Irma's Bridal

pointment. Then they wouldn't let anyone in my group even look at the dresses on the racks. No one was going to remove the dresses from where they were hanging but they couldn't even look. Then I was disappointed because when I explained what I was looking for the sales associate didn't tell me they didn't have anything like it in the store. So instead, I wasted about 8 dresses worth of trying them on and saying what I didn't like. I appreciate them trying to make a sale but I wish they would have listened to me more. If I say I don't want lace (or satin or taffeta or whatever) then just tell me all of your options have that and I'm out of luck. I ended up purchasing my perfect wedding dress at Alfred Angelo in Cherry Hill, which I can highly recommend! Good luck!

love with it! Even though I didn't have an appointment, Irma let me try it on. I purchased the gown. Irma measured me and told me I would need a size 10. Flattered by her recommendaion but told her every dress I had tried on was a size 12. She mentioned that I had been dieting and she felt the 10 would be better. But...I ordered the 12 saying I felt more comfortable getting the bigger size. When I got home, my daughter said I should go by Irma's measurements and the designers measurement scale. So I called back and told Irma to order the 10. She said she thought that would be better. Two or three months later and six pounds lighter, I go to try the dress on and as Irma is zipping me up, she starts to slow up, struggling to get me zipped up. I said, does this dress not fit? Irma's response? Too late now! I respond....too late now? She said, well I wanted to order you a size 12 but you insisted on a size 10. She says, this will give you more incentive to lose more weight! Did she really just say that? Now my daughter and I start arguing with her and she says, well I don't remember, that was months ago! I took the dress home, joined the gym and even went on a diet pill to try and get the weight off! Took off another 12 lbs off to get into that dress! Here's where my next mistake came in....I wanted to have the gown altered at Irma's because my gown had a train and I was afraid if I took it somewhere else and they ruined it, I couldn't get it replaced. BIG MISTAKE! Before even knowing what needed to be done, I had to hand over $200.00 CASH. She "cut" the lace hem, no sewn hem, put a stitch in each shoulder and a stitch in the V neckline. And she added a small bustle. I had her correct the stitches on the shoulder because the way she originally stitched it and the way the lace was, it looked like my gown had a huge hole in the shoulder. The day of the wedding, I put the gown on. BEAUTIFUL! Until we go to bustle it. The little loop was BROKEN! Which meant...no bustle! Luckily, someone had a safety pin and we made our own bustle. A lot of money for shabby alterations. All in all, my experience here was terrible! I would NEVER recommend this bridal salon to anyone! My daughter purchased her wedding gown at Simplicity Bridal Boutique in Haddon Heights, NJ. She had a wonderful experience! Stay away from Irma's. Wished I'd read reviews before going here. By the way Irma....do you pay any taxes on the "CASH" you collect for final payments for gowns and alterations? I can understand no checks but why not charges? Cash is easily hidden isn't it? Especially if you only have paper records that can be altered and not tracked. Suspicious to me....

d help with the fit. Nobody helped until I told them we chose the dresses and needed to be sized. I called to follow up, since nobody called me after the order was placed, to see when the dresses would be coming in to let my girls know a time frame. I called and was placed on hold (no problem), but I was put on hold for 15 mins, and than "disconnected." When I called backed, I believed her name was Whitney snapped at me saying she had customers in front of her and didn't have to answer my questions. I asked if she would please take my name and number and look this information up for me and get back to me when it was more convenient. I understand when people are busy, but I should not have had to trouble shoot this for the employee. I would not recommended this place to anyone. The service was horrible, and the employees are rude. I ordered a total of 7 bridesmaid dresses. I would say that's giving them a decent amount of business.

e the only bridal party there.

emises. The dress goes to seamstress' house. Do they smoke, have pets, cook with garlic? Who knows. I had to pick up dress and take it to my own seamstress. They GLUED the beads on, for $500!!

ent about the 4 fittings being quite a lot, she sounded annoyed, and I agree. 4 is a LOT, but my friend is the bride, not the seamstress. Perhaps you should be annoyed with her instead!? Very disappointing customer service overall. We were going to purchase bridesmaid dresses there as well, but the best discount the owner could offer was $8 off each dress. We found them online for much less than she was charging. After the prissy attitude, I'm pretty glad we didn't give her additional business and buy the dresses there. Every time we have been there, we end up being treated like we are inconveniencing them. Kinda weird, considering that word of mouth is a great way to receive business and you walk in there excited to see your dress for your big day and walk out worrying if it'll be done in time.

