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David's Bridal Reviews
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Reviewed On 1/21/2023 by Amanda m
Went with David's because it was the easiest as I had bridesmaids all over. so I used them for my bridesmaids dresses. They were fine to work with, but there seemed to be a lot of confusion with the staff about a lot of things most of the time....
Pretty unorganized (and gave me a scare making me think one of my bridesmaids dresses was a different color when it wasn't). Lots of different styles which was great, as I wanted all 11 of my girls to have different dresses, same color, if possible. Good for price and convince.
Reviewed On 1/17/2023 by Anna P
Refusing to refund my money for cash payment. They took the dress back and keep telling me they will send the money via check. I bought the dress in Oct 2022, it's now Jan. 2023 and no refund. They just keep telling me the check was mailed out....
It was a significant amount of money paid. I don't know what to do. I'm so upset and disappointed by the treatment this company gives by the looks of the other reviews, they are not at all to be trusted and need to be held accountable.
Reviewed On 11/09/2022 by Myriam M
Our bridesmaids dressed looked amazing! Some of them lived in Europe so it was great to be able to use the same brand for them all. The quality, color and fit of them was great - still needed some alterations though.
Reviewed On 11/04/2022 by Alice M
I wish I had read these reviews prior to letting David’s Bridal alter my dress. I firmly believe the positive reviews you see on other sites are done by employees while David’s Bridal pays to have bad reviews taken off. I paid $460 in alterat...
ions. They altered the shoulders so tight that it was cutting into my skin. When I went back a week later and it was still tight they tried to claim I had put on an inch and a half in my measurements in a week. Seriously??? The alteration manager at the Sugar Land location had me in tears after basically saying I was fat in front of a bunch of strangers. This place needs to be closed down so that they can’t verbally abuse anymore women! Avoid this place !!!
Reviewed On 9/23/2022 by Allison H
If you want your wedding dress ruined, by all means, let davids bridal touch it. If you want to feel belittled and unappreciated, go for it. Save your time, money, and sanity and go anywhere else! I was charged more than the price of my dress t...
o have it ruined and made unwearable without hundreds of dollars of repairs from someone I could trust. I was blamed for their poor work and they had the audacity to try to get me to pay for further alterations through them. Then rushed me to sign to take my dress. Working on getting a refund which they keep fighting because THEY MAKE YOU PAY BEFORE THEY RUIN YOUR DRESS! Then they tell your bank that you authorized the payment. What a clever way to cover your tracks David's Bridal. Don't fall for it.
Reviewed On 8/22/2022 by Vanessa H
If you can find a different store, preferably a smaller local store, do it. The "policies" of this store are terrible. They are not willing to work with you in the slightest. Oh, and if you are a heftier girl then you will basically be shunned ...
at the door.
Reviewed On 6/20/2022 by GRAUN M
BEWARE THEIR SHIT POLICIES. DON’T BE A SUCKER. i went into my local branch, tucson arizona, and found a style of bridesmaid dress I wanted. We wanted the tea length version, a rarity in general, which the store only had the long version. I was ...
ASSURED the fit would be the same just shorter. I had my other bridesmaid go to their local stores. San Francisco and New York. They tried on the dress we ordered their sizes in the tea length. The size 0, in stock came in less than a month. That bridesmaid was in town and it fit enough, but was a bit loose on too.
Other two bridesmaids wouldn’t come in until week of wedding, so we kept the dresses when they finally arrived. ( size 8 and 10 which an email said were custom and took nearly 3 months to arrive, only a month before the wedding. )
We only checked the size and color, kept them in their bags. We had to trust they would fit- and we assumed all would be okay with a few safety-pins. Well. We were very wrong.
Three days before the wedding all my girls came in. We took out the dress and FUCKING HELL. one dress had a hole literally burned through the left torso. Only support gave us the run around saying the store can’t help and they are “separate “. We called our store, they let us bring it in and they did cover up the hole, which luckily wasn’t that noticeable. But it was also nearly 2 sizes too big. They wouldn’t fix that at the same time- so I, the bride, the night before my wedding was doing emergency alterations on BOTH dresses as BOTH needed alterations.
I then tried for MONTHS to get a refund for the burned dress and they have the WORST customer service I’ve ever seen. Horrible.
Don’t buy from this company. Jc penny is much better. ANYONE IS BETTER.
Reviewed On 6/08/2022 by Amy G
I came in here looking for my dream wedding dress and I found it! It was the second dress I tried on! On my second visit, I brought my mother's wedding veil to try on with it and it matched perfectly! The employees were very helpful and friendl...
y. My wedding party dresses were from here as well and my maid of honor and my bridesmaids looks stunning in them during my wedding day!
Reviewed On 5/26/2022 by Katie S
I absolutely loved my dress and felt beautiful but there were SO many issues leading up to the big day. When I first ordered my dress about 8 months before the wedding, the one that showed up to my door was the wrong dress. I had to drive 2 hou...
rs back to the salon and explain to them it was the wrong dress and have them take it back and reorder my dress. It showed up quickly (about a month before it was scheduled to) and I took it to a closer salon for alterations. A few later when I returned to try it on after alterations, the back of my dress was entirely ruined and not a single thing was done correctly out of the almost $350 of alterations I paid for. The larger cups I had sewn in to accommodate my bust were in the middle of my chest instead of placed correctly as they had been pinned when I had my fitting. The hem was uneven. And the back had giant bustle points (24 of them) all up and down the skirt in 3 inch ribbon chunks that could be clearly seen through the thin chiffon layer. This was about 5 weeks before my wedding and they told me the sewing of the points had ruined the fabric so they could not be taken off and replaced and instead my dress needed to be reordered. They rush shipped it and it arrived in about 2 weeks and I returned for a fitting. The "finished" product was less that I desired. I wanted one of the added cups moved and the straps shortened slightly for additional support but I had lost all faith in the alterations team and didn't bother asking. They offered me a 10% discount off of a full-priced item. I was disappointed. I spent $1,000 on a dress and $350 on alterations and have no plan of ever returning to use that discount. I highly recommend you do not choose David's Bridal.
