely insane. I found their “savings” only slightly better than Tiffany, I really wish now I would have gone with a Tiffany ring instead - they are the same price and superior service. This is my brief and only experience with this company. Guys, save yourself the trouble of Blue Nile, it may look like a prudent engagement ring option, but it isn’t, go with others like Tiffany or anyone else. I am posting this review for your benefit and I don’t have any personal agenda against Blue Nile or diamonds they sell, it’s just their service model is flawed and you need to know this before you order!
Reviewed On 11/20/2016 by Gabby P
My boyfriend of 5 years proposed to me with the most beautiful halo engagement ring. I am in love with my ring and he can't stop speaking wonders of this company. The associate who assisted him did her best to ensure the ring was perfect and th...
at he was getting the best deal. I recently went and had it sized and got it back in less time than they initially said. We are very happy with Blue Nile and will be getting our bands from here too!
Reviewed On 10/18/2016 by Tyler S
Purchased my engagement ring setting, and my wifes wedding band from Blue Nile. Both were shipped securely and quickly. I ended up finding the exact same setting from another wholesaler for a cheaper price which made me drop 1 star, but overa...
ll I was happy with the products we received.
Reviewed On 9/01/2016 by Emily M
My fiancé got my engagement ring from them. They were extremely helpful in the buying process. They sent a ring sizer to make sure you order the right size. When he proposed to me, I was stunned. I told him I wanted a simple ring, with a rose g...
old band. He did just that! He got me a beautiful solitaire rose gold ring and the diamond sparkles like crazy. The ring is over a year old now and it is still in such good shape. We used the insurance that they suggested, which is super convienent.
Reviewed On 6/21/2016 by Knottie1466519108
Both mens wedding bands/rings that were sent to me were not the correct size. I used two separate jewelers each time to double check and a total of four different jewelers on a total combined test of over 8 different mandrels for the two diffe...
rent rings sent.
The first one was new and sent back because it measured a full.75 small. None of your rings matched up to the size.
Then on the return you said it was a new ring resized. The 9.5 was suppose to be upsized to a 9.75 and although you said it was, you could not provide verification and the slip clearly said a 9.5.
At some point i would hope you would realize the problem is your sand not mine.
A petty offer to pay the ring sizing up to 75 dollars is weak. They resized it for free and told me to never go to BLUE NILE again. I agree.
I am stuck with an overstretched ring that i bought brand new that BLUE NILE did not deliver on, and I got stuck with for my big day.
I will always Shop elsewhere!! Buyer BEWARE!!!
I am stuck, you stole my $535 dollars and I am screwed on the biggest day of my life. Hope you thieves are happy.
Reviewed On 11/28/2015 by Nicole G
Worked with Blue Nile to alter a ring to fit my size (VERY petite) the jewelry experts were very on top of my needs and in constant communication. Ring arrived within 4 days from official ordering and purchase. I ordered it early because of the...
concern the customization would need time before the wedding. No concern needed!!
Reviewed On 10/28/2015 by Lindsay P
Nice price. Ability to personalize was nice. Husband's platinum ring scratched easily, so we were not happy with that. Turns out that's a hallmark of platinum, so it's not really the company's fault. My white gold ring is doing well so far.
Reviewed On 10/27/2015 by Sarah P
I was very happy with the service we received from Blue Nile. We ordered my husband's wedding band through them, and were pleased that they had a narrower band available (5 mm as opposed to the standard 6 mm) and that they were able to tell us ...
exactly what was in their platinum-my husband has a nickel allergy but many jewelers were not able to tell us whether there was nickel in their rings or not. Would definitely recommend them!
Reviewed On 10/23/2015 by Kelly K
My husband did not like the pressure we received when shopping for his wedding band in store so we decided to try online. Blue Nile had a large number of options and were very easy to use. We had to return the rings twice, once because my gro...
om did not like one ring once we received and the second as the ring was too small. The staff was very flexible and were able to return/exchange the rings with no issue. Highly recommend for those who do not want to shop in stores.
