Ana's Bridal Boutique

bridesmaids and not all of them live instate. They were able to help each girl order their gown so everything would come in on time and in the same color just as I wanted. I am totally in love with my wedding gown, a style I would never picture myself pulling off but I feel and look beautiful. Thank you Ana and girls for everything see you ladies soon!!! Best Boutique around.

l come into different colors so they aren't limited. They truly are amazing to work with. You can tell they care about every completed piece that leaves the store. Thank you Ana's for making my wedding day something even more special.I wouldn't go anywhere else!!!

dies!!

such an amazing price. Ana's is definitely worth the drive. They have such a huge selection of wedding gowns and bridesmaids that there is no way you cant just not like anything. Thank you Ana's for everything you were all truly perfect to work with. Thanks again. They have my vote.

n amazing experience here. I was able to order my wedding gown in time for my wedding without any stress or uneasiness. Everyone here is so down to earth and ready to work with anyone who steps foot through that door. I will forever highly pass Ana's Bridal Boutique's name to anyone and everyone for making me feel 100% better about myself on my big day. I cant wait to see you all soon. Thank you for all you hard work and dedication!!!

) but she encouraged me just to give it a try. And when I did I fell in love with it and didn't want to take it off. I can't thank you girls enough for all the hard work you put into my wedding day. Thank you so much, I would highly recommend this place to anyone looking for all attire of their wedding party. Thank You

rs. I have recently found my absolute dream gown here, and I couldn't be more happier on the way my appointment went about with Ana. She hands down is one of the most greatest individuals you will ever meet throughout your life. She treats you like her own. Thank you Ana and keep up your hard work throughout the years. I look forward to seeing you all soon. Thanks again.

n the beginning of October. I cant wait til it comes in!!! Thank you Ana for being so caring and helpful. You are truly a great person. I highly recommend this boutique to anyone, they have a great selection.

ve and extremely helpful to me. She helped me find the dress of my dreams! Your scheduled time is YOUR time, which means the focus is just on you which I loved. The place itself is very clean and overall a nice atmosphere. The owner, Ana, was always very pleasant and is there very often which was also nice. I highly recommend this boutique for all of your bridal needs!!

they were very attentive to what I needed done and also took time to sew a piece of my mother in laws dress into mine. My bridesmaids also got their dresses from Ana's and they were beautiful. They didn't have the particular style in stock so they ordered samples for my girls to be able to try on. Thank you to all who helped me make my wedding day perfect!

Bride NOW!! She prepared for our arrival , understood my goals and my budget and made recommendations. She gave me honest feedback on what worked well and what didn't and made me. I felt so comfortable the entire time. I went to other bridal boutiques after for the experience my girls wanted me to have. I left and not only will i be returning to purchase my gown from her, but also found myself setting the bar high for the other boutiques. Based on my experience with her all Brides, Mothers, Bridesmaids should go here. Thank you!

d try on about 5 dresses that were all gorgeous before trying on "THE ONE"! And I just knew it, as soon as I stepped into the dress. Cheyenne knew it too! I was so glad I could have her help me out that day, of course I came back with my maids to say yes to their dress too!

her bridal stores! She is the Best!! Thank you Ana !

seamstress who did a spectacular job on all the alterations for all my girls and myself. The cost was great for everyone. I wouldnt trust anywhere else. Ana is very lovely and Will help you find your dream dress. Anas by far is an amazing boutique that I highly recomend visiting even for a special occasion gown. I love Anas, you Will too. Thank you Anas

ight on time as they stated from the beginning. I also had all my bridesmaids and myself go through Anas for alterations as well. Alcinda was the woman who had done all my alterations. She did an unbeleivable job on all my girls gowns. I am etremely pleased and would recommend them in a heart beat. Thank you Ana's for making my time there so special.

