Alterations, Custom Designs, Group Discounts, Private Appointments Available, Rentals, Fashion Services, Bow Ties, Cummerbunds, Shoes, Ties, Tuxedos + Suits, Vests, Menswear, Fashion
I cannot begin to describe the amazing experience I had at the Stroud Mall. The women that work this store are phenomenal. They made this aspect of our wedding so simple and fun. I can't thank you enough. Five stars for sure.
Sarno made the process so easy for us from beginning to end! The first time we went in, they spent so much time with us making sure that everything was perfect and just what we were hoping for. We didn't realize how many choices we'd have and they were so patient with us while we decided everything. All of the guys were able to pick up their tuxes at the location closest to our venue and they all looked great! And our ring bearer could not have been cuter in his little suspenders! Thank you, Sarno!
Our experience with sarno was awesome, I would recommend anyone going there getting married to go there.
We used Sarno and everything was perfect for my groom, my father, all the groomsmen and ring bearer!! They were of great help and did a wonderful job!
Let me start with a summary of my experience of the Stroudsburg, PA store. As the two female staff members were very nice and courteous, there product is below the standards for the price point. Over 150.00 for a rental. Now let me get into the fiasco of this wedding experience. As I traveled 2400 miles to be in the wedding, the staff was great dealing with over the phone, and when I picked up my tux. It fit well; however, as I know there was supposed to be suspenders with the tux, I asked about it, they said it was not part of the outfit but they will give them to me free of charge. Knowing I was supposed to have them, it was already leaving a negative thought process. I didn't even let it bother me as one of my closest friends were getting married the following day. So ALL the groomsmen, best man the groom got together beforehand to get ready. While I was getting ready, the top button fell off as I was putt the jacket on, When I along with other inspected it, it was sewed on with two strings. Not the quality of a wearable suit. Another groomsman had the same issue a short time afterwards. I called the store, and the manager Dot apologized and did not offer any discount or refund for the issues. We, the men had to sew it back on as the store did not offer to come up and fix it. To find out that the best man went to pick up his tux, and had rips and such on his shirt and jacket. They, the staff, did not look at the tux beforehand, that was obvious. Two groomsmen did not have suspenders, so this hindered some photographs that the groom and the bride wanted. Now, let me end this review with, during the photographs, the groom's top button of his jacket fell off as well. He called the store, during this photograph, and it was pushed directly to the district manager who will be calling him on Monday. As I feel this review need to be sent either way of the outcome of the resolution as it was not just one tux, not two tux, but three tuxs with button issues.
Had such a fantastic experience booking my wedding with Tuxedo By Sarno. Can't wait to see my fiancé in his Groom Try-on and the rest of the party all dressed up on the day of! Thank you to your staff for all their help!!!
Sarno and Son is superior. Their service was absolutely exceptional. We went to the one in Wilkes-barre, and Shannon made everything so easy. She was genuinely concerned with the suits matching our vision. She patiently ordered multiple options for our try on, and when we came in to try them on and didn't like them, had no problem setting us up with a second try-on in Alexandria, Virginia, closer to where we live. The service there was awesome too, and we ended up with the perfect attire for our day. The entire company's commitment to customer service is noteworthy. And everyone was extremely friendly. They even gave us helpful reminders throughout the process (all of our groomsmen were scattered all over the country and they kept us in the loop about who sent their size information in and who didn't). I love Sarno and couldn't imagine using any other group for our wedding.
Hi.. I had my wedding a few weeks ago and I just wanted to take a moment to say how pleased that my wife and I were with Tuxedo by Sarno. The staff were very pleasant and very accommodating to work with. Their Service exceeded all expectations. I specifically would like to recognize Shannon and also Adrienne for their excellent service. My groomsmen also mentioned the same to me as well. I would highly recommend Tuxedo by Sarno. Thanks Again!
Fantastic service, great prices. My groomsmen and had a great experience with the amazing customer service. Thank you for making it easy to look awesome for the big day!
I am very disappointed with their service. When we order our suits from them we said we had a lot of groomsmen from New Jersey. They informed us there were plenty of stores which they could be measured at. Now two months before the wedding the groomsmen are getting measured and none of the locations are able to access the information since this store is independent. We have called them and they are not being helpful of our situation where they made the mistake. If we were aware at the time that we would not be able to have our groomsmen be measured anywhere we would have choose another location. Suits are nice but only go here if everyone is going to be measured here.
For some reason one of my groomsmen's tuxes was cancelled by accident, but with only one day notice they were able to get the tuxedo together in time. The best part about this place is the guys who work there. They are very attentive and knowledgeable. The fit on my tux was perfect. Definitely a large step above Mens Wearhouse. I had done Mens Wearhouse for a buddy's wedding and it was horrible, don't go there. Despite the mishap with the one tux, which i'm sure is not a regular occurrence, this is definitely a 5 star place. Highly recommended!
Tuxedo by Sarno went above and beyond when it came to dressing the men in my wedding. Not only were the suits that we received high quality, but we received amazing customer service throughout the entire process. There was an endless selection of choices in terms of styles and colors and the knowledgeable staff assisted us with any questions we had. My wedding was in Philadelphia and the groomsman lived all over the East Coast. They was able to provide us with a store that was convenient for every guy to get fit at so that they didn't need to make the trip to Scranton. I was granted access to an online system, through which I was able to track the status of the fittings and payments. It is rare to find such great customer service anymore and they tended to every detail, showing me that they did care that this was the most important day of my life. I would highly recommend them to all wedding parties!