Reviewed On 10/08/2015 by Kendra M
Terrible terrible terrible, not even worth one star, but had to click some sort of star rating. They ruined my engagement ring when I sent it back in to get resized. Then blamed it on me as wear and tear, I had only worn my ring for two weeks. ...
It was perfect when I sent it to them.
Reviewed On 10/07/2015 by Katherine C
We bought my engagement ring and both our bands from Blue Nile. We are really happy with all three!
Reviewed On 9/22/2015 by Samantha W
Bought online - got here quickly and they look great like online.
Reviewed On 9/19/2015 by Ashley L
Blue Nile has FANTASTIC customer service. My husband got my engagement ring from Blue Nile and I was a little skeptical because it is an online business but they have been so wonderful to work with. I have mailed my ring in a few times to be cl...
eaned and have always felt good about the procedures involved with mailing it back. They work quickly and the customer service representatives are always very helpful and friendly. I highly recommend them!
Reviewed On 9/19/2015 by Emily K
My husband ordered my engagement ring from Blue Nile. It is absolutely stunning, and a great quality and value compared to what you get in jewelry stores. I still to this day look at it in amazement.
Unfortunately I had told him the wrong ri...
ng size and the ring was too big, and I was sick over the thought of sending it away.
When I called them, they said that it happens all the time, so I sent it back to get resized free of charge.
We also got both our bands from there. They keep your size history on file so you know what size to order.
They also will clean your ring or do any minor repairs (scratches, bent prongs etc.) completely free of charge. It only takes about a week and you have it back, looking brand new again.
I am so pleased with them. They provide great jewelry, are reasonable priced, want to do what it takes to make you 100% satisfied, and best of all, when you call them, you get to talk to a real person on the phone!
I definitely would recommend to all of my friends.
Reviewed On 9/15/2015 by Samantha M
We got our wedding bands from blue nile. It was very easy to navigate the site and easy to place the order. I found it to be competitively priced as well, which was great. My husband had purchased my engagement ring from De Beers. I love th...
e engagement ring, but when it came time to buy wedding bands, a similar one at DB was over twice as much as the one at BN. So we figured we'd rather save our money and spend it elsewhere than just paying a markup at DB. My husband got his ring at BN as well and he was very happy with it. He just got a plain gold ring, but we loved the ease of shopping at BN! And their customer service is fantastic!
Reviewed On 8/15/2015 by Roberta N
I ordered a simple yellow gold band with an engraving for my husband and it was delivered within 4 business days with the beautiful engraving inside. it was perfect.
Reviewed On 8/11/2015 by Katie G
My fiance ordered my engagement ring through Blue Nile so we decided to order our wedding bands there as well. While the selection may not be as vast as it is in local jewelry stores, I was really pleased with the quality of the jewelry offered...
by Blue Nile. The delivery is 2 days from submission of the order so you have plenty of time to see if what you ordered is what you want. The initial band we selected for me was a little thinner than we thought and the return process was extremely easy.
Reviewed On 7/18/2015 by Jackie C
My husband purchased my engagement ring from the website. They delivered it fast and the work is just beautiful. The ring was shiny and clear.My diamond was clearer than any other ring Ive seen. We ordered our wedding bands from them as well. C...
ant beat the quality of the jewelry. You can customize or buy off the site. Everything was amazing from the jewelry to the staff. 24/7 they are there
Reviewed On 7/14/2015 by Jen M
We got my husband's band from Blue Nile. Price was definitely reasonable when compared to other retailers. Ordering was super easy and it arrived within 2 days. Engraving looked great too!
Reviewed On 3/29/2015 by Aly L
I ordered my wedding band from Blue Nile. I had been looking for a thin band with alternating pink sapphires and white diamonds, but was having a somewhat difficult time finding one. Most of the others I had seen before were either not as thin ...
as I wanted, or the stones were too pale to really even see that they were pink. I found exactly the ring I wanted from Blue Nile, and it was even on sale and shipped quickly. The product I received was exactly as pictured and I am very pleased with it!
Reviewed On 1/29/2015 by Ann D
I got a beautiful ring from here. We picked it out together and it is appraised at higher than they even appraised it for. The setting is amazing and shows off the clarity of the diamonds.