n a sample size I would fit into. I had everyone with me to see if this one dress was the one and thank goodness it was. I was helped promptly and with courtesy. I was able to pick out all of my jewelry right there along with a discount for my travels on the veil. I also did my alterations there and their seamstress was so good, she fit the dress perfectly to me and the bustle was one of the prettiest I've seen. Every single person told me how perfect my dress was on my day, and it all started with your salon. Thank you again, the drive was worth it every time.

my sister's wedding two years ago and my upcoming wedding, we bought 22 dresses (not exaggerating) from Irma's, many of those also altered at Irma's. The staff is great and our dresses were beautiful and fit wonderfully, however, by the end, I wish I would have taken the time to find them elsewhere solely so as not to have given Irma the business. Here are the reasons why: 1) She always requires you have your paper receipt on you (at all visits, no matter whether the dress has been fully paid for or not). Irma, it is 2015 - get a computer! This wouldn't be that big of a deal other than the ridicule that she lays upon you in front of the entire store if you forget it. This includes, embarrassing my sister's sister in law beyond belief for accidently throwing her receipt away and making my future mother in love drive home (in the snow!) to get the receipt to pick up her (that she had already paid for!) dress. 2) She pressures you to order a dress way too big; when you refuse, you need to sign your life away to get a smaller size which, in most cases, ends up being too big as well. (Can I mention the alterations for my dress were $400+....hmmm) 3) After the thousands you spend, she then makes you pay $30 to have your dress steamed. Not only should this be a courtesy, but when I didn't have the additional $30 at the time of my fitting, she made a point of reprimanding me and then clearly explaining to me that if I didn't pay it next time I came, she wouldn't steam the dress or even give me the dress. 4) When my sister went to try her dress on for the final time, there was a smudge on it. My sister politely pointed it out to Irma who then asked my sister, and I quote, "Did you have a little boy hug you." The dress was in Irma's possession at all times and at no point was there ever a little boy with us, around us or even in the store while my sister had that dress on. 5) The store showed my future mother in law the exact dress my mom had already ordered for my wedding. Thankfully my mother in law recognized the dress and told them no way. 6) She dictates to you when you can come in to pick your dress up - by the way, you can only do so during work hours on weekdays. Convenient. At some point during her career, it seems Irma has forgotten that she serves the customer and not the other way around. I understand running a tight ship, but on multiple occasions my sister and I, our mother's and mother's in law's and bridal party were all made to bow to Irma's strict rules and suffer her rude personality. Despite the thousands that we spent there, I would rather have spent a few hundred more to deal with another vendor. The small difference in price is not worth the aggravation of dealing with Irma, the lack of respect for customer loyalty and the general rude demeanor she displays.

