The Landing Resort and Spa

d just showing up and demanding a tour (But I'm not a Karen, just pissed). Honestly, I would try Beach Retreat & Lodge at Tahoe, Lake Tahoe Resort Hotel or another place. Instant response, clear communication. Forget this place.

ll as contingencies since we did not know if the wedding would go on given Caldor Fire & Covid - thankfully it went fine!), and was always very quick to respond to any questions we had through text/phone/email. She also listened precisely to our thoughts on a lot of the decor of the facility, and was flexible for our various asks. Thanks again so much!! Nick & Cristinne

ns for the Fall of 2021 with The Landing and were sent an email with pricing and amenities as well as promos they had been running for 2020 weddings. In their email to us, they EXPLICITELY stated they were including "the wedding promotion we are offering for 2021 dates for those booking before the end of the year." So if we booked before the end of Dec 2020 we would get the 2020 promos for our wedding in Oct 2021. So we signed our contract with those expectations. In April of 2021, we asked to receive one of our promos during a certain part of the wedding and they explained that they had made a mistake and that the previously shared promos did not count for our wedding. When we brought this discrepancy up with the manager, Michael Jordan, he stated, "The events needed to be booked between January 1st, 2020/21 and March 31st, 2020/21" in order for the promos to be valid. In other words we were initially instructed to sign our contract by the end of Dec 2020 in order to receive the promos and then were told after we signed that we should have signed it the following month Jan 2021 to receive our promos. We showed Michael the email that was sent with the exact wording I quoted above and even though they told us something different in Dec 2020 he stated that the official contract did not include the promos and would not be honored. These promos were worth about $4300, so our bill ended up increasing about 30%. We get it, mistakes happen. But when the venue makes a mistake they should take some ownership and do what they can to make it right. Same expectation we have for ourselves as customers. We told them we would appreciate any concessions they could make but Michael insisted they did not make a mistake and were only willing to offer us a few hundred dollars worth of appetizers and food comps. Complete lack of ownership, accountability, and responsibility. Then even after they sent us a final bill to sign before the wedding day, after the wedding they sent us the real final bill that was thousands higher and billed our credit card for it. Lucky for us we had enough money to pay for the extra charges but not everyone has the ability to pay an extra 4 to 5k to one vendor because of an unexpected mistake. One of the reasons we've never written a 1 star review is because typically you can work out discrepancies with the company but this was not possible with the behavior of The Landing. The management of the Landing was extremely disappointing and I do not recommend this venue.

the photos. Shannon and her whole staff were easy to work with and super accommodating when our plans had to change due to the pandemic. The food was also amazing and everyone at the hotel was extremely polite and helpful during our stay!

with emails. We were so lucky to have them as our coordinators. The Landing itself is absolutely gorgeous, I don't think the pictures do it justice. The view from the terrace is unreal our pictures were fabulous. The ballroom is beautiful and opens up to the lake. The lakefront suite is adorable it is a must if you are getting married there! The entire staff was friendly and professional. Their attention to detail impeccable. My husband really appreciated the guys at the valet they really hustle! The quality of the food is top notch our guest loved their entree's. Everyone complimented on how beautiful everything was. We were so impressed with The Landing and would definitely recommend them to anyone getting married in South Lake Tahoe. Thank you Kelsey and Lisa and everyone at The Landing Resort and Spa.

thing it was about $15,000, which isn't too bad considering I got married on a Saturday in July, which is the most expensive time to get in Tahoe. The food was amazing. Go for a tasting and you will fall in love. You also don't need a wedding planner at the venue, because Kelsey will help you coordinate your wedding all along the way. She's great! Read my ceremony review for more on the landing, because I wrote a lot about how great their service is in that review. This place is the best!

d so many compliments on how wonderful the location and service was during the wedding. I highly recommend the landing.