Reviewed On 1/27/2015 by Sarah
We purchased the engagement ring, our wedding bands, and earrings at Blue Nile. We had a great experience with customer service. All of the items were competitively priced, and of a great quality.
Reviewed On 1/07/2015 by Dawna S
My husband researched engagement rings for almost a year before deciding on one from Blue Nile. He definitely knew he was getting the ring he wanted at a great value. It was also really special to know that he specifically picked out my stone...
- from the quality, size, rating, etc. Extra Sentimental Value. When he ordered the matching band for the wedding, neither one of us were crazy over it. I wanted something more - a little bigger and a little shinier. The staff was really great when he called to inquire into returning it. We had no problems sending it back and were promptly refunded the money. A great company to work with!
Reviewed On 1/03/2015 by Cassandra S
I got my engagement ring along with my husband's and my wedding rings. The rings shipped a few days after we placed the orders. I always get compliments on my engagement ring. And the best part is it would've cost at least 40% more from anywher...
e else. My sister also got her engagement ring from here and loves it!
Reviewed On 1/02/2015 by Joanna A
I can't say enough good things about Blue Nile. Their selection and prices are superb. I felt totally confident buying with them. The customer service is terribly nice and we found just what we were looking for with them.
Reviewed On 11/10/2014 by Sonia E
My husband bought my engagement and wedding ring form Blue nile, and they are FANTASTIC!!! Great customer service!
I sent my engagement ring in for cleaning and notified them that one of the diamond pave fell out, and they replaced it for fr...
ee! My ring came back so sparkly and beautiful!
Very happy with having our rings bought from Blue Nile.
Reviewed On 11/06/2014 by Clarissa C
We got our wedding bands from there. The price was amazing and the rings came very fast. Excellent experience!
Reviewed On 11/04/2014 by Ashley W
We love our rings and our experience with Blue Nile. My husband didn't know what size he was, so he was glad that we received the complimentary sizer. Both of our rings are exactly as we expected and high quality.
Reviewed On 10/29/2014 by Stephanie
My husband used Blue Nile to custom-design my engagement and wedding bands. My rings are absolutely breathtaking; I have strangers stop me everywhere to compliment my jewelry! I also utilized Blue Nile to purchase his wedding band; he is now re...
ceiving compliments on his band! It can get pricey depending on the quality and size of the diamonds, but is definitely worth the investment!! Bands for the groom aren't quite as costly and range from 140's and up.
Reviewed On 10/07/2014 by Kerri D
My husband used blue nile for my engagement ring and our wedding bands. They are perfect! Excellent quality diamonds and metal.
Reviewed On 10/07/2014 by Karen A
For an online ring store this is really a good option. The process is painless and returns are fast and easy.
Reviewed On 10/03/2014 by Edmund H
Amazing prices that you could not have gotten from tiffany and co and even costco. Definitely go ring shopping still on a physical store but try your best to purchase from here.
Reviewed On 9/26/2014 by Summer K
I was leery of using an online vendor to buy jewelry, however, my Husband bought my engagement ring from Blue Nile, and we have had such a great experience with them. Their customer service is EXCEPTIONAL! My ring was about a 1/2 size too lar...
ge, and at the time, we didn't have the funds to have it resized. I wore it, but I was always having to be extra careful that it wouldn't fall off. After shopping around for pricing, I decided to call Blue Nile and see how much it would be to have them resize it. I was ecstatic when they said it wouldn't cost me a thing, besides shipping to get it back to them. The would even re-engrave it for me! We bought our wedding bands from them as well, and though we had to return my husband's band for a smaller size, we have had no other issues! I HIGHLY recommend using Blue Nile to anyone looking for beautiful and high quality jewelry.
Reviewed On 9/24/2014 by Jamie R
Before purchasing, I looked around in other jewelers to try on wedding rings and my husband did the same thing before he purchased my engagement ring. Blue Nile has by far the best price and the diamonds (rings) we purchased are so beautiful. ...