Reviewed On 5/18/2022 by Priscilla M
The alterations rep RIPPED my dress!
I was at David's Bridal to order another dress until I took 1 last look around & found a dress. I tried on the dress in store & loved it. The sales rep said that the dress was discontinued so it couldn’t be...
ordered & I would have to take the sample which was in bad shape - rips, beading missing, make up stains, etc. I couldn't bring myself to take the sample in that condition. The next day I still felt uneasy about the sample. My mom called the customer service line she was told there were multiple of that dress in stock in my size/color. I should have taken it as a bad sign that the sales rep LIED telling me that ordering it new wasn't an option.
Our wedding had to be postponed when my fiancé had to leave on military orders & 2 years of covid. I scheduled my alterations appt, for Feb 13. The dress had fit great, zipped up, no issue, no excess room. I needed the dress hemmed, a bustle added, & asked about the way the dress didn't lay flat across my chest. I had my appt & explained what I wanted/needed done. I went in for my pick up Mar 31 the dress had been hemmed, bustle added, & sides taken in. Now the dress wouldn't zip up because it was taken in on the sides (even though it fit perfectly @ my 1st fitting). The alterations dept said they would take it back out & return for another appt. I returned on Apr 14 the dress had been let out on the sides & fit again but I still had the issue it didn't lay flat. This time the alterations dept said they could take in the front where the bust seam was, return for another appt. I returned Apr 28 at which point they had taken the dress in on the sides (again) & it wouldn't zip. Again said they would take the dress out & return for another appt. May 5 I returned the dress had been let out on the sides, back to its original size. After another discussion about what was "wrong" with it not laying flat she told me to take it off and to let her do something else. Return in 2 hours this time she would fix it. I left & returned 2 hours later. I returned it was again taken in on the sides & the dress wouldn't zip. She was trying to zip it & ripped the back. RIPPED. After I took the dress off this time she took the dress to the back again & fixed the boning in the dress to make it lay flat across in front. Now that the dress fit & would lay flat the way it should. Made another appt so that the rip & beading could be fixed. The manager & seamstress assured me the rip could be fixed. I returned 1 week later to pick up my dress. The alterations manager came out to tell me they couldn't find beading that would match the original & that there is nothing they could do about the rip. The beading that they chose didn't match (not the same size/shape/color/material) the beading pattern didn't match the rest of the dress, & the rip still there with beading overtop of it. She told be that this was the best that they could do - I would personally be embarrassed to admit it was my best work. They kept the dress again & said they would work on it some more. May 12 I had another appt & the dress looked the same with no changes to anything that was wrong with the dress. I refused to accept it in that condition. I’ve had the store manager tell me that they tried & that the dress is 3 years old so she doesn't know what I expect it to be since I purchased the dress on sale. The dress was purchased on sale, but in brand new condition when I brought it in for the first appointment.
Reviewed On 12/24/2021 by Esthefany Z
Terrible. Terrible. Terrible.
Do NOT use this company even if they have the colors they have the colors that you want. The workers are a mess. The drop-off and delivery process is a mess.
They called to say my Maid of Honors dress was there,...
then when she arrived they rejected her saying it wasn't there they didn't know what she was talking about and it wouldn't be here until closer to the wedding.
To not sound like a 'Nagging Nelly' all of my other reviews are 5 stars and positive :-)
Reviewed On 11/17/2021 by Ana B
They had dresses in a variety of price ranges and helped me find the perfect one. They also helped us set up a group diamond loyalty for our wedding party. Maria was so helpful and helped us get everything we needed. She made sure that we found...
everything we needed and made sure that we could get everything in time.
Reviewed On 5/10/2021 by Sheri M
What an amazing experience we had. Everyone was so knowledgeable and cheerful! Sara was so easy to work with and helped me find THE perfect dress and at an incredible price! Thank you for making our experience and our day so special.
Reviewed On 4/16/2020 by Megan W
David's Bridal provided quality service with great insite and were very helpful in helping me prepare for my special day!
Reviewed On 1/01/2020 by Haley B
I had an awesome experience here. I lucked into a sample dress which meant I also got an awesome deal. I would recommend this to any budget bride. However, if you're looking to drink mimosas with your girls all morning having a private experien...
ce to find a costly dress, this may not be for you. But for me, it worked so great!
Reviewed On 12/29/2019 by Marie T
Finding my perfect dress was easy. Alteration day they promised me what I wanted. Came back to try the dress on and it was Altered wrong. They had a new dress shipped the very next from Ohio. With in a few days it arrived and was altered the sa...
me day to what I wanted. I didnt have to pay any alteration costs. It just took more travel time and my time to get my perfect dress. Patients pervailed.
