Vox is an easy service to book, they are friendly to interact with, quick to respond, and helpful with advice for set up and packages you are looking at. And were able to help us p...rocure a DJ semi last minute. I would give high marks for the booking process.
That said, a couple of feedback points. If you have specific taste, or want to make sure that songs you really care about get played, its worth specifying that you want the DJ to stick to your playlist. For reference, we had a meeting with our DJ who said she loved that we had slightly unique and as she put it "less than common" selections for the dancing portion of our evening. We had selected that we were open to her adding to the vibe, where she saw fit, and she assured us that she understood the music taste and would only add in a few songs here and there. When it came to the night, she played about 10% of the large playlist we gave her to choose from. Our guests noticed and said there was a distinct vibe shift that was super odd, as the music she started playing on her own was very different, and did not match the vibes of the rest of the day, or our music taste at all. So if you're looking to have specific music played, it may be worth selecting the only from our playlist option.
When a song that was not on our no play list but should have been on that list was played, someone from our party walked over at our request to ask the DJ to change it, Our bad, we did not think of it ahead of time, but let her know within a couple seconds of the song play. Where the issue was is that did appear that there was push back even though it was a direct request from the bride because 'the DJ liked the song and couldn't see the problem.'
We had also kept our playlist pretty PG, as we had a few kids and elderly folks in attendance, which was pretty clear by our song selection, and at one point there were some pretty PG13 - R rated songs played.
I sincerely advise over communication when booking to make sure that the vibe is what you are looking for. Nothing was ruined, our wedding was still great, but just something to look out for if you have specific tastes.
Additionally, our DJ insisted that we used her microphone and speakers instead of the venues for speeches and they ended up cutting in and out during the speeches to the point where we had to switch back to the venue's mid speech.
Overall, it wasn't a terrible experience, it was a mixed bag and certainly differed from the expectations set by our DJ. Would just advise making yourself clear.