te with Maggie Sottero to make this dream come true! Our consultant Cheyenne was so helpful and offered such great advice and suggestions to personalizing dresses. I was being stubborn with trying on one specific line, and she comfortably suggested for me to try on a dress within the same designer but a different line...because she was being such an intent listener about what I was saying to critique previous try-ons the dress she pulled ended up being the ONE! I will never forget my experience with Ana's Bridal in East Providence, and I am so excited to go back to have them help my bridal party and for my alterations!

e. Ana took one look at me and started to pull gowns after just 2 gowns. I fell in LOVE, but she made it a must to try some more on just to make sure. I put #2 back on and for sure the water works begun. Prices there are reasonable and I uphold my budget and they work around me. Ana's Bridal gave me a Experience of a Lifetime. I didn't need champagne or false expectations all I needed was someone to listen to me and see me as a Bride not a number. Ana's Bridal Boutique saw me for me so! THANK YOU ANA & GIRLS FROM THE BOTTOM OF MY HEART XO

esmaids looked amazing. My mother breathtaking my father was at awe. Alterations took a couple trips but I'd travel as many as I needed to. The fit on my Wedding Gown was GREAT! So comfortable, and Ana herself made it one of a kind for me. Love Love Ana's

and were greeted by a young lady who immediately wanted to know if we had an appointment. When we said “no,” we were told there would be no looking at anything without an appointment and there was no one else to ask. And there was absolutely no one else in the store. We had come from out of town and had hoped to at least see some dresses. We weren’t even going to take up their precious time to try anything on. But no, they couldn’t handle that request. Since customer service is apparently too much for them to handle, I would urge you to go elsewhere.

pm I entered Ana's, signed in with all my contact info, saw a sign saying "wait for assistance". No human appeared so I walked around a small lobby area and looked at gowns on racks. I would have tried on 6 gowns for sure. 15 minutes later, after I called "is anyone here?", no one replied. Weird feeling there. On my way out, I crossed off my info on sign in sheet. As I opened the door to leave I heard a voice from a speaker saying "hello???" Are you kidding me? Was I on camera and someone decided to ignore me until I was leaving? Go to Alexandra's Fall River MA all the way!

actually came across their booth at a local bridal expo first. They were set up and had gowns for brides-to-be to try on & purchase. Being that I was so far in advance of my wedding, I hadn’t gone to the expo with any intention of trying wedding dresses on, but since it was early on in the day, they weren’t too busy yet and I figured “what the heck?.” Ana and her staff (mostly Patricia) spent about an hour with my mom and I, just letting me try on dress after dress. There were no complaints from anyone that I wasn’t making any decisions…they just continued to let me look. I never once felt rushed our pressured. Ana eventually asked me what I was looking for in a dress, and I told her three things that would be ideal. But also said I was flexible, and if she thought something might suit me better, I would be willing to try. She brought me a dress that was lovely, but just not “the one.” Then Ana looked at me and exclaimed “I’ve got it!” and then brought me another dress. As she handed it to me, she said “this is going to be your dress.” I thought to myself, “yeah…ok” but Ana was totally right. She nailed it! The dress was perfect and so was the price. I didn’t have my boutique experience, but I wouldn’t change how special and different my “say yes to the dress” moment was. I had such a great experience with Ana and Patricia that I ordered my bridesmaid dresses through Ana’s, and my mom ended up ordering her dress from them, as well. All orders were correct and dresses arrived in a timely manner. Other reviews may indicate issues of timeliness with regards to orders, but if you do it well in advance and don’t wait until the last minute, there is no problem. That’s common sense. Ana’s stored my dress (free of charge) until my May 2017 wedding, and Ana completed the alterations, as well. I know some other reviews have complained about the price of alterations and how they need to be paid in cash, but I felt that the cost was fair. If you ask, Ana will also give you an estimate of what to expect for alterations ahead of time. The cash payment part is very clearly stated in their contract, as well. My mom was so pleased with her experience that she decided to keep her dress stored at Ana’s and have her do the alterations, as well. Being that my mom lives almost 4 hours away, she could only really travel up to RI on the weekends, and Ana accommodated my mom’s schedule (alterations appts are typically only on Mondays & Tuesdays). Ana didn’t have to do that, but she always went above and beyond to work with our schedules, and it was greatly appreciated. Ana’s alteration work was impeccable, and I had full confidence in her suggestions. I had no problem letting her do what she does best…wedding dresses. I really can’t wrap my head around the negative reviews surrounding Ana’s…I just don’t get it. Ana and Patricia were nothing but wonderful throughout the whole process, and every time my mom and I were in the boutique, they both made a point to come say hello and chat with us. I have nothing but positive things to say about my whole experience with Ana’s, and I recommend them wholeheartedly. Thank you, Ana, for being part of my special day and for making my wedding dress experience a truly special one.

