How often can you say that your DJ saved your wedding? Let me explain. Our biggest criteria for a DJ was: not cheesy; had a portfolio we could review; and was experienced/reputable. One of our friends used VOX DJ for their wedding so we were le...aning towards them, particularly as comparing their website to other DJs they just seemed way more professional, were reputable, and had actual music samples and video introductions of their DJs on their website so we felt like we knew who we were getting. Leon, the DJ that we picked, was very professional and gave great music suggestions, encouraging us to really flex our creative muscles to choose music that really represented us. It made us feel reassured that we did not in fact choose the wrong vendor and we started getting excited about how our vision would come to fruition. And then the day before the wedding, Leon caught COVID. And the reason we found out was because the CEO called us personally to let us know, as well as the fact that they had already secured a replacement DJ (who was a higher tier) at no charge. Our new DJ Chase and the CEO Eric were both extremely quick to respond to all of our questions/concerns and we felt reassured that our wedding would still go off without a hitch. Our faith was rewarded as Chase was absolutely fantastic, despite the fact that we had some obscure music that we had requested and there were some specific timing that we had wanted our DJ to adhere to. Everyone was so surprised to hear that he wasn't our original DJ as he was just that good! We got tons of compliments for his music mixes and also for his wonderful MC skills. He was very smooth, not cheesy at all, and was able to fill in gaps to prevent any awkward silences. He made sure to make us the star of the show and did an amazing job of working the crowd to ensure everyone was having a wonderful time and the night flowed seamlessly. It is now a funny memory that Chase was our last-minute DJ, because he absolutely killed it. Something to think about is that I think post-COVID, it is increasingly important to find vendors that are extremely established, reputable, professional, and efficient. COVID could have happened to any one of our vendors, and if we had gone with a smaller/less established DJ company then we would absolutely have been screwed on our wedding day. But it didn't happen, our wedding was absolutely perfect, and it was in large part due to Chase, Eric, Leon, and the VOX DJ team! That being said, it would be remiss of me not to mention that the actual booking of VOX DJs was very chaotic and it initially made me heavily question if we should have gone with a different vendor. The person we were communicating with wrote down the wrong information (wrong date, wrong hours, wrong services), sent us the wrong quote three times, and was slow to respond to make corrections. I am still not clear why it was so difficult since we didn't have that trouble with any of our other vendors, but clearly the rest of VOX DJ's services vastly outweighed this one poor experience so I would still give them a five star rating.