Chelo's Banquets & Catering

on all the stuff that went awful… first I reached out In may for a quote. Got the quote and it was perfect, communication with them was perfect! A month before my wedding everything went downhill. Took me 4 days just to get a hold of them both, through email and telephone. I needed them to update my guest count and pay the final bill. We paid in full, well we thought we did because that’s what we were quoted. 4 days before the wedding they emailed me to let me know we had an outstanding bill for 6983$, I had screenshots from the contract 3 different times and the total was NEVER that high. So when I asked what they were talking about she said the computer had deleted the buffet charge and it was strictly a contract for the cocktail hour, never asked for that! I was told it was human error and they weren’t going to honor it. Instead, they honored 4 appetizers, on them! Okay, so things were better. The day before the wedding I called and asked do you guys set up for us, I was told yes and told them the table layout. Being that we wanted a sweetheart table. So the day before the wedding I drop my stuff off and they tell me they don’t set up at all, so now I was stuck asking my guest to leave my ceremony to set up my venue in less than an hour! So day of the wedding my wedding coordinator got screamed at cause she asked where is my bride and groom's sweetheart table and she gets told we never asked for one. We finally get inside to eat and to my surprise, we only had 3 servers the whole night and not a single manager to run the event. My bridal party and I finally sat down after pictures and entrances and they skipped my bridal party table when it was time to line up. My moh asked the server “I'm sorry doesn’t the bridal party follow the bride and groom” and she turned around and said, “I’m clearly letting the older people go first”. Now see this wouldn’t be an issue if I didn’t have table numbers and if we had the chance to enjoy the apps, which we didn’t. I asked my moh what did she say to you, while she was telling me the server came running over and screamed “do you want to eat last now”. The rest of the night my guest complained about that same server. She had no problem telling my guest that if I wanted more servers then we should have dished out more money. Nowhere did she have the right to talk about my finances to my guest! Then my photographer told me she had to help my older guest refill the creamer because when they asked that server she told them no. Lastly, she talked bad about me the entire night to the bartender while my photographer stood right by her side! I was so embarrassed by the comments I was receiving so I had my DJ call the last dance an hour early so I could get me and my guest out of there! I completely understand I wasn’t the only wedding that day, but it truly shouldn’t have mattered if I spent 1,000$ or 10,000$. I was a bride and she gave me the worst experience ever! The ball was dropped numerous times and I’m still baffled by the whole night. Also thank you for making me feel like a cheap bride on my big day!

reating dishes we requested and being so attentive the day of. Chelo's was also an amazing value and the best price by far of any caterers we spoke with. I was worried at first about having to find our own alcohol, but Summer reassured me and it ended up being a positive allowing us to have all the specialty beers and drinks we wanted.

ken as one of your options! My guests are raving about it- one of my friends told me she even told one of her customer's in a meeting about it hah! Chelo's does not disappoint! :)

. On the wedding day, she was a total boss. Someone broke a glass on the dance floor, and she immediately ran out to pick it up. She made sure her staff was on time with dinner and with cleaning up. Lastly, she helped us pack up our stuff at the end of the night and sent us home with the leftover dessert. I was truly impressed with the food and the service, and would highly recommend choosing Chelo's for your special day!

ou Chelo's!