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The Otsego Grand Event Center Reviews
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Reviewed On 8/18/2021 by Kaitlyn G
Otsego Grand Event Center did an amazing job at our wedding! They were great to work with throughout the pandemic and a pleasure to work with day of! Food was great and service was amazing. Cannot recommend them enough!!
Reviewed On 10/07/2019 by Nicole A
Otsego grand catering did my wedding at sojourn lakeside resort on 9-21-19. They were fabulous, the food was awesome we did not want a traditional wedding so we had pulled pork and brisket sliders and traverse city cherry chicken for the main d...
ishes. We loved it, Patty was awesome to work with and there for any questions. We had her also do our rehearsal and did a taco night, best choice ever! I can’t say enough about the food or the staff.
Reviewed On 9/24/2019 by Sammie E
The biggest plus of this place is that their food is absolutely fantastic. We did pork, roast beef, mashed potatoes and mixed veggies and wow everything was so tasty! Also, the wait staff was amazing. They set up all the tables the day before a...
nd I had an opportunity to chat with them a little bit. Both were very friendly and so helpful. The woman who runs the catering, Patricia, seems a little overworked or maybe busy and doesn’t always respond to emails or follow-up with what she says she may do. I had to send multiple emails sometimes a few days or weeks apart to get a response. She also asked me the same question about 12 times. I wish they maybe had a better system to keep client information organized because it can certainly stress a bride out being asked the same thing over and over. That being said everything went off without a hitch, the food was delicious and Otsego is very accommodating with customizing options.
Reviewed On 9/16/2019 by Misty M
Great food and service! The Otsego Grand Event Center catered our wedding at Sojourn Lakeside Resort on 9-7-19. The staff was wonderful and professional! Everyone was great, especially Patty! She truly went above and beyond and we can’t thank ...
her enough! Patty is so sweet and she is the “Grand” in their name! She treated us like family! Our guests loved the food and so did we! We recreated our first date and served our guests pulled pork and beef brisket with mac & cheese, seasonal vegetables, salad, and cornbread. Everything was delicious and the guests LOVED the food! The leftover food was packaged for us and we had a yummy late night snack! We rented the linens and china and our tables looked great! We opted to buy the alcohol/mixers ourselves to save money and Patty provided us with a friendly bartender to keep our guests happy! The staff even helped me surprise my sister in law with a birthday cake during dinner! If I lived closer, I would use the Otsego Grand to cater all my events. We couldn’t be happier we chose Otsego Grand for our wedding! Patty, we will never forget what you did for us! Xoxo
Reviewed On 9/09/2019 by Kylie E
We absolutely loved working with Patty at Otsego Grand Event Center. She was very professional and communicated. Her staff was amazing on the wedding day, and everything was executed perfectly. The food was out of this world!! We couldn't belie...
ve how many people came up to us to tell us how much they loved the food. Excellent service and staff. We would highly recommend for catering your wedding!
Reviewed On 6/11/2019 by Cody A
We used the Otsego Grand Event Center to cater the food at our wedding (at the Sojourn Lakeside Resort). We initially contacted Patty to set up a tasting on the same day that we had scheduled a walk-through of the wedding venue. She was very ...
friendly and set up a time that worked for us. On the day we did our tasting, Patty walked us through all of the details surrounding the catering. We discussed different food options, appetizers, drinks, etc. The food we had on our tasting was so good that we didn't sample any other entrees - we choose both entrees we sampled for our wedding and stuck with them. We also sampled the Bavarian pretzels and had them (along with a fruit/vegetable tray) as an appetizer at our wedding. Summary of the food: Outstanding.