had envisioned for my day. The fittings were quick and easy she got right in with me did what she needed to. The dresses were amazing and everything came out perfect! Highly recommend going here to find your perfect dress!

nd Ana's Bridal to any Bride! BEST DECISION I HAVE EVER MADE!!!

ollection with a lot of variety with great price points. If you want good customer service and a trustworthy place for your wedding gown shop at Ana's bridal boutique, you will be very pleased and amazed with the staff and Ana herself.

ittle more than I wanted to spend, but the fit was so good I could not pass it up. My bridesmaids also got their dresses here and they loved them as well!

this place has been able to stay open. This was a very unprofessional environment. The dress alternations were also embarrassing. One bridesmaids dress didn't fit at all (and she paid a lot to have it altered by Ana). It was so bad that I was pinning and sewing her dress on the day of the wedding. Also, two of the girls clasps broke off just from simply bending over right before the wedding. I couldn't believe it. Do yourself a favor and AVOID this place. Weddings are stressful enough.

or my wedding dress along with ordering and altering the bridesmaid dresses. Ana's work is hard to come by, she does a great job and I would recommend her any bride-to-be.

fall in love with the dress and it was a retired dress which meant we had to buy THAT one. Okay, I asked Ana how much it would cost to alter and her response was "Not that much". We purchased the dress and everyone was happy. My daughter's weight did NOT fluctuate more than 5 pounds between trying the dress on and alterations. She had the dress bustled ( Ana knew what the dress looked like when she sold her the dress. It had to be taken in slightly, again Ana knew this would be necessary). My daughter added a sewn in bra which many brides do and isn't a big deal. Sooooooo, imagine our surprise when we picked up the dress and were told the alterations would be $500.00 payable in CASH !!!! We also had to pay to have the dress steamed and buy a bag - REALLY ??????? at least throw that in, if the alterations are so high !!! OK, so we paid the ransom on the dress and we will NEVER be back again!!!! FYI wedding was in May 2016

iner to go here for my bridal gown! I believe Ana is very knowledgeable and she is a great seamstress. My dress ended up fitting perfectly and was more than I could have imagined. However, getting there was a bit of a struggle! I won't go into the details of each instance, but basically, you have to pay very close attention to any charges that they write down. Often they make errors or do not honor discounts or specials that were previously promised or agreed upon. I choose to give them the benefit of the doubt on this and attribute it to them just being busy, and not trying to purposefully take you, but they should really try to pay more attention to these details. The biggest issue that I had with Ana’s happened the day before my wedding. I planned to wear my godmother’s headpiece, but it needed to be reworked into something more modern and complimentary to my dress. I brought the headpiece to my first fitting and discussed with Ana what she could do with it, and was happy with the plan. The next time I went in, she had started working on it, but it wasn’t complete, and every time I went after that, nothing more was done with the headpiece, even at my final fitting when I had wanted to try on the dress with all of my accessories. She promised it would be done by Friday (the day before the wedding) and I would pick it up with my dress that day. I was told my dress would be steamed and ready to be picked up any time after noon on Friday, so I told them I would be there at 2:00, along with two of my bridesmaids who also needed their dresses steamed. We arrive at 2:00 and none of dresses had been steamed! We waited for over an hour while they steamed the three dresses, when I had to be at my rehearsal at 4:00! We had to book it to the venue for the rehearsal and barely made it on time. In all the rush, I didn’t even think to ask about the headpiece, and didn’t notice until I hung my dress up that night that the headpiece was nowhere to be found. My mom went to Ana’s as soon as they opened the next morning (the wedding day) and Ana couldn’t find the headpiece. After about a half hour of searching, she finally found it, but it had not been touched since my final fitting and was unfinished. My mom had no choice but to take it and we worked with my hairdresser make it look finished and to incorporate it as best we could. It turned out ok enough to wear, but was not what I had imagined or what Ana and I had discussed. I think Ana’s could be great, but it’s my suspicion that they are taking on more business than they can handle, and the quality of the service they can offer is suffering as a result. I hope they can improve in this area because they could be such a great bridal salon.

