Crossroads Conference Center

6611 Clay Ave. SW, Grand Rapids, MI

About This Vendor

Ready When You Are!

Crossroads Conference Center is a full-service event venue adjacent to a newly renovated Holiday Inn hotel. Conveniently located in Grand Rapids right at the M-6 and US-131 business exchange and 15 minutes from the Gerald R Ford International Airport. Several different room configurations are available, allowing Crossroads to accommodate intimate groups or larger groups up to 450 guests. We offer All-inclusive Packages that Include: • Reception Space with Hosted Parking On-Site *Ceremony Space Available for Additional Fee • Tables with Floor Length White Linen Tablecloths and Choice of Linen Napkin Color • Chairs with White Chair Covers and Choice of Sash Tie Color • China, Flatware, Water Goblets, and Bar Glassware • Risers, Pipe & Drape with Four LED Up-lights for the Head Table • 6" or 12" Mirror Centerpieces with four Tea Light Candles & Votive Candle Holders • Hors D'oeuvres, Buffet or Plated Dinner Service Provided by Distinctive Catering • Regular and Decaffeinated Coffee Station with Assorted Creamers and Sugars • 5 Hours of Hosted Full Bar Service • Projector & Screen with Audio for Photo Montage • Color Coordinated LED Lighting Throughout the Facility • Complimentary Cake Cutting Service • Complimentary Menu Tasting • Complimentary One Night Stay at the Adjacent Holiday Inn Hotel • Additional Decor Enhancements Available Your special day should be as stress free as possible. Let our professional staff take care of the details! Allowing you and your guests to relax and enjoy your time together.

Amenities + Details

Ceremony Area

Handicap Accessible

Indoor Event Space

Liability Insurance

On-Site Accommodations

Reception Area

Wireless Internet

Covered Outdoors Space

Dressing Room

Outdoor Event Space

Business Attributes

Veteran-owned Business

Ceremony Types

Civil Union, Commitment Ceremony, Elopement, Interfaith Ceremony, Non-Religious Ceremony, Religious Ceremony, Second Wedding , Vow Renewal Ceremony

Guest Capacity

300+

Settings

Ballroom

Venue Service Offerings

Bar & Drinks, Cakes & Desserts, Other Desserts, Destination Weddings, Destination Wedding Packages, Destination Wedding Planning, Food & Catering, Planning, Wedding Design, Service Staff

Awards and Affiliations

Crossroads Conference Center Reviews

Reviewed On 10/24/2021 by Zakiya W

Kristie and her team were amazing ! She always responded in a timely manner. With COVID and things constantly changing she always kept up with communication and updating us on any new changes. We have a few hiccups with our hotel room and Krist...

ie made sure everything was taken care of. I would 100% recommend Cross Roads to anyone. Thank you so much Kristie for everything ! Our reception looked perfect and we had so many compliments on food and overall décor.

Response from the Vendor on 10/26/2021

Hello Zakiya, You are so very welcome and thank you for the rave review! I genuinely enjoyed working with you and Aaron! I looked forward to our meetings during the planning process and loved seeing all of the happy faces at your reception! ...

Take care! Kristie

Reviewed On 8/21/2021 by Lori S

Kristie was wonderful to work with. She communicated with me consistently about the COVID restriction changes and answered my questions quickly every time I emailed. The facility was gorgeous! They were able to color coordinate and set up e...

xactly as I needed. Kristie was very accommodating to any changes/last minute requests. The food was excellent. The staff was friendly and competent. I would highly recommend!

Response from the Vendor on 08/24/2021

Hello Lori, You and your family were such a pleasure to work with. I love your mom almost as much as my own :~) Thank you for allowing me to be such a big part of your special day! Keep in touch! Kristie

Reviewed On 6/22/2021 by Anika A

I would definitely recommend Kristy from Crossroads conference center. She goes above and beyond to help planning a wedding. You can definitely tell she is very passionate about her job and understands difficult situations. Due to COVID restric...

tions in Michigan I had to make the hard decision to cancel and she made it super easy for me to get my refund and was very understanding. I am sad I didn’t get a chance to work with her but definitely will recommend this space to my friends and family.