Reviewed On 11/14/2019 by Samantha D
They have a great selection of affordable dress options, and in many different sizes. I found lots of dresses that I liked that were in my budget and size, and actually had trouble narrowing it down to pick the perfect one. Their customer servi...
ce was excellent, very helpful and attentive. I did finally choose the one that was perfect for me, and required few alterations because it came in my size. I loved my dress!!
Reviewed On 11/01/2019 by LisaLee M
I purchased my dress in my hometown of WI with my mom and my sisters. I think I consultant's name was Jen and she was super helpful in knowing where the style of dresses I liked were in the store. Thank you!
Reviewed On 1/03/2018 by Shannon H
I was a little skeptical about coming here however Taylor changed all of this! She helped me so much in picking out THE dress and went above and beyond making sure I had what I felt comfortable and beautiful in. She really knew how to sell the ...
dress and I'm in love with it! Only thing I wish is that the bride and bridesmaid appointments could be all put into one.
Reviewed On 9/19/2016 by Ashlei H
Ruined my dress, beat it to hell, didn't do my alterations! Manager is rude and belittles workers and patrons!! Stay away!!
Reviewed On 9/16/2016 by SUSAN J
This was the worst experience anyone could possibly have! My daughter made her appointment online and called a few days before to confirm and was told she could not be helped due to the fact that the sylist she was scheduled with was no longer ...
employed. We complained and were told to come in anyway. We did and please understand it is a 3 hour drive for us. we arrived and were basically ignored and when we were finally helped we were told we had 90 minutes. By the time the first dress was brought to her 45 minutes were eaten up. By the way there were only 2 other brides in the store. Each time the manager walked by she made a nasty comment to the woman helping us. After my daughter tried on 4 dresses our time was up so she picked a dress. At the register again the manager was making comments while we were checking out. Such as if we didn't purchase the cloth garment bag that would be very tacky. She was also being rude to the girl checking us out. We were told the veil and the slip would be ordered and have to be picked up within 1 week. We explained that we lived 3 hours away and could they be held until her scheduled fitting and they said fine. She was then called and told if she did not pick up the veil they would return it and the slip was not in. Again I had to call customer service to get that handled. We then went for the scheduled fitting appointment and had to wait over an hour to be seen, we again were ignored the first 45 minutes we were there. She paid a fortune for the alterations and then went to pick up the dress and the alterations were not done. The dress was not hemmed the additional material she paid for in the cleavage was not done, there are loose strings all over the dress. But unfortunately she had to take it as is. Thank you Davids in Madison Wi. for ruining this experience!!!
Reviewed On 10/02/2015 by Hannah
First off, I loved my dress. Actually it was the first dress I tried on.
However when it comes to the customer service, I was disappointed. The front staff don't communicate well with the alterations team. I called to verify my dress was...
ready for pick up. All they told me was that my dress was already picked up. I'm sorry, but when the bride is calling about her dress, and you tell her it's not there, that it was picked up, you have to be ready to get yelled at. It took this lady over 15 mins to find out that the dress was in the back.
More than likely, I won't be back. Horrible customer service and for what you pay, not really worth it. Thank god for my dress. At least they got that right.
Reviewed On 9/29/2015 by Courtney H
The dress I chose was my third one I tried on. The girls were so helpful and pulled ones in the style I wanted and what they thought would look good on me. I ended up getting everything for my look and the bridesmaid dresses there as well!
Reviewed On 10/21/2014 by Misty J
The service I received was great and the consultant did not complain or act annoyed when my appointment ran long. She listened to what I wanted however she never did ask my price point which I feel should help determine which dresses a consult...
ant pulls. I found the dress that was perfect for me and with the suggested undergarments came to a total of about $1000. They did require I pay in full at the time of purchase. Of course, the week after I bought my dress it went on sale for another $100 dollars off.
Reviewed On 9/30/2014 by Kirsten W
This store forgot my appointment, then had me share my consultant with three other groups, leaving me in dresses for up to 25 minutes at a time. She also didn't pull the dresses that I specifically asked her to pull and I had to ask several tim...
es to get her to do so. We were pretty obviously not pleased. THEN she had the nerve to continue to call and leave me messages begging me to come to the store - even after I picked up one of these calls and told her I was not interested and had already purchased all attire elsewhere! Definitely not good customer service whatsoever!
Reviewed On 8/15/2014 by Teresa D
I had my alterations done here. They were done so well and for a reasonable price. I couldn't have been more happy with the way it turned out!
Reviewed On 8/05/2014 by Amy F
Both times I shopped here, for my wedding dress and then my bridesmaid dresses, I got the same woman helping us and she was rude and did not seem like she wanted to find what WE wanted. Despite her, I found dresses that I loved, so it ended we...
ll but I didn't have a great experience.
Reviewed On 6/22/2014 by Andrea M
When my bridesmaids & I went to look at dresses in January we picked the dresses and they were all measured and sized. Came back to place the order in February and nothing was in the computer. Everyone had to be measured again. When the dresses...
came in we had asked if they could be altered into a modified sweetheart neckline they said yes. When each bridesmaid came in for their alteration appointment they were told I couldn't be found in the computer. Once the dresses were ready to be picked up they had barely been altered into a sweetheart neckline. The dresses were great, the color was amazing but lots of mixes up with the store and average service. No one ever apologized for the inconviences or mix ups.
