Generation Tux - Dallas, TX

y slim (and the pants weren’t as slim as I wanted them) so I called customer service and they shipped me out two smaller sizes of jackets right away. They told me that a slimmer pant couldn’t really be achieved through a rental because it required tailoring. But in the end the suit looked great, was great quality, and the customer service was awesome. I got tons of compliments on my suit. We will absolutely use GenTux again when I need a suit, so much easier than going into a store and doing everything in person. Plus they have a great refund policy so that gave me a lot of faith in the process, too.

initely recommend to anyone who wants to make it easy on their groomsmen.

ome as well.

eed to try on multiple sizes and send pictures to make sure I had the correct fit. Overall, it was a great experience.

s delivered straight to your door and easy to return. I have no complaints and had a great experience.

elped rush when I waited a little too long with a fitting feedback. I was glad to support big box store competition, and really appreciated the straightforwardness of pricing and guaranteed timeframes. I’ve already started recommending GenTux since my wedding, and would love to use them again!

and my 10 groomsmen all looked fantastic!

cements right away.

different sizes went fairly smooth. The color selections are far better than a Men’s Warehouse as well as suit quality. They had sizes to fit all ages/body types of groomsmen, as well as both our dads. I’d recommend using them for sure over other online rentals, especially if your wedding party lives very spread out across the country as ours did.

t's not like his arms grew...?), they said they'd send out the same size in a long. We asked how long the sleeves were supposed to be, and they said 26 in, well ours was 24. We asked them to send us the correct size and they told us that is a really common size and very popular suit color, and they didn't have any more in stock so we'd have to go to a tailor. It's now a week before the wedding, we have enough to do! The whole reason we went with the online ordering was so we didn't have to worry about the hassle of going to a store. They said they'd reimburse us UP TO $20, but it cost us more than that to get the jacket fixed. I was extremely disappointed with their lack of customer service, when it was clearly their fault. I would not order from them again.

elves until you hang up when they can't understand you or solve your issue, GenTux's customer service is US based and very friendly. GenTux also has a cool RF chip feature in their items that allows them capture your return if you (or your groomsmen) put an item in the wrong return box. We had a groomsman lose his tie, then find it after returning the suit, and we just needed to throw the tie in another groomsman's return box and GenTux gave me credit for the return without having to redo the RMA.

with suites and shoes, only 1 set of shoes had to be exchanged for a different size. I was so impressed with how handsome the men looked, and I got so many compliments from the guests on how nice the men looked. The suits are sent out 2 weeks prior to the wedding date and the guys have 48 hours to exchange for a different size. The company immediately responded to any and all emails that I sent or that my bridal party sent. The groom gets to try on his suit ahead of time. Two groomsmen wanted to purchase their suit to buy because they fit so well. I also was having a destination wedding and the company was very flexible with dates as we had to factor in flights. I am overall so impressed with generation tux and would highly recommend their services to any bride looking to outfit her groomsmen and groom.

it was a little strange to me that it was all done online and there wasn't a local store I could go to to see things in person, but I am so glad I did. (They do offer to send you swatches of fabrics in case you do want to color match something specifically, but I did not end up needing this service.) As the bride, I was able to create an account and create my wedding party's specific look all online. The whole process took about an hour from start to finish. I then input all my men's contact information and the rest of taken from there. The men enter their stats and the company sends the suits 2 weeks before your event date. If there are ANY hesitations or problems with how it fits or anything at all, they will fix it IMMEDIATELY, no questions asked. We had a few small problems with the FIT for some of our guys and they sent us complete new suit sets as well as extras like jackets and pants in a snap and they all arrived plenty of time before our wedding. The men looked so handsome and all in all it was a perfect experience. After your event, you just box everything back up in the boxes they sent them to you in and they provide the return address sticker and you simply drop it off at FedEx. It was TOO EASY to use GenTux's service. I contacted their online chat customer service a few times and they were such a breeze to work with and helped to calm my nerves with all 900 questions I had for them. LOL I recommend giving GenTux a try. I had THE BEST experience with them.

rall, great experience.

et, which was useful.

took just a few minutes. I had special instructions for the jacket and added those in the note section. The tux arrived well in advance of the wedding day and fit me perfectly. I am very impressed with Generation Tux and recommend them highly.

y was by far the most organized and enjoyable to work with. Highly recommend!

t new jackets to everyone who needed it. Would recommend.