Everything comes with the GIA certificate so you know exactly what you're getting. Jewelers mark up everything by about 3 or 4x the price. We were able to get exactly what we wanted for the right price.
I even purchased my bridesmaids' gifts on here as well!
Reviewed On 9/22/2014 by Katie M
I would highly recommend Blue Nile for your wedding bands. They are extremely reasonably priced. You get exactly what you see online. The customer service department is amazing. If for any reason you aren't satisfied they can make changes or ex...
change for an entirely different ring.
Reviewed On 9/11/2014 by Valerie K
Believe it or not, my new husband LOVES wearing his ring. We found his band at a Blue Nile shop within Nordstroms on Long Island. The moment he found it, he couldn't wait for his ring to be shipped to him. We ordered it through the website. It ...
was engraved and shipped to us within a couple of days. The engraving inside is crystal clear and 2 toned so it's perfectly legible. Customer service was very helpful. I'm usually hesitant to order such important jewelry from a website and not from a store, but we saw it in person and so many people we know trust Blue Nile, even for Diamond rings. High quality jewelry at a great price. Very Trustworthy.
Reviewed On 8/26/2014 by Darris W
Finding wedding bands we both liked was a challenge, but luckily Blue Nile had the answer. Both of us have small hands for a specific genders, and so many of the other companies did not have band widths that looked good on our fingers. We also ...
wanted a simple style, something timeless and elegant. Many other companies had over the top, gaudy bands that did not meet our expectations. Blue Nile had a very nice selection of simple bands at reasonable prices. We also got a huge deal with a coupon that we received for ordering her engagement ring from them. The bands got here in a timely manner and were exactly what we ordered. Our only problem was in the ring sizing; both of us used their sizing equipment to measure our fingers, and both my wife and I had to send the rings back because they were too small. But it's been a couple of weeks now and the rings still look amazing.
Reviewed On 8/26/2014 by Carly K
I am pleased with the simple platinum band that I received. I was concerned with the fact that they shipped it UPS and it was just left at our front door with no signature or anything! Luckily we live in the country, but it would definitely hav...
e been a problem in the city...
Reviewed On 8/11/2014 by Brittany B
My fiancé purchased my engagement ring from Blue Nile. He was a little uneasy at first purchasing it online and not being able to see it first. When it arrive he was so pleased with it, it is so beautiful. He paid half of what it was appraised ...
at and what the big jewelry stores are charging for a similar diamond with not as good cut. I definitely recommend going through Blue Nile. You can save a lot of money and design your own ring!
Reviewed On 7/31/2014 by Meagan L
I was so happy with how beautiful and simple my wedding band is. Similar rings in stores were so much pricier. I was very happy with the presentation and quality of my purchase.
Reviewed On 6/24/2014 by Kourtney
We were so happy to find Blue Nile. It made the experience of finding both my engagement ring and our wedding bands easy. We had so many pieces to choose from at amazing prices. There is no concern that you are being ripped off by a store owner...
, no haggling, just the knowledge (with certification!) that you received a great ring. Also amazing? Their exchange/return policy. My husband didn't know what type of ring he wanted so we were able to order a few, in a few different sizes, and returned the ones he didn't like.
The process was easy and we couldn't be happier.
Reviewed On 6/21/2014 by MastiffGal18
My husband wanted a very simple band. The one we receive from Blue Nile was perfect, arrived quickly, and is exactly what he was looking for.
Reviewed On 6/18/2014 by Lexie S
I was a little skeptical when my husband told me that he bought my engagement ring for Blue Nile. I had never heard of them. But after receiving my ring, I knew how terrific they were! We ordered our wedding bands from Blue Nile as well. They a...
re great with service, design and delivery. The 2 day ship is amazing! We waited til the last minute to order our wedding bands, but did not stress because we knew they would be here quickly. My husband has ordered me quite a few pieces of jewelry from Blue Nile and I have been very happy with every piece!! They have our business for years to come!
Reviewed On 6/17/2014 by Steph S
How the uniqueness of my ring. Blue Nile provided excellent service as well since I needed to exchange it for sizing.