Reviewed On 5/27/2014 by Kat S
I used the wedding dress services of the Brookfield DB shop. First, this place is a MESS. The lighting is horrible, the chairs are literally falling apart, and the accessories area is disorganized and trashed. About every 3rd accessory I touche...
d was broken or missing beads/ stones. The only shoes they had in my size and color, the box was falling apart so badly that the cashier put a rubberband around it to hold it together and told me, "there, now that doesn't look so ghetto." Word-for-word. Not exactly how I want to feel about my wedding attire shopping experience. I ordered a dress in a size 2 in ivory. I wasn't totally in love with the design, because ALL of their designs are SO out of date in comparison to today's designers' work. It came in, and I'm not kidding you, it was practically ECRU (or beige). It was NOT ivory. I had already bought my veil and shoes and accessories, so I felt stuck. I sat on it for a few weeks, trying to make myself "like" it. I couldn't do it, so I brought it all back in. Thankfully, they offered my the option to exchange it, because I had not had the dress altered. OMG, I would have been screwed if I had had the dress altered: no one told me about ANY kind of exchange policy. I chose a different design and ordered it in WHITE to avoid the whole ivory problem again (I also had to re-do my table linens, flowers, and menswear to match white. What a pain in the butt.) The size 2 I tried on was way too big...they ordered it in a 2 anyway instead of a 0! The alterations helped, but my dress was still too big, especially in the top. You can tell in my pictures. They forgot to order the sash so it wasn't in for my final fitting, where I was hoping to match it to my jewelry. They had to rush order it & I had to come back. I had to make a decision on my jewelry 2 days before my wedding, only to find that some of the pieces I had bought from them were damaged/ missing stones. The poor salesgirls are so overbooked every time I have gone in. The two different ones I had were both very nice, but stretched way too thin. And it's not their fault the placing is disgusting and the accessories are trashed. I'd also add that I could not come up with one single matching accessory set (necklace, earrings, headpiece). They are all mismatched. Do yourself a favor and shop around if you can. David's dresses are not that much cheaper, especially after you add in alterations, and especially when you add your time & frustration. If you want to feel special and "like a bride," this is not the place to go. If you want current designs, this is not the place to go.
Reviewed On 4/22/2014 by Amanda T
I am not a big dress kind of girl and this was an awkward day for me but the staff was very helpful and made the day go excellent!
Reviewed On 4/15/2014 by Mandy B
Everyone at the Mineral Point DB was wonderful! They made me feel very special and cared for when picking out my dress. Alterations were quick and professional!
Reviewed On 1/16/2014 by Kimberly S R
Nice and friendly workers. God at staying in my budget and were very helpful.
Reviewed On 12/10/2013 by Shauna M
I loved my gown and how Davids Bridal was able to accommodate the changes I made to it to make it my own. We also purchased the bridesmaid's dresses from here and they were gorgeous. Great service too!
Reviewed On 11/29/2013 by Saleka M
Reviewed On 11/14/2013 by Amber Z
If you are looking for that special moment don't go there. Customer service was AWFUL. Yes, I did get my dress there but my sister had to dress me. I was limited to 1 hour and the woman who was assigned to me also had another bride as all well...
as bridesmaids to attend to. Dress was affordable but hardly made up for the miserable experience I had there.
Reviewed On 11/02/2013 by a member
I loved my dress I received bought from them, but what they don't tell you is that they share your information with MANY other businesses. After I purchased my dress, I was contacted by so many different companies telling me I had "won" things.
Reviewed On 11/01/2013 by a member
I loved my mermaid dress.
Reviewed On 10/30/2013 by Kira F
I had a great experience with purchasing my dress at David's Bridal. The dresses were in my budget and I was able to find a dress that I loved right away. The seamstress was really good at altering my dress to my liking as well (Went from a zip...
-up back to corset).
Reviewed On 10/29/2013 by Casey T
My sales lady was great, as I am an odd size i did have a little bit of trouble finding a dress that i could try on (huge boobies and very short!) I bought a dress off the rack on the condition that the bust could be let out, which the alterati...
ons manager said was possible. Went back two months later for alterations and suddenly it couldn't be done. They ended up having to put a corset in (which was fine, minus the price tag).
Reviewed On 10/29/2013 by Alicia P
Loved my dress and bridesmaid dresses. Just wish they were more customer service oriented.
Reviewed On 10/27/2013 by Megan K
The girl helping was terrific! She found me the perfect dress for an even more perfect price!
Reviewed On 10/23/2013 by a member
We got my wedding dress, bridesmaids dresses, and Mother of the bride dress from here. They were all lovely and worked out beautifully. We did have some problems finding the bridesmaids dresses we liked in the right size, but a minor color sw...
itch and it was good. My dress was on clearance and so a price I was happy to pay. The staff was very friendly and helpful.
Reviewed On 10/19/2013 by Tiffany T
I had the first appointment time slot on Saturday, which I recommend. It allowed us to have a bit of one-on-one time with the consultant before she had a second bride come in. They always had a dress in my size (10) to try on, and they were ver...
y helpful in having coordinating accessories. However, they were not pushy in trying to get us to purchase accessories. My dress came in within 3 weeks of purchase.
Reviewed On 10/18/2013 by Miranda S
I bought my dress a year before our wedding. The women who helped me was amazing! I tried my dress on a month before an the zipper just came apart! We took the dress in that following Monday to have zipper replaced. Day of my wedding, it cam...
e apart again!! Thankfully my mom had an emergency sewing kit an sewed me in my dress. My mom called that following Monday and found out they never put a new zipper on, only put it back together....we see how well that worked. The manager was nice to deal with though an gave us a refund on my dress. (Not a full, but a nice chunk)
Reviewed On 10/18/2013 by Krista S
I bought my wedding gown from David's Bridal. The service was good. I received so many compliments on my dress!!!
