I wanted to like Avenia. First of all, it's a very LDS-centric shop. I'm not LDS. I went down to Orem searching for a bargain. I found an affordable (not modest--they carry all kinds of dresses) gown there. I chose to buy from them because I th...
ought I'd get great seamstress services--because they specialize in altering dresses for LDS brides. Wow was I wrong. First of all, they forgot to work on my dress for months. I finally called to check on it and they were like, "oh, your dress? um.... ?? Yeah! Your dress! we're definitely going to start that...right now." WTF?? So that stressed me out. A lot of times when I would come in for a fitting I would have to wait 20-30 minutes before they'd bring my dress out, then 15 more for the seamstress to come look at it. Also, they told me I could have a dress that was coming in, then gave it to another girl. It worked out because I was able to take a different size but that was unprofessional.
Then the alterations were all over the place, first it was too small, then too loose. The morning before my wedding it still wasn't right. I couldn't trust them to do anything and the stress of it all was horrible.
And while she is a really nice person, the owner, Nancy, seems to be losing it. Some conversations with her were like being in the twilight zone. After one of the seamstresses messed up my dress I had to go in again and I asked her "so, are you going to personally make sure this is done right by doing it yourself?" And she said "oh yes, this close to your wedding, I will definitely fix this myself." Literally 30 seconds later she took me to the back and said "ok this is Kelsey, she will be doing your new alterations." I was just so confused I didn't even say anything. She also rather unprofessionally asked me for legal advice for some friend of hers--I had to stay like an extra 30 minutes to discuss her acquaintance's legal woes at like 9pm when I was desperate to get home and eat dinner after a long fitting.
Long story short, the bodice gapped out, the waist could have been tighter, and the bustle ripped out after about 30 minutes. The dress I found there was made in China and was a brand I could have easily found online or at a different shop. Do yourself a favor and go somewhere else. I paid premium seamstress prices for poor quality work.
(note: it pains me to write this review as the ladies there have good hearts & were nice to me but I'm sorry, I just cannot recommend this place).