The other part of what made The Otsego Grand Event Center a great vendor was their service. Every employee that we interacted with was extremely friendly, and eager to help out. Patty herself was phenomenal. Since her business frequently works with our wedding venue, she was allowed to come to the location the day before our wedding to set up. After she had set up her things for our wedding, we had a rehearsal dinner at the same venue. The caterer that we used for the rehearsal dinner had some sort of confusion/mix up and used all of Patty's plates/warmers, etc. to serve us. I should note that I (groom) wasn't aware of this until the next day. Apparently Patty took all of her things back to the Otsego Grand Event Center, cleaned all of the plates/warmers etc., and re-set them up for us. I heard this information the next day second-hand because Patty had voluntarily done this without asking for reimbursement, and had asked that the bride not be informed, because she didn't want her to stress or worry about anything. This is a testament to the service that The Otsego Grand Event Center provides, and to Patty's character and desire for excellence.
On our wedding day everything went off without a hitch. The food was outstanding, the caterers were extremely friendly, and Patty was around to make sure.
We can't recommend The Otsego Grand Even Center enough. Thank you!
Reviewed On 6/03/2019 by Jason P
The food was truly amazing - we went with the Antipasto Display and Bavarian Pretzel Sticks with Cheese Ale Dip for Hors D'oeuvres and Herb Encrusted Tenderloin and Traverse City Chicken for the main course. Everybody there was amazed with the ...
food. The service was amazing as well - they offered to re-stock if we ran out of anything (which actually happened). Patty, the event coordinator at Otsego Grand, was incredibly helpful and accommodating; she helped come up with creative ideas to keep the theme of our wedding alive and to make sure the guests were happy. I would recommend her and the Otsego Grand for any event!
Reviewed On 12/11/2018 by Lindsay J
Patty and her team were wonderful to work with! She made sure everything we could have needed was taken care of, the food was amazing and we couldn’t have asked for better service! They were amazing!
Reviewed On 10/31/2018 by Jessica F
Otsego Grand caters a number of weddings at our venue and we enjoy working with Patty and her staff. They are always professional and brides love their food. If you are looking for a caterer for your wedding I would recommend Otsego Grand!
Reviewed On 9/15/2018 by Miayan K
Patty was very professional during the entire process from the initial introduction, to our tasting( we did two!), to the event. It was just wonderful!
The day of our wedding was perfect. The staff was professional and looked nice in their uni...
forms as well. They also did our bar service which was great. I would recommend them to anyone.
Reviewed On 9/05/2018 by hilary b
Patty and the staff at The Otsego Grand delivered catering for our rehearsal dinner and reception far beyond my expectations. We had an incredible taco bar for 70 people at the rehearsal and an elegant cocktail hour and buffet dinner for the re...
ception. Guests LOVED the food both nights. Beyond excellent food, Patty and staff are easy to work with, accommodating, and willing to go above and beyond to make this the day of your dreams! Patty even figured out how to bring my vision of an ice cream sundae bar to reality on a 90 degree day in August. Would definitely choose them again for any catering needs.
Reviewed On 7/31/2018 by Madison M
The Otsego Grand was amazing! They listened to every concern I had and worked with my vision for my wedding. The food was absolutely delicious and the outdoor terrace made for beautiful wedding pictures.
Reviewed On 7/12/2018 by Shannon R
Patty and her team truly go above and beyond! The Otsego Grand handled the catering and bar service for our wedding at Sonshine Barn on 6/23/2018. Patty is so professional, kind and easy to work with. She made the process seamless from the firs...
t time we met with her to the day of the wedding. Not to mention, the food was AMAZING! Our main options were the Traverse City Cherry Chicken and the Beef Tenderloin. We received endless compliments and I had guests still telling me days after the wedding how wonderful the food was. We also received positive feedback on how great the staff was! I can't recommend The Otsego Grand enough!!
Reviewed On 11/12/2017 by Katherine A
We cannot reccomend Patty and the staff at Otsego Grand highly enough. As an out of town bride, Patty worked with our limited avilability and was highly responsive to my e-mails. Patty is extremely detail oriented and very organized which makes...
working with her a breeze. If the service wasn't the main reason to choose Otsego the food is phenomenal. The salmon and stuffed mushrooms will not disappoint. Our guests raved about the food and most went back for second and third helpings. We were thrilled with the service we received and cannot thank Otsego enough for making our big day run so smoothly!
