There is no better place at Purdue to have your reception--Purdue Memorial Union ballrooms are absolutely beautiful settings for a wedding reception. That being said, if we hadn't wanted our reception to have been there so badly, the service w...e ultimately received would have turned us off to the location. We worked with Ashley, who for the most part was easy to work with. However, during our planning process, she was absent a lot, which meant we were constantly talking with different people, and a lot of our communication got lost. We were not given access to our reception hall until the morning OF THE WEDDING--which as a nervous, already flustered bride, was extremely hard to deal with. If this was going to be the only option, it should have been told to us early in the process, and we probably would have booked the previous day as well, to give us plenty of time to organize everything.
Our bartenders were horrible, denying a lot of our guests drinks, since apparently they are given the freedom to determine who has been "overserved"--one of our groomsmen was told he'd "had enough" about ten minutes into our cocktail hour, which was definitely not the case. My father had to go and talk to the "head bartender" and express our disappointment in their service. For the amount of money we paid for the bar service, we expected a more professional staff--but keep in mind, the staff is all student workers--so beware. Also, while it was in our contract that if the head table's meals were not ready at the beginning, it was ok to start serving the other wedding guests--all fine and dandy, except our head table WAS SERVED LAST! My husband and I did not even get to eat our meals, as by the time they got to our table, we'd been waiting for over 45 minutes, and had to start going and thanking our guests for coming. The final straw was with our special request meals--our photographer, who was pregnant at the time and has a severe lactose allergy, had requested a lactose-free meal. What she was served was anything but, with cheese and a cream sauce included on the plate. As a bride, I entrusted these details to the coordinator, and unfortunately was severely let down. When it comes to the health of our guests, I expected much more, and was livid at the fact that they could not handle such a simple request. The Union was an absolutely beautiful setting for our wedding, but I would not recommend the service part of working with the Union.