Reviewed On 5/21/2021 by Arielle M

If you want someone to care about your wedding and/or reception like it was their own, then Kristie is your person. Kristie has an incredible passion, positive attitude, and creative mind. Planning a wedding/reception during a pandemic is quite...

difficult, but with Kristie, she made it happen. We ended up in a tent in the parking lot due to the COVID limitations. The entire event was perfect and every last detail was taken care of. The food is really good, don't let the word "catering" of "Distinctive Catering" deceive you. Lastly, when we had to scramble and figure out a music situation, Kristie not only reached out to a contact, but she got it all setup and tested for me on the big day. Kristie definitely made the day go so well. Lastly, the staff is very professional and courteous as well.

Response from the Vendor on 05/21/2021

Hello Arielle, I live vicariously through my clients and love what I do! Thank you so much for your positive feedback. The pandemic has hit us all hard and I am so glad we were able to make your dream day happen!!! Let's keep in touch! Krist...

Reviewed On 4/13/2021 by Jessica P

I am not sure my now husband and I could have survived planning our pandemic reception without Kristie. Her positive attitude, knowledge about reception planning & willingness to help was unmatched. We ended up in a tent out front due to covid...

, and a huge thunderstorm rolled through the middle of our reception yet with Kristie at the helm the show went on. She and her staff went above and beyond. We are forever grateful. Oh, and with all that went on, the food was excellent! It was worth every penny.

Response from the Vendor on 04/13/2021

Hello Jessica and Bill, Thank you so much for putting your trust in me and the staff at Crossroads! I am glad you and your guest's enjoyed the food provided by Distinctive Catering! I wish you both the best and please do keep us in mind for f...

uture events. Kind regards, Kristie

Reviewed On 6/23/2011 by Emily T

Because we had gone through four different event cooridnators we had little expectations. Each coordinator would not honor the previous contract and we had to start over and over. We did end up having a good time, the guest had a blast and neve...

r saw the behind the scenes. The groom and Mother of the Bride were in the kitchen multiple times getting silverware and plates. The cooridnator was never near when needed and left wihtout saying good bye to anyone. However, the food was great and the bartender was great with the guest.

Response from the Vendor on 07/21/2011

We are pleased to hear that your reception was, in the guests' eyes, a success, and pleased that you were happy with how it all turned out as well. :) There is no explanation for why someone was not available when needed, but please know that...

your valuable feedback has been brought to the attention of those involved. Your comments are very much appreciated, we view feedback as a gift, as we can only improve from comments such as yours! Thank you!Congratulations again!-The Crossroads Banquet Center Management Team

Reviewed On 12/08/2008 by Chelsea S

The building was very nice.;The staff was extremely unreliable. We went through 5 staff members before our wedding. We had to completely start over with each person because they didn't know what was going on. They also tried to over-charge f...

or alcohol (saying more kegs were opened than really were). Overall it was completly unprofessional and we were actually going to switch locations 5 months before the wedding. We were promised it would get better but it never did. I would never recommed this location to ANYBODY!!! DONT USE THEM!!!!!

Response from the Vendor on 03/01/2011

My name is Mary and I've been working at Crossroads for a while now and will be here now to make things better for this to NEVER happen again. I focus on customer service and make sure the bride & groom are especially pleased with what is offer...

ed and how it is presented. I look forward to our wedding season this summer and even more weddings for 2012. I apologize for your bad experience but do hope you are happily married and have forgiven any bad ties between Crossroads Conference Center. Thank you for your input, I have only improved everything since and wish I would have been here for your wedding as well.

Contact Info for Crossroads Conference Center

6611 Clay Ave. SW, Grand Rapids, MI

(616) 656-7777

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