at Irma's, my grandmother would have had to stand during the entire time I tried on dresses. The store is very understaffed on the weekends and you literally have to flag down a sales person to help you. It's pretty much first-come, first-serve. The woman we worked with, Dorothy, was very patient and kind and we liked her a lot. It looks like all of the employees are scared of Irma, the owner. Irma talks down to her staff in front of the customers, which is uncomfortable and just crappy to witness. I purchased my dress which I loved from Irmas, along with my veil and a sash the on-site tailor was to sew onto my dress around the waist. While my mother lives in South Jersey, I live 3 hours away. Irma has a strict policy when fitting appointments can be scheduled. She only allows fittings on a few weeknights (think it was Mondays or Wednesdays) and Saturday mornings on very rare occasions if Irma herself can be present. Well Irma was on vacation the Saturdays I was available to travel down, so she would not budge on her policy and I had to take off two Wednesdays from my job a month out from my wedding to travel down to Irma's for my fittings. Lesson learned: BUY YOUR DRESS WHERE YOU LIVE. Three things happened during my THREE fittings. 1. I expressed to the tailor that the dress needed to be taken out, I was having trouble breathing around the rib cage. The tailor said the dress needed to look the way it did and she did not want to take it out. Of course I cried because wedding stress is real and Irma had to come over and tell the tailor to take the dress out as I was not breathing correctly. If I'm paying for the dress, the tailor should listen to what I'm asking of her. 2. The tailor did not estimate the weight of my dress accurately. The bustles she put on the dress were way too small for the weight of my dress. My mother and I spent about 25 minutes in the bathroom during my reception as the bustles kept coming undone while I was dancing. We ended up using safety pins to pin the dress up. I just couldn't be bothered with the bustles any longer. The absolute worst was #3. ALWAYS CHECK YOUR DRESS BEFORE TAKING IT HOME FROM THE TAILOR. The tailor sewed on the sash around the waist of the dress with the sash tag showing between the lace of the sash and my gown. A white tag with black lettering. We discovered this the morning of my wedding. I called Irma's, asking if someone could come by my hotel to fix the dress that morning (I was staying in the same town as Irma's location). No one called me back. I ended up using cuticle scissors to cut open my own wedding dress, removed the tag and sewed it back up. Those little "bride's survival kits" are worth it to have on hand. I was appalled that the tailor paid so little attention to her work. My dress was a lace Soterra & Midgley.

nd "the dress" the suits your body and your personality, and you truly get one-on-one service. They have a very large selection, especially considering the size of their store. The best part is that their prices are so affordable, and for excellent quality. You can definitely find something in your price range there. And, if you get your bridesmaid dresses there as well, they will sometimes offer a discount on those. Irma's is fantastic!

a told me it was the perfect gown for me. And she was right! I loved how they were not uptight like other bridal shops and even allowed me to Skype the dress to my sister who was deployed with the Air Force at the time. My mother-in-law was so impressed, she went and bought her gown there too.

s seemed like they were all running around a little frantic. I was a little embarrassed to be honest the lack of attention we received.

y alterations also done at Irma’s and their seamstresses are fantastic! After one fitting, the dress fit like a glove and the bustle they created was beautiful. My grandmother also got her dress here and had a great experience with them and the alterations department. Everyone absolutely loved my dress and I would definitely recommend Irma’s.

ion and reasonable prices. I do not like that you have to pay everything in cash. Also, when I came to pick up my dress, it had not been steamed and the alterations were done very poorly. They apologized and were able to fix it by the next day. If you purchase your dress through them, I would recommend going elsewhere for alterations.

were very reasonable. Their customer service is what brought their rating down. They don't take appointments for trying on dresses, but they do for alterations. While trying on dresses, the staff kept alternating and I wasn't sure who was waiting on me. When my bridal party was trying on dresses, no one helped us. The two times I went for alterations, we were left waiting a long time for the seamstress. I was not pleased with the seamstress' work and I made sure Irma was aware. The week of the wedding, Irma took it upon herself and fixed my dress to the way I wanted it. I was extremely pleased with the final product and very grateful Irma could perfect my dress.

p and down and said "Honey, I have the dress you are going to buy, but I don't want you to be that girl that says she bought the first dress she tried on, so I will put you in two dresses first, and you will buy the third!" My mom and I laughed, thinking this lady is crazy! Well, it turns out, she's brilliant! I did buy the third dress I tried on that night, and it was NOTHING like I would have imagined myself wearing! Not only did I buy my dress there, but my mom got her MOB dress, husbands mom got her MOG dress, my bridesmaids did along with my best friends (getting married in June) mom and her bridesmaid dresses! Irmas prices are reasonable (My dress was a few $100 cheaper than other places) as were the alterations. Every step of the way, our experience at Irma's bridal was amazing!

hich encouraged me to go through her. Although she does all her bookkeeping by hand, she is incredibly organized (the downside is the need for keeping your receipt!). When my mom was looking for a dress, we showed her a picture and she pulled out 2 extremely close dresses, one of which she decided to pick. She keeps a close eye on her seamstresses and approves all of the alterations on the bride before the final "cut" is made. Her seamstress Angela did a superb job with the alterations (only downside was my bustle did not hold during the reception, but I feel like this is a common occurrence . They allow 3 gown fittings and she was very accommodating to me as I was planning my wedding from a distance. I would recommend them to anyone!

