Tuxedo by Sarno (North/Central Jersey Area)

plary service and attention to detail. I received plenty of compliments, especially from my new bride! I definitely recommend Dante Zeller Tuxedo for your suit and tuxedo needs. If they can provide this great service during a pandemic, imagine what more they can do once we're out of it! Big thanks to Carlos and the crew.

the bridesmaids dresses!

re the wrong color ( should have been black not gold, for our best man), shoes of the groom/bridal party were brown (not black as we originally wanted). Fortunately, most of these issues were resolved and the staff was very apologetic about all of it.

but we did have three that needed to be reordered. Luckily those people were able to go in early and pick them up on time. They were willing to have tuxes shipped right to our hotel if we needed. The day of our wedding we had a pair of shoes fall apart when we arrived at the church. Someone from the store came over with another pair of shoes for us.

y stressful situation into an easy task and my son was so handsome in the end of it all. I look forward to doing future business with this establishment.

uperior to any other establishment I visited. Couldn't have been happier with the style, fit and overall experience.

tion to look at new styles for my wedding and got to meet the new manager Carol. They have a great selection to pick from and the colors will definitely match what I have in mind. Carol knows her stuff and I made sure to tell her that. She said Gary trained Stephanie and Stephanie trained her which explains why she's so knowledgeable and friendly. I can't wait to see how great my guys will look on the big day (we haven't set a date just yet). I recommend them to everyone

l my guys looked, I would recommend anyone who needs tuxedos to go there, and ask for carol....

hole rental experience and never missed a beat. When we experienced a few setbacks in sizing, (that was not her fault) she quickly resolvedit. I highly recommend this location and Claire for your formal needs!!!

e but from the beginning it felt like a bait and switch. We were measured in fine clothing and good shoes which seemed fantastic for the price ($149.99) but what actually came was cheap clothing but defintely wasnt what we were measured in and the shoes were terrible, across the board all 8 pairs were just cheap. The clip on tie looked like a peice of cardboard not kidding. The shoes, were made out of of cheap rubber and felt like plastic. We were told the suits would be $800 at full retail....I wouldn't have paid $50 bucks! I find this to be very deceiving because u think your getting a quality suit instead they switch it, that's apparently the corporate gimmick. To make matters even worse they have not agreed to refund our initial deposit hiding behind a corporate policy indicating that we didn't provide them a chance to make things right with a refit. I'm sorry but after most of it was unsatisfactory I can't imagine ruining the wedding with such poor attire. I spoke to the District Manager and he explaining that we didn't give them an opportunity to make it "right" , so I am still waiting to hear back to see whether they will stand by there corporate policy. I feel so upset that I didn't put the deposit ($100) on a credit card instead I paid cash, my relative had the forsight to pay with a CC and was able to dispute the charge, thankfully the CC company is working with him to resolve this. I can't begin to describe the issues they have been giving us to get our money back, I was made to feel as if we were trying to "get over" on them bc I had to prove we went with another company for our suits as if to say we used them and was trying to get our money back. We went Mens Warehouse on Route 17 South Paramus, NJ for $179.99 ($20 was including the rush delivery) we received name brand black Calvin Klein tuxedos with gorgeous shoes and thank goodness it worked out beautifully they even offered to have the garments shipped to a local store minutes from the wedding venue. I urge anyone who reads this not to even bother with going to a budget rental, if you truly appreciate quality I would suggest paying the extra $10 and go to the men's warehouse bc the difference was night and day and the cost insignificant. I find it deplorable that Tuxedo By Sarno would hide behind a corporate policy when clearly it was there mistakes. Disgusting how corporate greed uses these policies to deceive hardworking people. I can't stress enough how well we were treated by Mens Warehouse , they also have a members reward program, I for one am a member for life.

groomsmen are getting measured and none of the locations are able to access the information since this store is independent. We have called them and they are not being helpful of our situation where they made the mistake. If we were aware at the time that we would not be able to have our groomsmen be measured anywhere we would have choose another location. Suits are nice but only go here if everyone is going to be measured here.

ledgeable. The fit on my tux was perfect. Definitely a large step above Mens Wearhouse. I had done Mens Wearhouse for a buddy's wedding and it was horrible, don't go there. Despite the mishap with the one tux, which i'm sure is not a regular occurrence, this is definitely a 5 star place. Highly recommended!

of choices in terms of styles and colors and the knowledgeable staff assisted us with any questions we had. My wedding was in Philadelphia and the groomsman lived all over the East Coast. They was able to provide us with a store that was convenient for every guy to get fit at so that they didn't need to make the trip to Scranton. I was granted access to an online system, through which I was able to track the status of the fittings and payments. It is rare to find such great customer service anymore and they tended to every detail, showing me that they did care that this was the most important day of my life. I would highly recommend them to all wedding parties!