Reviewed On 6/09/2014 by Diane W
My husband bought my engagement ring and our wedding bands from Blue Nile. They have great variety in selection of their diamonds and bands. They are quick in shipping/delivering their products. The only complaint is that if the wedding band si...
ze or band was not what we were looking for, we had to pay to have the ring shipped back to the store, even though we don't live too far from Seattle to have dropped it off and avoid paying expensiving shipping costs. Other than that, the ring quality is great!
Reviewed On 6/06/2014 by Juliana P
Blue Nile is the absolute best place to get engagement rings and wedding bands. The quality and value cannot be beat, and the customer services is excellent. Shipping is fast. So much better selection and value than any store. They also offer a...
discount on bands if you got the engagement ring there.
Reviewed On 5/29/2014 by Tabitha V
I am completely satisfied with my wedding band! It was a hard to find cut, and they shipped it quickly at at truly great price!
Reviewed On 5/14/2014 by Christina M
My husband used Blue Nile to build my engagement ring from scratch and did so much research before ordering the ring. He got it appraised after receiving it and it was valued at $5K more than what he paid, which is consistent with our other fri...
ends and what they paid for rings. We ended up getting our wedding bands from here as well and I have continued to purchase jewelry from them after the wedding. Their customer service team is easily accessible and very helpful. The website is also very easy to use and a great starting point for wedding ring shopping!
Reviewed On 5/06/2014 by Linda N
I like that its easy to get a ring here. I made the ring I wanted and it was reasonably priced. We loved our bands too.
Reviewed On 3/05/2014 by Jessica
My husband and I wanted matching hammered white gold wedding bands (with no stones) and this was the only place that had great reviews already, had the availability of what we were looking for and was so reasonably priced I still am shocked!!! ...
My husband hates jewelry and has never worn a ring for longer than two minutes but he loves his wedding band so much he raves about it all the time and I feel the same way about mine!
Reviewed On 2/12/2014 by Kara P
My ring needed to be custom ordered due to my ring size - the Blue Nile specialist went above and beyond to make sure I was happy! They sent me an identical ring in a stock size to make sure I liked it. Once I looked at that ring I returned it,...
made a few changes to what I wanted, and they custom made my wedding band to my specifications and size. Great service and prices!
Reviewed On 2/06/2014 by Taylor B
My fiancee bought my engagement ring from Blue Nile, so I decided to get a matching wedding band also from them. I used a Living Social coupon (they have them pretty often), so I was able to save $100. The ring came in 2 or 3 days and the proce...
ss was super easy and it's absolutely perfect. If you're nervous about getting a ring from an online company, you don't need to be - Blue Nile knows exactly what they're doing. I had to get my engagement ring resized, and that was very easy also.
Reviewed On 1/30/2014 by a member
My husband bought my engagement ring at Blue Nile while he was deployed overseas. They shipped it to him and he got it about 2 months before he proposed. Blue Nile has a wide variety of rings and he found the one that fits my style and look. It...
is very unique and it makes me feel like I'm the only one with it :) He also bought a matching wedding band from Blue Nile. Since some time had passed the style was actually no longer available but Adam had the information from the engagement band and they made the wedding band perfectly!
Reviewed On 1/18/2014 by Wendy W
I ordered my now husband's wedding band from Blue Nile. It arrived and was beautiful and heavy and masculine. Unfortunately, I ordered the wrong size! I called customer service and they worked with me to get the ring to me in the right size ...
in time for the wedding, just days away. Very good experience!
Reviewed On 1/08/2014 by Ashley S
If you are skeptical about ordering rings online-don't be if you use Blue Nile! They have the best customer service, the best prices and the greatest rings! DH bought my beautiful engagement ring here and it's simply stunning and we both got ...
our bands here, engraved and we couldn't be happier! Plus they ship in only a few days!
Reviewed On 1/03/2014 by Jennifer J
We used Blue Nile online for our engagement ring and wedding bands. They were very responsive with quick service and were able to help us exchange wedding bands quickly with no delay in refunding our credit. I would highly recommend them for th...
eir prices, variety, and service.