I had reserved were not in stock due to the multiple storms that had hit the Southeast and there was a delay in return shipments. I completely understood that this was out of their control and they offered us an alternative of our choice at no extra cost. However I did not appreciate the added stress that could have been avoided if they had just called me sooner and not the day the suits were to be delivered.

tion is also high quality and fits amazing. i would recommend this company for your rental needs.

h time to get things shipped back and altered. Highly recommended!

tuxes and have the groomsmen log in and pay was extremely easy. All tuxes were shipped in plenty of time so that the groomsmen could try them on and send back any garments that didn't fit. I couldn't recommend Generation Tux more!

efore your wedding you can get a free trail run sent to your home to double check the fit and color of the suit. It reassured me that the product was what I wanted and the quality was up to standards. It helped a lot with peace of mind over choosing Gen Tux!

wedding photos! Generation Tux made our Tux rental stress free. Highly highly recommend using them! (We did a destination wedding and the bags they give are very convenient to travel with)

fully. The service was top notch and it was really easy to work with them to get the fit just right. The first suit they sent me was not a great fit but with the photos I took and the conversations I was able to have with them over the phone I was able to dial the fit in perfectly. They typically only send one trial out for the groom but they worked with me and sent out another that I could try in advance. As it was my wedding I wanted to make sure it fit well well in advance so that I knew if I would have to go out and buy a suit. I'm happy to say the next suit they sent was spot on and fit me really well. Aside from the great service, the cut of the suits and quality of the material were really great! I have an athletic build and usually with rentals I'm left with a boxy jacket to accommodate my shoulders with too much room left in the body. That was not the case with Generation Tux's jacket. I went with the slim cut but it fit my shoulders well and still had a slim profile through the waist. Again the color of the suit was great and the material didn't feel cheap. There was room to move without being stuck with something that was too inflexible or too baggy. My groomsmen's experience was they same. Generation Tux was very accommodating in working with each person to get their suit fit dialed in. Based on the fit, material and quality of service I wouldn't hesitate to recommend using Generation Tux!

been tough to get everyone in the same tux from different sources. I just entered my measurements on the website and the tux was delivered, as they said, two weeks before the wedding. It came very well packaged. It was very comfortable to wear and looked great. Returning the tux afterwards was just as easy; pack it back up, put on the return shipping label and send it on its way. If something doesn’t quite fit right they will send a replacement. Just send both back at the same time. Overall this worked well for us.

n tux was responsive and was able to ship them bigger sizes the next day. This made for smooth and good looking wedding day. This was my second time using generation tux and I will recommend it for any future weddings I am in.

Generation Tux answered all our questions and sent us at home trials to make sure we loved everything. Definitely, highly recommend.

ot re-routed back to Gen Tux for some reason) and they were quick to mail him a new shipment immediately. Another one forgot to mail his back right away: and after giving them a call, they were happy to waive the late charges. Additionally, we worked with them to apply a "coupon code" for all the rentals - this was so my dad and I could help pay for a portion of the suits. Also, the fit on the suits is AMAZING. I will never rent from an "old-school" store again - these guys have fresh threads that fit to my specific body type. I used to loathe renting a suit/tux from the big rental places because the dress shirts are baggy and overworn and its always hit or miss on the jacket/pant sizing too. These guys NAIL it.

d shoes. More fashionable than the chains too.

t find the same level of customer service here in Bermuda. Generation Tux helped me look like James Bond on one of the most memorable days of my life. I would definitely use them again!

's Warehouse being the biggest offender. So when it came to my wedding when I would be the groom I wanted it to be perfect! I did a lot of research and was really excited at the prospect of being able to try my tux on before the wedding with Generation Tux. So after setting everything up and a hilarious conversation with one of their associates about our Harry Potter themed wedding I knew I was making a good choice. I'm a very thin/athletic build and often end up with suits that are way too baggy and loose! It drives me nuts! When I received my tux it was with Generation Tux I wasn't impressed, it was loose and just awkward looking....however, my fears were unfounded. The whole purpose of the trial is to get it right! And they totally did! I sent them pictures of the problem areas and talked on the phone with another associate and they nailed it! The tux was seriously the best fitting and looking tux I've ever worn! I felt so confident on the wedding day and would highly suggest Generation Tux for every wedding!

lso offered a home try-on which I took advantage of ahead of time and helped confirm which style of jacket I liked The fit process was painless, and while the initial jacket I tried during the hometry-on was a little tight, the final one was perfect. Same thing happened to a couple of my groomsmen when they received theirs, and GT was super responsive and overnighted them a new jacket. Fit was great for everyone on the big day, and I love how we all looked. The groomsmen were raving over the comfort of the shirts (one said he's contacting to see where he can buy the same!), the look was consistent, and they had all necessary accessories. EVeryone was thrilled with it. The only criticism I would make is that they state that the Tuxedos will arrive 14 days in advance of the event. I planned on this occurring, and everyone submitted the shipping address of where they would be 14 days prior to the event. That said, some of the tuxedos (most importantly my own!) arrived as late as 8 days before the event. That didn't cause explicit issues as we were travelling 7 days before, but it cut it extremely close. If the tuxedo had arrived even a day later, it would have been sent to the wrong address. If any of your party is travelling in the 2 weeks before the wedding, it's something to be careful with.

swered a few questions. The customer service is also exceptional. Very helpful and friendly! Also, if you need something customized (like no jacket) they’ll do what they can to accommodate. It’s also very affordable!