Reviewed On 10/23/2016 by Colleen D
Hiring Ostego Grand Event Catering / Alpine for our reception, rehearsal and brunch one of the BEST decisions of the wedding. Patty made our wedding reception amazing, from the food to the rentals and overall level of service and care. The fo...
od was fantastic, and so we got constant compliments from guests. However, what set Patty apart was how flawless she made the overall wedding weekend. As the bride, I was able to feel relaxed and enjoy the event because she had such a good handle on everything; it was like having a second wedding coordinator. Patty didn't need to be told or directed to do the right thing - she sensed what needed to be done. During the event, she was able to strike the right balance between checking in on the important items yet leave us alone to enjoy the event. The rest of the staff / servers / bartenders were great as well.
Something I want to emphasize is "what I wish I had known". When I was looking for a caterer, I was looking for quality of food and value. Very transparently, in the tasting process Ostego Grand Event / Alpine didn't stand out and in fact probably would not have been who we selected. We ultimately booked Ostego / Alpine because of word of mouth. Hiring Ostego Catering was one the BEST decisions of the wedding overall. When it came to our wedding weekend, Patty was 200% focused on our event, not just the day of the wedding but over the whole weekend. Looking back, this factor was the most important in our overall event. Also, I planned my wedding mostly virtually and mainly via e-mail. One concern I had going into the event was that Patty wasn't the most responsive via e-mail. Please don't take this as a negative - I later learned that this was likely because of her 200% focus on current clients /event (and phone and texts work great!)
Patty takes pride in delivering beyond expectations, from the big things to the little details. I am a very grateful bride for having her and Ostego involved in our wedding.
Reviewed On 10/23/2016 by Evaristo R
My wife and I were both very, very happy that we decided to use Patty and Otsego Grand for our wedding. Not only was the food excellent, but Patty made our entire wedding week better. She was onsite and available constantly. She helped us wi...
th anything and everything you could think of - it was almost like having another wedding coordinator. When we were choosing our caterer, we were focused on the food, but we didn't realize how much of a difference a helpful and available caterer can make!
Reviewed On 8/31/2016 by Grace B
Patty did an AMAZING job at my wedding recently at Sojourn Lakeside Resort. We were so impressed by the food at our tasting that we ended up having them cater our rehearsal dinner as well and everyone was raving about the food both nights! Sh...
e also was so flexible and willing to let us try out a few new things to make things work for us. In addition to the food being excellent, Patty was also invaluable to the success of the evening moving smoothly. She was there the entire day and night working to make sure everything went accordingly and helping to deal with last minute hiccups. We couldn't have had such an amazing night without her and her team. Thank you Patty for all of your hard work! - Kaldis and Grace
Reviewed On 8/08/2016 by Knottie1470671998
My friend recently just had a wedding ceremony and reception at the venue and it was absolutely beautiful and PERFECT!Patricia and her staff made it an unforgettable night for the bride and groom!
Reviewed On 7/22/2016 by Karen H
The best decision we ever made was hiring Patty Binette and her staff at The Otsego Grand Event Center to cater our event at Sojourn Lakeside Resort. From beginning to end she was always very helpful, encouraging, gracious, considerate, profes...
sional, calm and attentive to all of our needs. Her main goal was to insure that our celebration exceeded our expectations and that she would take care of all of the details so we could focus on enjoying the celebration. Her years of experience gave me the confidence that our reception was in very capable hands.
Once the cocktail hour started, the food was the talk of the event. Our guests couldn't stop ravening about how delicious the food was prepared. The buffet was beautiful, the bartenders were fun and professional, the food was amazingly delicious and the wait staff took care of every need. I can't tell you how many times I heard "this food was the best wedding food I have ever tasted". The salmon with lobster sauce was a huge hit!
Overall, Patty far exceeded our expectations. Our event was wouldn't have been so successful without her and her amazing staff. I can't say enough about Patty Binette! She was terrific!