Reviewed On 10/16/2013 by Whitney R
I did buy my dress at David's Bridal since I live in a smaller city and they have the best selection. The place is huge so you're next to several other brides, girls buying prom dresses, etc. Some of the girls were fantastic and some were pre...
tty pushy. Overall, they have a great selection so it is worth the trip.
Reviewed On 10/03/2013 by Matthew B
Reviewed On 9/30/2013 by Jamie P
great photographers! lots of pictures :)
Reviewed On 9/28/2013 by Amanda L
My dress was perfect and beautiful. We also got the bridesmaids dresses from here. They were amazing, though they were actually mother of the bride dresses. I actually want to go back and get one for myself. However we had issues with the sales...
staff not being completely truthful with the prices and had a few confrontations regarding that matter, and the bridesmaids dresses were a little more expensive than I had hoped.
Reviewed On 9/27/2013 by Jess F
My dress was perfect and cheap. The alterations however were very expensive. I should have brought it to a private tailor. But overall mu dresswcas gorgeous
Reviewed On 9/22/2013 by Kelsey B
Fibs my dress but didn't like the service
Reviewed On 9/21/2013 by Donna M
Reviewed On 9/19/2013 by morgan l
Good but the zipper on the vera wang dress wasn't the best.
Reviewed On 9/12/2013 by Chris D
Loved my dress
Reviewed On 9/10/2013 by Annette M
I had so much trouble finding a dress and they really came through for me and worked out payments so i could have my dream dress
Reviewed On 9/02/2013 by Emily C
David's Bridal was extremely helpful and allowed me to pick out the dress of my dreams!
Reviewed On 9/01/2013 by Lindsey P
I ordered my invitations online and I was worried how they would turn out but they turned out perfect!
Reviewed On 8/18/2013 by Meghan M
I would rate my dress five stars because I absolutely loved it and definitely selected the perfect dress to get married in. The prices at David's are great as well. However, I was not always pleased with David's customer service or their altera...
tions. I had a great experience when I was shopping for my dress and when I selected my dress. My consultant was great, friendly, excited and made it seem like she really cared about finding the dress for me. However, after purchasing the dress, there were quite a few things that were frustrating. The store misplaced my veil and insisted that we had picked it up already when we hadn't. It literally took a month of me calling and explaining the situation before someone actually looked through their store and came upon my veil. When I told the woman she was the first person in a month to tell me something other than, "I'll call you back" (and they never do)she told me she didn't say that today because they were really slow in the store, otherwise she would have. I also had an alterations appointment that they had to cancel and we did not connect on the phone so I showed up for an appointment that was canceled. After my first alterations appointment, the corset on my dress was crooked and only one woman working in alterations was willing to get me in and out of the dress until it was fixed. Everyone else wanted to wait to see if it was magically fixed after doing the hem at my next appointment two weeks before the wedding. If you find your dress at David's, I would recommend going with it, because I just loved my dress so much and it was definitely "the dress" for our wedding, but give yourself plenty of time for alterations and be persistent if needed.
Reviewed On 8/07/2013 by Maria M
I loved being able to order free samples of invitations before making the final decision. It was easy to customize online before ordering.
Reviewed On 8/06/2013 by Clarissa E
Where do I start.. I had an awesome experience buying my dress. They have an awesome selection for dresses both bridal and bridesmaid dresses. After that everything went downhill. When my mom, flower girl, and bridesmaids went there to get t...
heir dresses, all separate times, no one helped us. When I went to get alterations(bustle only, month before wedding) I waited in my dress for almost two hours in front of a mirror, no one offered me a chair. When I finally got pinned up, I was told I couldn't get my dress until the day before my wedding. I ended up going with Bridals by Joycee for my alterations. I would not recommend this place at all.
Reviewed On 8/05/2013 by Lisa S
David's bridal is better than any boutique! They give you the right undergarments to wear (corsets & slips) when trying on dresses, so you can get the full effect. They have beautiful, quality dresses, for a fraction of the price! The only thin...
g I was unhappy with was the alterations on my bustle. It was a minor thing though! I LOVED my dress!
Reviewed On 7/31/2013 by Stephanie B
My dress was so beautiful and sold as an "as is" (I still don't know why) but it was amazing and I loved it.
Reviewed On 7/29/2013 by Sarah W
Our initial ceremony was a destination ceremony. My dress fit off the rack, but they pressed the dress and packed it for me to travel. When I picked up the dress, they warned me not to open the garment bag because it was carefully packed for ...
travel. The morning of my wedding I opened the garment bag to find that my cathedral length veil, the most expensive part of my dress, was missing. This was a culturally important part of the dress for my husband's family and we had two girls assigned to carry the veil. This led to a crazy morning for all of us scrambling to find a substitute. David's Bridal had no apologies and acted like they did us a favor refunding the money for the veil. I would recommend avoiding this place at all costs.
Reviewed On 7/28/2013 by Amanda S
I got my wedding dress through David's bridal and I thought it was the most beautiful dress i've ever seen! The people there were nice and helped me out a lot. Overall a great experience.
Reviewed On 7/25/2013 by Jennifer B
Loved my dress, but it didn't fit the best
Reviewed On 7/23/2013 by Lisa P
Staff is fairly knowledgable, great selection.