Reviewed On 12/17/2013 by Jillian
My fiance purchased my engagement ring here and I loved it so much that we decided to get our wedding bands here as well. Great quality and excellent customer service!
Reviewed On 12/04/2013 by a member
We picked up my husband's wedding band here, and went with the Brushed Center Flat Ring in Gray Tungsten Carbide. My only complaint is that the ring is slightly looser than standard fit for the size we ordered, but we're in the process of excha...
nging the ring.
Reviewed On 11/06/2013 by Liying X
We purchased engagement ring from Blue Nile first and its good service and high quality diamond products made us come back to purchase wedding band from them. Really recommend Blue Nile!
Reviewed On 10/31/2013 by Erica W
My husband surprised me with my engagement ring and it was exactly what I would have picked! It's beautiful and elegant and I'd received many complements! We knew we would get our wedding bands from Blue Nile. We received great service. Someone...
always picks up the phone by the second or third ring! Alterations are free but you have to pay for shipping, we had to alter ours a few times which is a bummer since we could have purchased a more expensive ring with all those shipping costs! The plastic ring sizer doesn't really help since the different material feels different on the finger. Overall though, my husband tells me it was super easy to order the rings and we look how they look so we recommend Blue Nile for your rings!
Reviewed On 10/29/2013 by Alicia P
We got just the setting and they were super easy to work with and the quality is amazing. Love my ring!
Reviewed On 10/24/2013 by Jessica M
I absolutely love my platinum eternity band. It looks amazing with my vintage style engagement ring!
Reviewed On 10/23/2013 by DC B
My husband and I bought our wedding bands on Blue Nile. They definitely have much better prices than the jewelry stores we looked at, which was great. For mine, the band was a little smaller than the photo seemed to look, so I would suggest rea...
lly looking at all the specs before buying. I still loved my ring, but thought it would be a little bigger by the pic.
Reviewed On 10/22/2013 by Heather K
Blue Nile.com has great quality and wonderful customer
serservice. My husband bought both my engagement ring and wedding band from here. They do payment plans as well. I recommend them for your wedding rings.
Reviewed On 10/17/2013 by a member
Blue nile customer service is excellent as well as the quality of their jewelry.
Reviewed On 10/16/2013 by Shellane S
My husband ordered my engagement from them and then we also got our wedding bands. Reasonable prices, good services and quick delivery. Offers free cleaning every 6 months which is great and free re-sizing, which my husband is using.
Reviewed On 10/15/2013 by Elizabeth K
Blue Nile is probably a bit more expensive than other jewelers, but it was very easy to use and everything went perfectly.
Reviewed On 10/15/2013 by Jacqueline C
We bought both of our rings from here AND my engagement ring. Great experience all around with wonderful customer service.
Reviewed On 10/13/2013 by Wendy C
The rings were everything we expected! Great quality for the money!
Reviewed On 10/13/2013 by Lauren G
We bought our wedding bands from blue Nile. They fit true to size, they were beautiful, and shipping was free. Very happy.
Reviewed On 10/10/2013 by Keesha C
Excellent customer service, incredible value!! We couldn't find a ring I liked at the price we could afford at any local shops. Blue Nile had the design I wanted at the price we could afford. And sending the ring in to be serviced and sized is ...
very easy. They worked with us as we tried 3 differant wedding bands to match the engagement ring and were very accomodating during that process.
Reviewed On 10/08/2013 by Rachel C
Both my wedding and engagement rings are from here. Both are beautiful, however I needed a repair on my engagement ring and it turned into a huge hassle. I would rather use someone local and potentially spend more than deal with sending somethi...
ng back to them
Reviewed On 10/05/2013 by Rachael M
Blue Nile has done an excellent job providing customer service through out our engagement. From ring sizing to appraisal papers, Blue Nile is at the top of their game. I HIGHLY recommend using Blue Nile.
Reviewed On 10/04/2013 by Katie K
After ordering a ring that did not match my engagement ring, Blue Nile was very understanding and quickly made a change.
Their customer service is great, which it should be noting that it is an online company.
I would buy more jewelry fr...
om Blue Nile in the future!