siting Ana's and finding an even more gorgeous dress. They spent an incredible amount of time ensuring that the dress alterations were perfect and the dress fit me beautifully the day of the wedding. The seamstresses are perfectionists and are committed to ensuring that each bride feels as special on their wedding day as they should.

ing. When that month came and went I never heard from them. I had to make the call myself and check in every month for the next 3 months. At this point my wedding was almost a month away and every time I called someone told me a different time that they would be in. Certainly makes a bride to be nervous and worried. I did not like the fact I couldn't trust them with the bridesmaid dress order considering no one really knew where or when they would arrive. Just keep that in mind for if you shop there, be sure to give yourself PLENTY of time.

me find the type of dress I was looking for, and I loved that they didn't push me to buy the most expensive one. On my second appointment I decided for a light, amazing dress from Maggie Sottero and order it on size 8. But when I arrived home I decided I wanted size 6, otherwise would be too large for me. I called them and they changed the order immediately. After 3-4 weeks they received my dress in size 6. I wanted the dress to fit tight to my body and to open it more in the back. After the second appointment my dress was customized for my body shape and looked marvelous. All the alterations were done professionally and the dress looks like no alterations were done. It's like it came like that from the factory. They suggested a gorgeous aplique and sash belt that definitely made my dress unique. Everyone at Ana's Bridal were very attentive and kind. I would definitely come back to this place, and I recommend it 100%.

imes i even left messages with an associate and still no one called me back. After calling and not getting calls back about not getting all of my bridesmaids dresses in 1 week before my wedding, I wrote a review on google only to get a call from the owner Ana herself scolding me for writing a bad review. This place needs to get there act together! I have never dealt with a more unprofessional establishment. I had so much un-needed stress for the months and even week leading up to my wedding. I am horrified by this place and would advise brides to stay away. With everything going on before your wedding this is the last thing you need!

mething I LOVED. Ana's Bridal has a wide selection and they make sure to select dresses that you would like. They don't let you look through the dresses, so I would be open to trying many different styles on. My maid of honor spotted the dress I chose on the rack. Try on anything and everything that will be perfect for your body type. Ana and her daughter made my dress into exactly what I envisioned! I had quite a bit of work done to the back of my dress. After many alterations, they were able to make my dress fit PERFECTLY and made the back EXACTLY what I wanted. Ana and her daughter are such talented seamstresses and they make sure to make your dress wear you!

esses took so long to come in (because they lost our order) that we barely had time to get them altered (ELSEWHERE!). One dress still is not in, and the wedding is next week. They have been rude to everyone, including the bride. Not to mention the owner herself has been so disrespectful to the bride. I will never give Ana's my business again. I cannot believe they actually conduct their business this way. Shame on Ana's for ruining this experience for a bride & her bridal party.

found my dream dress too! Ana is wonderful to work with and showed not only her professionalism, but her sharp eye for helping find the right dress out of their various options. I'm excited to continue preparations for the big day with Ana's Bridal Boutique & Tuxedo!

s was out of my budget, but she managed to find a similar dress by the same designer within my budget. The staff was super friendly and made the appointment all about me. If you're looking for that TLC Say Yes to the Dress experience, I suggest Ana's Bridal. They also offer free storage for the dress and discounts on your bridesmaids dresses! I was completely satisfied with my experience and can't wait to go back for my fittings!