Reviewed On 7/22/2013 by Alicia H
The bridal gown shopping experience was wonderful, and the alterations were affordable and very good quality.
Reviewed On 7/21/2013 by Liz L
Maybe I've been watching too many Say Yes to the Dress episodes, but my experience here was just average. My consultant was very nice, but didn't really pull any styles she thought would look good on me. I found a great dress that I loved thoug...
h for a good price. However, the alterations manager was very snotty to me so I got my alterations done elsewhere for heaps cheaper.
Reviewed On 7/17/2013 by Jayne S
Couldn't have done the dress shopping expire nice without the help of the wonderful staff
Reviewed On 7/16/2013 by Devon D
The sales associate I worked with seemed too busy for me. She wasn't with me for about half the time I was there. I still found my dress though.
Reviewed On 7/13/2013 by Amy G
Loved my dress...hated my dress shopping experience...I was told by a woman when I called David's to make an appointment that I should schedule during the week to ensure a more personal experience...so I made my appointment for a Wednesday. Whe...
n we got there we we waited over 10 minutes for a consultant to even greet us. When I was taken to a dressing room the lady put me in the under garments and said she would be right back, 20 minutes later she has still not returned and my family had to pull dresses for me...my consultant had 3 other brides that night, my family and friends were getting me in and out of dresses as well as picking them, very poor service! When I had finally picked my dress David's also did my bustle...It had to be redone 4 TIMES! Every time it was too long! No one ever measured me just gathered the train and pinned. Finally when I demanded that they get it right this time or I wanted my money back a actual tailor measured and pinned my dress...2 weeks before my wedding and my dress still was not right. Had it not been for this lady I would have lost it. She sewed my bustle, pressed, and steamed my dress for me in two days.
Reviewed On 7/12/2013 by Yara H
The invitations were beautiful. They even wrote in arabic! I loved everything about it. The cost was reasonable as well.
Reviewed On 7/11/2013 by jennifer s
I made my appointment to find my dress. It was the last appointment of the day. I had to find a dress at that appointment because I was having major shoulder surgery the next morning and didn't know when I would be able to lift my arms up aga...
in. The night before I had gone in to check out the dresses. I found 4 that I liked. When I arrived for my appointment, I found that the consultant was going to be helping both myself and another lady find dresses that day. When I book an appointment I expect to be recognized. The other person was there for 2 hours before I got there and the consultant was just ignoring me. I told her there were only 4 that I wanted to try on, yet she kept bringing me dresses she wanted me to try on and not the ones I had picked out. I was still there after the store closed and I had to get to sleep since I had to be at the hospital at 4am. My father finally put his foot down and told the idiotic consultant to let me try on the dresses I picked out. She finally did and dress #2 was the winner. It would have been much easier if she just let me try on what I asked and I didn't stand around 80% of the time waiting for the consultant who I was invisible to.
Reviewed On 7/10/2013 by Natalie W
Loved shopping at David's Bridal in Hagerstown, MD
Reviewed On 7/10/2013 by Jennifer M
I have no complaints except for that, when I picked up my altered dress, the seamstress made a point to say that there wasn't enough fabric to let it out anymore. In the year since I'd bought the dress I'd gained a few pounds and needed approx...
imately two-three inches added to the seams. I couldn't understand a word the seamstress said except for that there was "no more much fabric" for the dress - it left me feeling awful and that ruined the good experience I had with David's otherwise
Reviewed On 7/09/2013 by Susie C
After going to every wedding dress store in Southeastern Wisconsin, I could not find "the dress." I really did not want to go to David's Bridal, but after doing my dress trial, all my worries about using a big name store disappeared. After tryi...
ng on 5 dresses, I found "the one." My dress was everything I wanted and more. The alterations department was amazing!! Everyone told my how amazing and well fitted my dress was. We also bought my mom's dress and all the bridesmaids dresses at the Brookfield location. The girls at the store are incredibly helpful and not at all pushy. They know what styles work on what body types and make you feel so comfortable during the dress trial process.
Reviewed On 7/09/2013 by Harley A
Even though I was very happy with my wedding dress, my experience at David's Bridal was sub par. The dress I found was perfect for the look I was going and the price was incredibly reasonable. I wanted, however, to feel special on that day and...
I certainly was not made to feel that way. I came into the store multiple times after that and no one seemed to remember me or why I would be there. When I called to make an appointment for alterations I was told "Please make sure you write the date and time down because we are really busy and can't afford for you to forget your appointment." Needless to say I went elsewhere for alterations.
Reviewed On 7/03/2013 by Jen N
I was able to find a dress for a reasonable price and it was gorgeous. I didn't want to spend a lot of money on a dress that I'd wear once, but I wanted something that was beautiful. Mission accomplished.
The problem with going to David's B...
ridal is that the girls helping you are not only helping you, they may be helping two other girls at the same time. It took much more time to try on dresses, because we had to wait for the sales girl to help you put on and take off dresses. They also only brought out a few at a time and it would take a LONG time for them to return with the new dresses.
There was also a lot of turnover in the store. The girl that did my alterations was going to bustle my dress in a really unflattering way, so I had to show her the appropriate way to bustle the type of dress I had. In the end, everything went well and looked beautiful.
I also ordered the bridesmaids dresses and the mother of the bride dress from David's Bridal. My mom's alterations were messed up, as well. My bridesmaids live all over the country, but all of them were pretty close to one of the stores. They all received a discount on their dresses because I had ordered mine there, too. Very nice!