Our perfect day was complimented by perfect formalwear from Sarno & Son! With so many details that needed attention, it was wonderful not to have a single worry about the groom's, groomsmen's, ring bearers', and dads' attire. From measurements to delivery, every detail was well attended to. The style and fit were perfection and the guys looked amazing. On a day when so much attention is paid to the bride, you can be sure this bride was admiring how handsome the gentlemen looked! Thanks for making our day perfect and carefree. Steve & Pam
Excellent Place for rentalReviewed on 6/14/2015 Angela K
Sarno and Sons has always been the place to go for a tux rental. I remember it even back in the day when i was in high school. Using this place for our wedding, my husband and I committed to them during a bridal expo held in northeastern PA, and they offered a sweet deal. I know our groomsmen we're happy, I specifically remember my cousin saying that he would have been in my wedding regardless but the cost on this tux vs. the last tux rental was over $100.00 and it was with men's warehouse. We would rent with Sarno again in the future. The downfall is that you have to have the tux back the day after the wedding or they charge you $40.00 each day it's late.
Tuxedo RentalsReviewed on 5/07/2015 Heather P
My husband was very nervous about finding a suit that fit well and thts was comfortable. We had two ladies thts helped us pick out the tuxedo design and the coordinating color. They made the process very easy and my husband was very happy with the choices we made for the wedding day. The groomsmen and my dad looked great! I would definitely recommend the store and the staff to others looking for their wedding day look.
Recently used for a weddingReviewed on 10/13/2014 Janette P
I hated how ill fitting the tux that my fiance wore at the last wedding we went to, so I wanted to try Sarno since they are located in both NJ and PA. We used the Stroudsburg store, and they have wonderful customer service. The two women who helped us were excellent, they knew the product completely. My fiance said the other place didn't even measure him, which I believed because he looked like he was wearing his grandfather's tux. The prices were around the same as the other places. We were told that they run specials for bridal parties, i.e. groom tux free with certain # of rentals. I will never go to any other vendor for tux rentals again. The lady even gave us a discount because we were attending a wedding. (It was out of state and the wedding party didn't even have their tuxes from this vendor). So I was happy. :)
Savvi FormalwearReviewed on 9/12/2014 Catherine M
I had a lot of issues with Savvi by Sarno and Son from the start. The initial sales associate was disorganized and was not familiar with the products. She failed to process the groom try on as well as our entire order. She no longer works for the company. The other 2 sales associates were better and did try hard to rectify the situation, however problems continued to occur. The record of deposit paid by several groomsmen was lost, information couldn't be entered for ring bearer/children sizes, and my junior groomsmen's jacket was EXTREMELY small. I would be hesitant to use this company again.
Very friendly staff!Reviewed on 12/07/2013 Francesca
We did business with the shop in Edwardsville, PA, and the people working there were always very friendly. The small, intimate size and location made everything seem more personal and like everything was focused on us. The tuxes we eventually picked came out to $139 per rental but my husband got his for "free" (actually $60, which covered the accessories). Definitely no complaints!
Very HelpfulReviewed on 10/10/2013 Alexis T
We went in looking for suits to rent for the wedding. They were very helpful when it came to picking out what we wanted, they were able to show us different styles and had the exact colors that we were looking for.
100% perfectReviewed on 10/01/2013 jessica p
We couldn’t be happier we the service we got from everyone at the Rockaway, NJ store. I can’t speak to any other store because we did have issues at another location. The tuxes we prefect not issues at all. the pick up and drop off of everything was quick and easy.
Above & BeyondReviewed on 5/30/2013 Amber A
We used Savvi Formalwear located on Route 10 in Ledgewood, NJ for our May 4 wedding. Many of our guests were coming from out of state, and Savvi made it easy to send in measurements. The staff went above and beyond to get our tuxedos in ahead of time to make sure everything fit. When we had some misfitting items, the turn around was overnight. They worked side by side with my husband and he was exceptionally pleased how quickly the issues were rectified. The tuxedos were reasonably priced, but looked exceptional. We'd hire them again, for sure!
:-)Reviewed on 5/09/2013 Amber A
The guys looked so good. I loved how the lady sat down with me and husband showing us all the possibilities we could have.
Great fit!Reviewed on 5/02/2013 Nicole M
The suits we had for our wedding fit the men very nicely. They were flattering on everyone, lightweight and comfortable. They were able to handle last minute size exchanges only days before the wedding and kept track of all of the orders which was especially important since most of the groomsmen are from out of state. They made it a very easy process!
Very niceReviewed on 4/10/2013 Milena C
Nice staff, affordable price and great quality!
Great!Reviewed on 3/16/2013 Nikki B
I Went to every tuxedo shop in the dc area looking for a brown tuxedo that wasn't cheap polyester like Men's Warehouse and couldnt find one, or so I thought. I saw a photo of one at most stores, but none had it in the store as it was a designer tux. Shabir at the Fairfax store, ordered one so I could see it before I even made a commitment. It was perfect!! He also gave us 50% off and the groom rental free. It was a $230 tux we got for $103 including the vest, tie, shoes, etc. They fit perfect and the one that didn't, he was able to get the correct size the next morning. It was much better service, quality, and value for the money than the big warehouse chain.