Reviewed On 10/03/2013 by Katie A
Both my Husband and I separately bought each others rings from Blue Nile. I was very specific on the shape (oval)and size ( over 2ct) I wanted and none of the jewelry stores even had it within our price range. Blue Nile had every cut, size, co...
lor in all price ranges and we even saved on tax. I get nothing but "OMG can I see your ring" from friends, family and strangers. I bought my husbands band as well. He was very picky about the contour, finish and metal of his band. I was unable to find a classic comfort fit 6mm platinum band in a satin( brushed) finish in any of the store with out them adding an additional 500$. Blue Nile did not have this type of ring on its website but with just a phone call they did it free of charge. I also received engraving on his band for $25 and if I didn't like it when we received it, I could have returned it no questions asked. The service, quality and beauty of their products are impeccable! My diamond appraised for thousands of dollars more then what we paid for it!! I have bought fashion an gemstone jewelry since our wedding and everything is perfect!!!
Reviewed On 10/01/2013 by Brandy V
My husband ordered my rings on Blue Nile. We were a little nervous about making such a big and important purchase online but it turned out to be a great decision. I looked at rings in the store first and couldn't find what I wanted for the pric...
e that we needed. I got EXACTLY what I wanted for WAY under the store price. They have great customer service and a great selection. I would highly recommend them to anyone.
Reviewed On 9/26/2013 by Kristen M
We got my engagement ring and a matching wedding band from Blue Nile and both are beautiful! We had to get the engagement ring resized but they made the return process really easy and it was a pretty fast turnaround.
Reviewed On 9/15/2013 by Annette Y
I love the ring my husband picked for me from Blue Nile and I was able to find the ring that my husband described to exactly at Blue Nile. The best thing about them is that I was able to order online and they have 24 hour delivery! They have gr...
eat quality for a great price.
Reviewed On 8/26/2013 by Amber B
Got my husband's ring here....got a groupon so for $100 I got the ring AND some engraved cuff links. So many choices, good quality, they allow returns for refitting at no charge. so fast too, use them!
Reviewed On 8/25/2013 by Mary
Blue Nile was great to work with. My fiance originally ordered my engagement ring here. It is excellent quality and a great price for the quality. We also ordered our wedding bands from Blue Nile. I was able to use a groupon and saved money off...
of the original price of my fiance's wedding band. The wedding band that matched my engagement ring was discontinued, but my fiance worked with Blue Nile's customer service. They were able to custom design a band that matches my engagement ring perfectly. Everything turned out great and even the custom work was affordable.
Reviewed On 8/25/2013 by Holly E
We purchased both of our wedding bands from Blue Nile. My husband spoke with a representative on the phone, who recommended that he order a size down. When the ring arrived, it was too small! We returned the ring via US Postal Service & were...
sent a larger ring within the week.
Reviewed On 8/16/2013 by Courtney E
Blue Nile has really great customer service. The ring I wanted was not available in my size online, so we requested a customer service call and they helped us order one in the right size right away. Shipping is fast, too!
Reviewed On 8/14/2013 by Alyssa H
My husband originally got my engagement ring from blue Nile and when it came time to pick out wedding rings there was no doubt where to pick them. Blue Nile is very efficient and there is someone to talk to 24/7. They are also very quick abou...
t getting your rings to you and they ship them overnight for free depending on how much you spend. And they are great at discreet shipping that way no one knows what could be inside, so its a great way to slip it past the future fiance (haha that's what happened to me. And whats best is that the quality of the jewelry is amazing and we are very happy with our wedding rings.
Reviewed On 8/13/2013 by Laurie M
We wanted simple bands engraved with our location and date. They we're perfect for us- and at a great price! I would suggest Blue Nile for other couples.
Reviewed On 8/13/2013 by barb s
Beautiful ring, though it did bend out of shape the first year I got it. blue nile was great about having it fixed free of charge and has been good about education on how to best care for the ring.
Reviewed On 8/09/2013 by Melissa M
We purchased my engagement and wedding rings from Blue Nile online and were very happy with the results. The rings were wonderfully priced for the value we received. I get constant compliments for them and I frequently brag about getting them...