Reviewed On 7/02/2013 by Audrey M
Dress was beautiful but I am glad I found some one else to do the alterations. They are very expensive.
Reviewed On 7/02/2013 by Emma T
I bought my bridesmaids dress for a friend's wedding through them. wonderful service.
Reviewed On 7/01/2013 by Elizabeth F
To be honest, I was really surprised about the quality of the dress that I found at David's. I think it really varies. I tried on some dresses that were pretty poorly made, but others were very well made. I found a really beautiful dress that w...
as even on sale. I got a great deal on my bridal gown. I didn't really like any of the bridesmaids dresses, however. I was a bit disappointed that I had made an appointment and then ended up sharing my consultant with another bride. It was kind of awkward watching another bride try on dresses next to me while I waited for the woman to come back with dresses for both of us. I would have understood more if I had not made an appointment, but I had made one weeks before.
I was really happy with my gown, but not really with the shop itself.
Reviewed On 6/27/2013 by Jennie D
My bridesmaids found dresses they liked at David's Bridal and the price was right. They were all disappointed when they're dresses were delivered wrinkled in boxes. The quality of the dresses was disappointing.
Reviewed On 6/26/2013 by Stacy H
Stacy was my Wedding Dress Coordinator! She actually picked a dress that I did not think I would like and when I tried it on I cried!! It was it!! PERFECT!! The staff were all wonderful!! Alterations.. well thats a different story. I had to go ...
back multiple times because they messed up the dress on the first alteration. The steamstress pulled a string which unraveled the side, they were all so busy I did not feel they had there focus on my dress. They did fix it free of charge. I would take my dress somewhere else next time...
Reviewed On 6/24/2013 by Terran T
Dress was beautiful
Reviewed On 6/16/2013 by Yvonne S
I purchased our wedding invitations online and they turned out great and were really affordable.
Reviewed On 6/13/2013 by Megan K
I went to this davids with my 2 sister in law's looking for bridesmaid dresses. Had an appointment, yet was never helped. I found the dresses myself, and did all of the work myself. The shop manager came over and apologized, yet never helped...
us. Skip to 2/3 weeks before the wedding. The same girls brought their dresses in to get steamed, were met with a LOT of attitude at the front desk, and before walking out I heard the woman say "oh great more dresses to steam" THIS IS YOUR JOB! picked the dresses up a week later, and they WERE NOT STEAMED. Skip to the Thursday before the wedding, I went in there to complain, the woman said that they were steamed but she would do it again if we insisted... with all the attitude... WORST EXPERIENCE EVER, I have told everyone to NOT go here
Reviewed On 6/06/2013 by Jen S
Customer service was great, my dress was absolutely stunning. Couldn't have been happier!
Reviewed On 5/26/2013 by Kris K
I loved my bridal gown! It was really gorgeous! The woman who helped me pick it out was very helpful and picked out exactly what I was looking for. The alteration staff is fantastic!!!!! So helpful, so knowledgable, and many years of experience...
Our experience when picking out my Matron of Honors dress was not the same as picking out my wedding gown. We went on a busy Saturday afternoon and, even though the same woman who helped me pick out my gown was the person helping us this day too, the experience was night and day. She was not as attentive and never picked a dress my matron of honor wanted. Although we did pick a dress that day, when my matron of honor came in for alterations the woman doing the alterations said this is not he dress for you. She got someone from the sales staff, told her what the matron of honor wanted, and, believe it or not, brought the exact dress she had been looking for all along! Even though originally she was told there was no dress like this, the alterations person said she would have never been shown this dress as it was on the clearance rack.
Because my Matron of Honor and I are over 45, I don't think David's Bridal caters to bride's, bride's maid or even older Mother's of the bride (my Mother is 88 years young and she was unable to find anything!) above 35 or to bride's who are getting married for the second or third time who, more than likely, may be older.
Reviewed On 5/23/2013 by Lindsay G
For the Brookfield location - I give David's high marks for selection in both bridal and bridesmaid dresses (though we were looking for the new meadow color so our bridesmaid selection was limited) and in the knowledgeable tailoring staff.
was worried I wouldn't find a dress, but my mom saw the gown I eventually purchased for my wedding dress. It was gorgeous! My mom cried (that's how I knew it was right) An ivory satin under an off-white lace with small crystals dotting it. I received more compliments on that dress than on anything else in the wedding.
The ladies that tailored it had to hand stich the bottom because of the soft lace. They put a double bustle on it that really exemplified how gorgeous the dress really is and added numbered straps to make the bustling job easier on my brides maids.
We also tried on a number of different bridesmaids dresses and finally settled on a short, single shoulder dress that looked good on our variety of body types. We were slightly limited in styles because the color was brand new and only offered in the limited styles, but it was much easier to find a dress for them there than any of the other places I had visited.
The staff was friendly, but I made the mistake of coming in on a Saturday which I the busiest day of the week there. People were walking through our conversations, it was a regimented time frame, and when I did find my dress and 'made my wish' on the bell, it felt so underwhelming.
If I were to do it again, I'd set the appointment up for a Wednesday at 7pm. That was my time for my dress fitting and I had the whole place to myself practically.
The prices on veils were a little rough too; if you can find a deal at one of the smaller places or at a Vera's warehouse, etc - I recommend you take advantage of it.
Reviewed On 5/21/2013 by Darcy D
It feels like a factory... everything is made in China and it's not like there are reputable designers, so I don't know what you're paying for?? It's expensive despite this.
