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Bake N' Cakes Reviews
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Reviewed On 11/13/2019 by Tara T
After leaving the Kellogg Center I stopped by to get basic information for wedding cake prices. I was told while in the store to email them and they they would send me a quote.
I understand cakes can vary in price but a generic our minimal pric...
e per slice is... was all that I was looking for and she wouldn’t even give me that information as I am standing there in her face.
Needless to say I went somewhere else.
Reviewed On 5/12/2019 by Sarah P
Delicious cake (we got a mint chocolate!) and the decorations were perfect. They airbrushed our Spartan decor on so the icing wasnt too thick.
Reviewed On 1/11/2019 by Grace B
My original wedding cake vendor backed out a few days before the wedding. Bake N' Cakes was able to complete my order for a small cake and cupcakes on short notice and it all turned out wonderful. The cake was exactly how I pictured it and ever...
ything was delicious. They were also able to deliver it straight to our reception location on the day of the wedding. Everyone I interacted with was very professional and able to answer all my questions as we went through the process of ordering everything. I would highly recommend Bake N' Cakes.
Reviewed On 10/02/2017 by Amanda F
To start with the good, the cake was delicious. However, I will not be ordering another cake from them again after the service I received. To begin I went in and spoke to someone about the ideas I had, she was nice and gave me “the most” it cou...
ld all end up being. When I went back in to actually order it was quite a bit more than that somehow! After ordering the cakes for my wedding I checked in several times with questions about details, etc. and was told there were no issues. When I went to pay the remaining balance the week of the wedding it was much less than I expected it to be, so I once again confirmed the amount and types of cakes we had ordered and they assured me that it was all in order and correct. When my grandparents went to pick up the cakes for me the had only made two of the three cakes! When I spoke to the manager she was rude and acted like it was somehow my fault and problem. When I asked what she planned to do to correct the mistake she informed me that they could make the last cake in time for the wedding, but refused to offer me any sort of discount or apology. The cakes also did not look any thing like the sample picture that they showed me. Overall the cake tasted great, but plenty of other places have cakes that taste just as great and have much better service. I won’t be going back there.
Reviewed On 9/27/2017 by Lauren W
I'll start by saying the cake was delicious. I gave them a pretty vague idea of what I wanted the cake to look like, and I was pleased with what they did. However, I was not pleased with the service. If you're ordering a wedding cake, it's hard...
to get a hold of someone who can help you. I work full time, so I was only able to go in on weekends or at the end of the day, and the person I needed to talk to wasn't always available. You have to pay in person, which means another trip out there to pay your balance. When I went in to the store, there was only one person that was friendly, and for the life of me I can't remember her name. She handled our final order, when we added sheet cakes to our order. She was very friendly and I enjoyed working with her. I can't say the same for anyone else. It seemed most everyone else was irritated to have to deal with me. I really did enjoy the cake, but was disappointed with the customer service.
Reviewed On 5/24/2016 by Caitlin V
First, the good: This cake is amazing- as in, probably one of the best cakes you'll eat in your entire life. If service was better, this would be the easiest 5 stars ever. Everyone I know loves this cake; we keep coming back for more solely for...
The bad: Everything else. Working with the manager/baker is not fun. Other bakers were far more interested in having us try cakes and come up with a design, whereas this vendor just expected us to basically find her an image or describe it, tell her a flavor (which is hard to find since you don't do a typical tasting at all), and then pay and be gone. Oh, and you HAVE to pay in person, for everything, so don't even think of paying via phone or having a paying parent try to call; they'll need to drive in and pay via credit card in person. The worst part is that after discussing our cake and showing her photos (as well as bringing in a ribbon and cake topper ourselves), you'd think she'd get the only other decorating aspects spot on, but that didn't occur. We asked her to rough frost the cake several times, but on our wedding day the cake was not rough frosted. Basically the only decorative elements were the ribbon we supplied and our topper we purchased. There was no cake glitter (as far as we could tell), no rough frosting, That was bummer. Then, we found out our venue threw out some of the plastic cake jacks. You have to return these to get your deposit back, so we only got part of that. It wouldn't bother me except that these little plastic pieces appear to cost about 50 cents and they charge you $3 per piece, so that just felt like a rip-off. At least we got part of our deposit back. Finally, the service is terrible. As in, you will wait a decent amount of time when you go in because no one besides a manager can help you do anything. All the other staffers are nice and available to help- unless you're doing a wedding-cake related thing. So there is room for improvement in service and execution for sure. If you're only looking for tasty cake and nothing else, go here. If you want a specific look or great service/tasting experiences, I would keep looking, unfortunately. I was hoping they would pleasantly surprise us with service or design closer to the wedding but the opposite happened, so that's why I can't really recommend anything else besides cake flavor. Also, they told me they wouldn't do red velvet wedding cake, so look elsewhere, red velvet lovers of cake.
Reviewed On 9/21/2015 by Valerie P
Bake N' Cakes was an awesome choice for our wedding dessert. I told them exactly what I wanted and they supplied me with a cake and cupcakes that not only looked amazing but tasted wonderful!!
Reviewed On 7/24/2013 by a member
Great experience with this vendor. They worked with my Maid of Honor and Mom to get our cake vision onto the platter! The cake was delivered and set up beautifully...as well as delicious!
Reviewed On 2/28/2013 by Ashley M
The cake we order turned out perfect. Not only was it delicious but they made the cake exactly how I had envisioned it.
Reviewed On 10/16/2012 by Nicole M
We just wanted a "cutter cake" since we were doing cupcakes from another location. They woudln't do what we wanted, we wanted red velvet with cream cheese frosting and we wanted a carrot cake in the shape of MSU's S. We ended up with a red velv...
et S and a carrot cake cutter cake both with white frosting.
Reviewed On 9/25/2012 by Stacia C
Delicious, moist and beautiful cake. Corey replicated the picture of the cake we selected exactly. We are still receiving compliments on how good it tasted and how beautiful the artwork was. Guests all had second and third pieces!
Reviewed On 9/19/2012 by Patricia C
Bake N Cakes did such beautiful work on the cake. I had a special order wedding cake, and it turned out just beautiful. Not to mention that their cake is yummy! Very moist and tasty. You won't be disappointed with them.
Reviewed On 5/10/2012 by Carolyn H
I found a picture on pinterest of a wedding cake I had to have. I took the picture in to Bake N Cakes and they made it for me! Morgan did a beautiful job!
Reviewed On 9/18/2011 by Caitlin R
Most of the people who work at Bake N Cakes are very nice but the one woman they have coordinating the wedding cakes has terrible customer service skills. As delicious as the cake is, the rude way in which she interacted with me is enough for m...
e to say I do NOT recommend them. Plus they tell you one price and then charge for every little thing so you end up paying a lot more than the quoted price. I just don't like the way they do business.
Reviewed On 6/24/2011 by Stephanie J
We did a cupcake tower instead of a wedding cake, and they were so pretty :) The price was really good, and the quality was great.
Reviewed On 2/24/2011 by Diana P
We had cake as well as cupcakes. UNBELIEVABLE. They were so gracious on a last minute order for 200 people. Very professional.
Reviewed On 9/04/2008 by Richelle R
their cakes are delicious along with everything else. they can make just about any design or style you want. we had cupcakes instead of a cake and they were beautiful and everyone loved having their own little cake!;if you chose to go with a di...
fferent style such as from a cake to cupcakes you lose your deposit and have to make another deposit.