Ana knows what she is doing and very accurate with alterations. Staff on site is alright. One thing to note is that rest of balances are due in cash and within 30 days of ordering, they did not do good job of letting myself (bride) know the "within30days" piece. Very busy during prom season, but overall good experience and good prices

p daughter just had her wedding a little over a week ago. She used Ana's for her dress, her bridesmaids dresses and I also purchased my dress from them (right off the rack 2 weeks before the wedding cause I'm a slacker) They honestly were amazing. The bride couldn't do any alterations until the week of due to living halfway across the country and they made sure the dress fit like a glove. They made numerous alterations to my dress that you would have never known that it wasn't apart of the dress to begin with. Also there were no additional alteration fees. So when you order the size 6 dress for your hips and your torso is a 4 you don't get raped with fees. The only time you will be charged is if you are adding something. (Cups, stones, corset back) and I did all and have to admit the cost wasn't astronomical. I've heard people complain about lengthy alteration appointments but they took the time they needed to ensure it was done properly and also had walk-ins which could end up in a sale for them so I can't blame them for giving them service. I've also heard about complaints of brides dresses not coming in within a certain amount of time. Unfortunately they have no control of when a company will send them a dress. And I know they will give you fair warning if they are not comfortable with the amount of time and if you choose to still order you shouldn't hold them accountable for that. I also thought they were all very friendly and listened to all of our concerns. Happy shopping!

et you out of their quick. The owner and staff here were the complete opposite, very helpful and professional and took the time to help me make the perfect selections. I'm very picky and they worked to help me find the perfect dress and accessories. Stacy M

I must say from the owner to all of the staff and the selection of dresses/tuxedos amazed me. I will be recommending everyone I come in contact with who is getting married or needs a prom dress/tuxedo. I got my bride dress, tuxedos and maid of honor's dress all at Ana's Bridal. I wish I had a bigger bridal party to give her the business as she truly deserves it. Thank you to Ana's Bridal Boutique & Tuxedo for the wonderful experience and for being so kind and accommodating!!! Sincerely, Ashley S.

We went back to select a bridesmaid dress and found something without too much trouble. We triple checked that the dress came in the color and fabric type we wanted and they said yes. I called to place the order, they said it didn't. So we went back and picked a different dress, which we ended up liking better anyway. When they measured my maid of honor, they ordered a dress that seemed way too big and we were nervous. Apparently, in the bridal industry run small but they should have explained that small fact... Skip ahead to a month before the wedding, they won't even consider alterations before that. I went in to get my bustle done and have some minor alterations done (take in bust & add a bra). They didn't explain any of my options to me beyond "under or over". I chose to go with a French (under) bustle, but even that has options. They pinned the dress and cut the sides and told me to come back in two weeks. Two weeks later, my bustle looked dreadful. They used hooks and eyes to make the bustle, but it just went straight across, not nice and flow-y like I had pictured it would. AND they added buttons to my gown, which let me emphasize had NO EMBELLISHMENT on the skirt. When I asked them to remove the buttons they said that it was to hide the stitches for the hooks and make them easier to find, but obliged. I also asked them to change the bustle shape, which they also did and told both myself and my MIL that all that would be done was move the center eye up and place two hooks on it. I left scheduling one last fitting and told them I would be taking my gown after the next fitting and would need it steamed and ready to go because I live and work far away from the shop. Five days before the wedding I go back for the final fitting and they haven't finished the alterations we made two weeks previous. A half hour later, my dress is ready and I try it on. It looks good, except they left one button on the skirt. I pointed it out and they removed it. They also claimed to not know I was taking the dress that day so I had to stay another extra half hour while it was steamed and fixed. Day of the wedding comes and we go to bustle my gown, and we CANNOT for the life of us figure out how to bustle the gown. After over an hour (AN HOUR) we still can't get it right. I insisted that two hooks should be on the center eye, but it's not working right. Finally, we get it set up as best we can and head out to the reception. When We get home from the honeymoon, I am bound and determined to figure out why the dress wouldn't bustle correctly. Come to find out, they made all 7 hookups match one-for-one, and not two in the center as they explained when the bustle was changed. And remember that pesky button that was left on? When they "fixed" that last minute, they sewed the hook on IN THE WRONG PLACE!!! so there was no possible way of having the bustle hang correctly. We called the shop to explain the situation and she accused me of sewing the hook on in the wrong spot because it "must have fallen off and she put it back on. We wouldn't have done that". then hung up on us. Moral of the story: Go somewhere else and be treated well during your wedding experience. You deserve it.