Reviewed On 5/21/2013 by Keli H
I hadn't planned on buying my dress from David's Bridal, but was just so excited to try some on after we got engaged that I made an appointment. It was a really busy day and there was not much room for my mom and bridesmaid to sit near my dress...
ing room, but I ended up finding the perfect dress and it was a great price. After I purchased my dress, I got an influx of calls saying I had won prize packages, make-overs or special offers. Each person said they had gotten my information from David's Bridal. I was not happy that they sold my information without my consent, but there wasn't a lot I could do about it. I also had my alterations done through David's Bridal and was very pleased with the outcome. The seamstress listened to what I wanted and had some great ideas. It was helpful when it came to shopping for bridesmaid dresses that I had gotten my dress at David's Bridal. My bridesmaids each got a discout on their dresses which helped keep the cost down and they had a great selection in our wedding color.
Reviewed On 5/13/2013 by Brittany T
We shopped for my dress on a Tuesday to avoid all the major rush and so we could get a little more privacy. It was a great idea! I highly suggest that! There were only a few minor alterations once my dress came in, which were a bit on the price...
y side but all in all it was a great place!
Reviewed On 5/08/2013 by Terri C
The staff were courteous and treated everyone the same - wonderfully. I am a plus sized bride and not once did anyone at this store make me feel insecure. Thank you!
Reviewed On 4/24/2013 by Cursty B
I had an amazing time choosing my dress! My consultant did such a great job and knew exactly what she was doing!
Reviewed On 4/21/2013 by Erica R
I worked at a small home town shop that did bridal. I had every intention of buying from them but wanted to "spy" on other local stores. Ended up in trouble because I am not a fan of David's, they are the "Walmart of bridal store" to me, but I ...
found the dress there and nothing compared so I had to go with it. The service was fine they were very nice and not pushy to me. But every time I went in they never knew who I was. Which was something I looked forward to like we did at the bridal store I worked at. I think they should take the time to know there customers, they are spending lots of money there and would like to feel special getting ready for their big day. Also 3 weeks to my wedding they called to see if I needed anything else and wanted to look at wedding dresses...I ordered and took my dress over 6 months ago...big turn off for me! That is just bad business!!!! But my dress looked gorgeous on me and I guess that is what matters, right??
Reviewed On 4/19/2013 by Sami L
Ok experience, consultant was very busy to give our group individual help, We found the dresses and sashes combinations on our own
Reviewed On 4/10/2013 by Clarissa Y
I actually ended up buying two dresses from this store because I lost a lot of weight (4” decrease in my waist size) and had to get a second dress. It was the same dress, just a different size, so I based the cost on price of one dress and alt...
The staff here was very helpful. I already knew the dress I wanted when I arrived, and was able to try it on and buy it. The first dress I bought over a year before the wedding, in a size smaller than I could fit, and after inquiring about alterations I figured I could go somewhere else for cheaper. Then it came to 4 months before the wedding and I went to a local alterations store. While the alterations were being done I ended up losing weight to the point that I couldnt lose any more if I was going to fit in the dress. I thought on this and decided that I was happy with my new, healthier lifestyle, and that I didnt want to halt progress. I was unhappy with the work done at the local alterations store, and so my very understanding, now husband, told me that if I was unhappy I should go back to David’s and see what I could do to get the dress taken in so I could lose more weight, and as a last case scenario, buy a new, smaller dress.
It turns out, David’s WILL NOT do alterations on a dress that has been altered elsewhere. No matter if it is a different part of the dress, due to the possibility that the integrity of the dress may have been compromised and they don't want to be blamed for stuff other stores have caused. So the end result was to buy a second dress. I luckily fit perfectly into one of their sizes, and my original dress style was now on discount, off the rack, and they had the exact size I needed. I only needed to get the dress bustled, which I did at David’s this time.
My bustle was done by Milla, who was excellent. She was very easy to work with and in the end I had 15 different pull ups for the bustle and it looked exactly how I wanted. I am so happy with my decision on the new dress, and I really highly recommend Milla.
I had so much fun at my wedding in the dress that I fell in love with and with a bustle that worked perfectly with me. We did have a problem right when I was putting the dress on- some of the stitching to keep the zipper in broke, and my mom had to do emergency dress surgery so that I didnt have a hole in the back of my dress, which is why I gave the 4 star rating.
I also had my wedding shoes dyed to match my bridesmaids dresses. An extra $5 to dye, and they do not spray after dying with a water resistant coating. They did not warn me, but luckily I asked. Their response was- they should be fine in rain, just don’t step in puddles. The shoes were not the most comfortable, but I really wanted the color to match so I sucked it up for the night.
Reviewed On 4/09/2013 by Cristina P
They had patience and everything i wanted
Reviewed On 4/06/2013 by Clarissa O
We found My dress, my bridesmaid dresses, my mom's dress, My MIL's dress, My shoes, lingerie, and head piece. My dress cost only $400 dollars and it looked great. They really worked with me. I went during their semi-annual sale. They had all so...
rts of coupons for us for other vendors. Everything was inexpensive. My only peeve was the sales people didn't communicate well. I told one y budget and then she apparently didn't tell the other, because she didn't know until halfway though. Apparently I had been trying on dresses twice my Budget!
Reviewed On 3/27/2013 by Katie V
When i first went i felt pushed to buy a dress that day, even though i was only there to look at Bridesmaids colors. I did find the perfect dress, but got talked into getting the credit card. I ended up paying twice as much for the dress. No...