We chose Holland Cakery because we loved the cupcakes in the store. That is all we love about this place and will not be returning to them. The communication is awful with this place. They are slow to respond to any emails and when you go into ...the shop it is unorganized and people don't seem to know what is going on. We went in for tasting and got our quote and they continue to try to charge $50 more for my cake. They showed up 30 minutes before my ceremony started with an undecorated cake. they then had to go back to their store to get decorations. The cake we showed them had flowers on it and those were not on the cake. When we emailed them about this afterwards she said oh we don't put flowers on cake. This would have been great to know when I sent you the picture of my cake because I would have put some on myself. Basically the owner passed all the blame to her employees and didn't seem to care. very unprofessional