out our own gowns, but when we went, the staff picked out the gowns...which we found after several try-ons wasn't working and they seemed perturbed when we made suggestions to other gowns. The store and dressing/show rooms themselves feel dingy. I did finally find one really nice gown here, but felt it was overpriced for what it was. I don't think Ill be back here

they had a dress I was looking to try - they didn't and they also didn't have any sample sizes that fit me and expected me to drape the dresses over me in the mirror. Cut to Ana's Bridal, the staff were professional, and they had the maker send a sample to the store for me to try. There were a few hiccups with the scheduling, but nothing major. I had to ask a few extra questions to make alteration costs and procedure clear, but their prices were reasonable and the final results were perfect. I would recommend Ana's Bridal for bridal gowns and for bridesmaids dresses.

e. They suggest to just alter the dress I tried on because the size below might not fit if my weight goes up at all, and that I shouldn't take the risk. After listening to their advice, I purchase the dress they had at the store and still have to pay for shipping. I wanted to get the dress altered near my home (over an hour away), but they strongly recommended that not everyone knew how to work with wedding dresses and they would guaranteed a better job. I once again trusted them, because they had a valid point since weddings are mainly what they do. Once I went in for my first fitting, they said to come back in 2 weeks. When I went back, the dress was still too big on me. The had to take in more. The third time I went (1 week later), the dress was again big on me, like if it hadn't been touched. I went again (3 days later), and now the dress was made too tight. Ana asked me if I gained weight. What a rude person to ask a person that, 2 days before their wedding. And no I did not gain over 10 pounds in 3 days. I went in the next day, and the sleeves were too loose because they have to adjust the waist part because they had made a mistake. Ana never apologized, and tried to put the blame on me. They made me pay the full price of the alternations, even with all the mistakes they made. Do not go here!!!! They are rude and not caring!!!

y also worked hard to make my dress perfect and I felt like family. I would recommend them to anyone wanting and amazing experience. My dress was amazing, they made me feel beautiful and also alleviated a great deal of stress!

5th. When we arrived on time we were told that the dress wasn't finished yet. I only needed the bust taken in half an inch and a bustle. I had to wait over an hour because these 2 alterations were not finished in the 6 weeks they requested. They gave me my appointment card for the pickup date which stated July 24th, and the salesgirl told me it would be ready to take home at 2:00. When I arrived that day they told me that my appointment was the previous Monday--a fact that was never mentioned to me once, nor was it the date on the appointment card. I still have the card to prove it. And when I showed the girl the card she rolled her eyes. Not to mention if that were the case, no one called me that Monday to inform me I missed an appointment. Either way, the dress was supposed to be done, steamed, and ready to be taken home at 2:00. AGAIN, I was told it wasn't done. My wedding was in 2 days. I was livid. AGAIN I had to wait, this time waiting over 90 minutes. They told me to leave and come pick it up in the morning, but at that point a had a bunch of appointments and commitments. I wouldn't have been able to pick up the dress. Plus after waiting an hour and a half, I wasn't leaving without my dress. They also told me I should have called to make sure the dress was done. Seriously? They gave ME the appointment to pick it up. What was the point of making an appointment if that was the case? And why didn't they tell me to call when they gave me the appointment? DO NOT GO HERE. Even though I love my dress, the alteration process was ridiculous and extremely disappointed. Not worth the aggravation. I'm just glad I didn't get the bridesmaids dresses there too.

