Our daughter got married October 18, 2014, and her reception was at the Crystal Gardens Navy Pier in Chicago! Anyone with a daughter who has a "vision" of the perfect wedding should definitely consider Crystal Gardens for the venue! From your...
first inquiry with a coordinator to picking up your decorations after the wedding, they will give you what they promise WITHOUT EXCEPTION! The venue is unlike any other "cookie cutter" banquet hall, our guests used adjectives such as enchanting, magical, flawless, perfect and seamless! The atrium itself, with its' palm trees, white lighting, jumping waters and natural stone flooring is phenomenal! But an amazing venue does not a success story make!
The staff works together like a finely tuned machine! Everyone from your coordinator, to the servers, kitchen staff, waiters, bartenders, coat check, security right down to the washroom attendants work seamlessly as a unit to ensure that your event runs smoothly from start to finish! Kaylan Ramella was our coordinator! New to the Gardens and replacing Sharon, our original contact, we were a little concerned how she would fill the large shoes of her predecessor! Well, she impressed the heck out of us!!! Her communication with our daughter, even about the smallest of details, was quick, efficient and pleasant! The night of the wedding, she and her staff had all in place to even the tiniest detail, so that we were able to just walk in and enjoy! She was in constant contact with either myself or the bride further ensuring that things were going smoothly all through the night! The set-up of the ceremony and breakdown of same went unnoticed even to our guests. I cannot say enough about how invaluable her input, suggestions, expertise and overall genuine kindness added to the amazing outcome of the reception!
The food.....Fernando, the catering manager, who introduced himself to us at the tasting, takes so much pride in what he does, it was no surprise that the food, from the first appetizer to the very last pastry cornet, was delicious and served with impeccable style just as we had seen at the tasting!
If you are looking for a venue for a wedding or any other event, the Crystal Gardens at Navy Pier will give you EXACTLY what they promise, without exception!