rything came in on time and as expected. Making appointments with Maria for my fittings was easy. I only had to have 2 fittings, which was great! The bustle was perfect the night of our wedding and stayed in the entire night. We couldn't have been happier! I'd go to Irma's any day to buy another dress. The price was great too...$300 less than at another local shop.

cording to my body style. I ended up buying the first dress I tried on in her store and she picked it out herself for me!

y had some long wait times with our appointments, alterations, etc. But if you make an appointment on Sunday or go later in the evening during the week - you'll get great one on one service.

at didn't because everyone knows you always have to try something outside the box just in case!) I found the dress of my dreams, and once I did Irma's staff did a fabulous job altering it to fit like a glove (ALWAYS make sure the shop you go to can do alterations well, like at Irmas!) Everyone loved my dress as much as me, and I couldn't have been happier with it. I live an hour from Irma but I still went because I heard how good she was, and I am SO glad I did. I highly recommend Irma's Bridal!

did it. She said she would absolutely do it if I wanted, and it would have been expensive, but she recommended not doing it. She was really great to work with and the seamstresses there are spectacular as well. However, she doesn't have a lot of people working for her. I waited over an hour before I even got into the fitting room for my first fitting. And when I first went to the shop just to look, they limited me to only 5 dresses I could try on because they didn't have enough people working. While you might find your dress here, you will wait a while for it. Also, I paid $150 extra to get my gown in a special length and it came in crooked. She told me she wouldn't charge me to fix it, but still charged me $200 that included the bustle and sewing in cups, which I don't think should have been anywhere near $200. So I felt she still charged me to fix it even though she said she didn't.

re she had to leave us at times and see to other things and people. Irma read me pretty well since she pulled dresses I never thought of trying on and it turned out that one was my "one". then when I had to pick it up on the last day I had to wait for 20 minutes just to get it.

wonderful as well. Thank you Irma!

tero.

hat day because she had other appointments (she only booked an hour per appointment). She also told me to be on time and she herself was late arriving. She told me that if I wanted to try on more dresses I would have to come back. Again, if you are looking for someone to take their time and for you to really enjoy your wedding dress shopping experience, don't go here.

for me. After trying on close to 50 dresses (ugh) at 7 different dress shops, I finally found one. I went back to Irma and ordered my dress from her. She and her staff were helpful and professional throughout my entire experience. Not only did I get my dress from Irma, but so did my mother and my mother-in-law. I would highly recommend Irma's bridal!

lf hour of the reception. I had to carry my train over my shoulder and hand for the rest of the day and it looked like hell. The top didn't fit right so I had to get enhancers to put in the bust portion or else everyone would have been able to see down my dress. Prices of the dresses are fine. Also they will only let you try on so many dresses or else you have to pay.

Irma and showed her the dress that I found and she was able to order it for me at a much better price. She has been in the industry for many years and is able to pull strings with dress makers because she has known them for so long.

it into it! Long story short, they did what I wanted and let the dress out a little. Funny thing is, I must've lost weight before the wedding b/c it was a little loose.

a dry eye in the church on my wedding day - all while keeping me within my price range. Angela did all of my alterations and even made me a bolero jacket to go with my gown from additional material I purchased. Everything came out even better than expected! All of my visits were wonderful and I would recommend Irma's Bridal to anyone getting married. They have a HUGE selection of gowns and Irma is a fashion icon who has been in the business for a very long time. You can say "Yes to the dress" right in Cherry Hill!!

I had to argue with the seamstress because she was not initially listening to what I wanted and they were extremely expensive compared to other local knottie brides I would find out how much they spent. So I would recommend going somewhere else for alterations.

ey were doing.

ught to them, they were able to help me fix them in no time. Excellent job...I would definitely recommend them for your wedding dress!

their dresses their too and they gave us a great deal. The gowns were reasonably prices as well. I would definitely recommend Irma's to any bride.

use it was prom season, which was very disappointing. Planning the wedding is stressful enough wihtout having to wait when you already have an appointment.

es. My dress fit me perfectly! Everyone looked beautiful!

for an appointment - they were courteous and timely as well as open 7 days a week for your convience. Highly reccomended.