s displayed. I had to be on top of them constantly and question why I wasn't getting calls back I was told I would get. When I called them out on their customer service that is when they started to change their attitude and return calls. I would advise against this place unless you want a TON of stress regarding your dresses. Other than that the dresses were all beautiful, but that is credit to the designer.

tantly fell in love with it!! Even though I was so nervous Michelle made me feel so comfortable, and relaxed. So personal and it goes a long way. I ordered my Bridesmaids dresses there too the same day.The best part of their customer service and dedication to their clients was shown to me when I was trying on dresses. An experience I had with Ana's Bridal is EXCELLENT!! I picked up my dress from the day before my wedding and my dress fit perfectly!! I will say that the dress size that Ana's Bridal ordered for me was perfect –I didn’t want to go with the size she recommended for me, but thank god I did… so I want to be clear that they're NOT one of those boutiques that orders the wrong size so you have to spend more in alterations. I have since recommended all of my friends who have recently gotten engaged to go to Ana's Bridal because I can confidently say that they'll find their dress there. Will send everyone I run into that is getting married to go to Ana's Bridal, that’s how I will repay my gratitude to Ana's. I've had two friends recently get married and they both found their dresses at Ana's Bridal (which we discovered after buying them!). The styles that they stock are so on point and flattering. None of the other boutiques that I visited had such a keen style like Ana's Bridal! Thank you Ana’s Bridal Boutique and Staff!! I felt well taken care of and important as one of your clients!

ook on all the issues, but I will try to be as concise as possible. The main point is that they lure you in with individual attention and "deals," yet once you have chosen and paid them, they are chaotic, unorganized, inattentive, impossible to get a hold of, and constantly charging you for things they NEVER told you about. Some examples: I was looking into possibly adding a halter or shoulder straps to my dress. Ana showed me some options, pinned them into the dress, and never said another word. After I left, the one helpful staff member in the entire place, came into the parking lot to tell me the strap costs $495! But they would "let" me have it for $350 (I did not get the strap). ALL of us, bride and bridesmaids, were charged for steaming the dresses, as if any of us were going to walk out with wrinkled dresses, even though Ana I had free alterations (steaming is not included apparently, another thing I wasn't told ahead of time). I was told I had free alterations, only to get a call the day I was picking up my dress trying to sell me a garment bag (another added cost that is not told to you or included - I didn't buy one from them) and was told I owed $300! Once I reminded them I had free alterations, they said they would have to find my contract. When I went to pick up the dress, they again tried to charge me $300. In the end, it cost $75 for the steaming. Oh, and all final payments and alterations have to be paid in CASH. The bridesmaids were all ordered dresses that were too big, and some of them were charged $100 for alterations. The dresses came in the week of the wedding (!), and no one would answer or return my calls to check in on their status or tell me where they were in the process. Half of my bridesmaids went to pick up their dresses, only to find that they could not find the dress, and when they did, they had not altered them yet, and they had to wait for them to do it. Then when they had to steam the dresses, they were given back wrinkled and wet dresses. There is more I could list, but I will stop there. Though I loved my dress, it was part of a trunk show and not in their store, and I should have gone elsewhere. I highly, HIGHLY, recommend you find another place to go who actually give good customer service and who disclose their costs.

help of the girls. They also gave me different ideas for flowers, colors, and other things I really needed some insight with for my wedding. I got all the dresses and tuxes here. Alterations were a breeze and the seamstress was so helpful too!

body in there seems really happy.