I had the slim cut and it looked great on my Wedding Day! They shipped in plenty of time for us to try on. Their customer service was quick, easy and shipped any new sizes next day to us.

shirt and they sent it out the next day. Don't hesitate to rent with them!

cally, I don't wear them often, if at all, so the next best thing was to rent. The local stores weren't didn't have that great of a selection nor were they really accommodating. With certain places we risked getting the tuxedo a mere day or two before the event and if something was to go wrong, well, we'd be out of luck. With generation tux, we ordered late as is, due to other unforeseen circumstances, none of which were their fault, but the Tuxedo and the groomsmen suites arrived in a timely fashion and any issues we had with the rental were quickly addressed by the friendly staff. Everything worked out perfectly for the event, we were all very happy about going with this company, no regrets. I would totally recommend

return. Customer service was very personable and on-point when needing to get a different sized jacket. My bride was very happy with how sharp we looked and a the end of the (wedding) day that's what matters most...well that and a few other things. With all the moving parts of a wedding, save yourself some brain damage and chose Generation Tux today.

If something arrives that does not fit, No Problem! Their customer care team is quick to get new items to you before " The Big Day!" Let the search party be called off! Look no further than Generation Tux!

like a lenky stick man. But the cuts in the suit were simply immaculate. Very satisfied and will be using again!

to ensure a proper fit. The price was perfect and the live chat option was a lifesaver (Thank you, Tiffany!!). If you need a rental at a reasonable cost with awesome service, check these folks out!!

ideal. All of the tuxes fit perfectly and no one had to send theirs back for resizing. We felt great in our tuxes all day and we looked pretty sharp in the pics from that night.

nd away it goes! Simple and easy, exactly what is needed to take the guess work and worry out!

We planned a small, elegant wedding weekend in Cambridge, Massachusetts and other than menu cards and other paperie, most of the details were taken care of about a month before the event. My now-husband already had a custom suit he planned to wear, but he/we (ahem) never considered if his Best Man - we had no groomsmen - had a coordinating navy suit. Bear in mind it was a suit, not a tuxedo (and it was navy chalk stripe), so we couldn't very well march into the nearest Joseph A. Banks or another chain store to grab a suit for the best man. Enter Generation Tux! Even compared to similar millennial-minded suit and tux rental companies, Generation Tux stood out. They asked questions about the person's build, as well as regular clothing sizes (think jeans, t-shirts), to ensure an amazing fit. All of the clothing, from suit to shirt, tie to shoes, arrived at our Best Man's home within a few days, and he had two weeks before the ceremony to make sure it fit well. If not, Generation Tux would rush ship any replacement sizes. He just needed to bring the suit home with him and mail it back using the same box and a pre-paid shipping label. Our photos turned out *gorgeous* (the Best Man's suit, for what it is worth, also looked custom), and the staff at Generation Tux could not have been more helpful. We would definitely use them for any occasion, and loved our experience.

But the Groom used something I'd never heard of called Generation Tux. It was AWESOME! The Groom had already picked out what he wanted us all to wear...sent us a link...and we just filled in the online form with our sizes....a week or so later, a perfectly fitting tuxedo showed up in a box on my doorstep. And when I arrived at the wedding, all us Groomsmen were perfectly coordinated in the exact same suit. After the wedding, you just drop the suit back into its box, stick on the prepaid return label, and ship it right back to Generation Tux. No cleanup, no driving anywhere....Easy Peasy! I wish someone had figured this out years ago.

msmen. The website has this easy way to check if the men enrolled, selected, and paid for the suits. You could also see when they received them. Everything was delivered on time and fit perfectly! I would highly recommend this place. It was affordable too!

d let me easily send it all back after the wedding. Fit, quality, and service were all spectacular!

ctly! It's a great quality tux and it actually arrived pretty fast, I was expecting it like maybe 5 days before the wedding but it actually arrived 2 weeks before, I would totally recommend this to a friend!

was so easy since we had someone overseas and he was still easily able to order and just have it sent to us and it was here waiting for him. Also, the customer service we experienced was so nice, friendly and accommodating. This was one of the best decisions we made vendor wise.

them. Would definitely recommend them!

d was extremely easy to send back (throw everything back into their box with the prepaid shipping label)! I would highly recommend for anyone that has a special event coming up!!

as so easy to handle we honestly didn't even need the service team, we just wanted reassurance everything would be okay. Proceeded to get tons of compliments on the well fit, great looking (and reasonably priced) suits throughout the night. This saved my butt as I was the one who suggested said other suit company. So thank you (over and over) Generation tux!

tomer service is above and beyond.