Tuxedo by Sarno (North/Central Jersey Area)

l involved and they even took measurements from 3rd party stores that some of our out-of-state groomsmen needed to use. All tuxes came in on time and fit well. The only negative was that we were very detailed and clear when we were booking that the groom was to wear a cobalt jacket with black pants and a black tie while the groomsmen were in grey jackets with black pants and different bowties to match the colors of the bridesmaids. We were assured over and over that everything was input correctly, but after calling the week before the wedding to check on shipping status-we were told everyone was in the cobalt/black/black combo and none of the groomsmen choices were correct! Thankfully they hadn't shipped yet and the corrections were made and everything came in perfectly and color matched well, but it was a close call that was only avoided because we called them to check in.

8 days before his sisters wedding. His clothes fit perfectly and he looked so handsome! He strutted around his sisters wedding like a peacock. The groom, wedding party and brides father used two different tuxedo rental shops (because of where they lived) and had nothing but problems. I would go back to TuxesybySarno in a heartbeat! They deserve 20 stars!

plary service and attention to detail. I received plenty of compliments, especially from my new bride! I definitely recommend Dante Zeller Tuxedo for your suit and tuxedo needs. If they can provide this great service during a pandemic, imagine what more they can do once we're out of it! Big thanks to Carlos and the crew.

the bridesmaids dresses!

re the wrong color ( should have been black not gold, for our best man), shoes of the groom/bridal party were brown (not black as we originally wanted). Fortunately, most of these issues were resolved and the staff was very apologetic about all of it.

but we did have three that needed to be reordered. Luckily those people were able to go in early and pick them up on time. They were willing to have tuxes shipped right to our hotel if we needed. The day of our wedding we had a pair of shoes fall apart when we arrived at the church. Someone from the store came over with another pair of shoes for us.

y stressful situation into an easy task and my son was so handsome in the end of it all. I look forward to doing future business with this establishment.

uperior to any other establishment I visited. Couldn't have been happier with the style, fit and overall experience.

tion to look at new styles for my wedding and got to meet the new manager Carol. They have a great selection to pick from and the colors will definitely match what I have in mind. Carol knows her stuff and I made sure to tell her that. She said Gary trained Stephanie and Stephanie trained her which explains why she's so knowledgeable and friendly. I can't wait to see how great my guys will look on the big day (we haven't set a date just yet). I recommend them to everyone

l my guys looked, I would recommend anyone who needs tuxedos to go there, and ask for carol....

hole rental experience and never missed a beat. When we experienced a few setbacks in sizing, (that was not her fault) she quickly resolvedit. I highly recommend this location and Claire for your formal needs!!!

e but from the beginning it felt like a bait and switch. We were measured in fine clothing and good shoes which seemed fantastic for the price ($149.99) but what actually came was cheap clothing but defintely wasnt what we were measured in and the shoes were terrible, across the board all 8 pairs were just cheap. The clip on tie looked like a peice of cardboard not kidding. The shoes, were made out of of cheap rubber and felt like plastic. We were told the suits would be $800 at full retail....I wouldn't have paid $50 bucks! I find this to be very deceiving because u think your getting a quality suit instead they switch it, that's apparently the corporate gimmick. To make matters even worse they have not agreed to refund our initial deposit hiding behind a corporate policy indicating that we didn't provide them a chance to make things right with a refit. I'm sorry but after most of it was unsatisfactory I can't imagine ruining the wedding with such poor attire. I spoke to the District Manager and he explaining that we didn't give them an opportunity to make it "right" , so I am still waiting to hear back to see whether they will stand by there corporate policy. I feel so upset that I didn't put the deposit ($100) on a credit card instead I paid cash, my relative had the forsight to pay with a CC and was able to dispute the charge, thankfully the CC company is working with him to resolve this. I can't begin to describe the issues they have been giving us to get our money back, I was made to feel as if we were trying to "get over" on them bc I had to prove we went with another company for our suits as if to say we used them and was trying to get our money back. We went Mens Warehouse on Route 17 South Paramus, NJ for $179.99 ($20 was including the rush delivery) we received name brand black Calvin Klein tuxedos with gorgeous shoes and thank goodness it worked out beautifully they even offered to have the garments shipped to a local store minutes from the wedding venue. I urge anyone who reads this not to even bother with going to a budget rental, if you truly appreciate quality I would suggest paying the extra $10 and go to the men's warehouse bc the difference was night and day and the cost insignificant. I find it deplorable that Tuxedo By Sarno would hide behind a corporate policy when clearly it was there mistakes. Disgusting how corporate greed uses these policies to deceive hardworking people. I can't stress enough how well we were treated by Mens Warehouse , they also have a members reward program, I for one am a member for life.

groomsmen are getting measured and none of the locations are able to access the information since this store is independent. We have called them and they are not being helpful of our situation where they made the mistake. If we were aware at the time that we would not be able to have our groomsmen be measured anywhere we would have choose another location. Suits are nice but only go here if everyone is going to be measured here.