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Tuxedo by Sarno (North/Central Jersey Area)

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4.1
(55)best-of-weddings

Servicing the Entire Northeastern United States, Denville to Manahawkin, NJ

About This Vendor

Wedding Suits and Tuxedos for rent or purchase.

• Nationwide Fitting Locations • Celebrating 80 Years of Formalwear Experience • 40 East Coast Network Stores • Certified Fit • Color Match Guarantee • the Most Styles of Any Formalwear Designer on the Eastern Seaboard • A Fully Trained Staff That Truly Cares About How Your Wedding Party Looks • Complete Peace of Mind •

Details

Fashion Services
Group Discounts, Private Appointments Available, Rentals
Menswear
Bow Ties, Cummerbunds, Shoes, Ties, Tuxedos & Suits, Vests
Awards and Affiliations
2021 Best of Weddings Winner

Tuxedo by Sarno (North/Central Jersey Area) Reviews

Share your thoughts with other couples
Reviewed On 10/10/2020 by Laura S
Amazing staff! Everything was perfect! I highly recommend them. I‘ve used other Tuxedo places and by far this has been my best experience!!
Response from the Vendor on 10/12/2020
Thank you for the 5 stars and kind words! We're happy you had a great experience with us!
Reviewed On 7/02/2020 by Joseph B
Carlos and the staff at Dante Zeller Tuxedo came through in the clutch during this pandemic. They got me squared away for my wedding on 25 June. With all the uncertainty going on with COVID-19, they helped to bring peace of mind from their exem...
plary service and attention to detail. I received plenty of compliments, especially from my new bride! I definitely recommend Dante Zeller Tuxedo for your suit and tuxedo needs. If they can provide this great service during a pandemic, imagine what more they can do once we're out of it! Big thanks to Carlos and the crew.
Reviewed On 6/05/2020 by Alexandria P
The best place that I had ever helped and who in the return had helped to coordinate the most perfect day for us! They went above and beyond our expectations to make sure that the groomsmen's tuxedos were picture perfect and in coordinate with ...
the bridesmaids dresses!
Response from the Vendor on 06/05/2020
Thank you for the kind words Alexandria. We were so happy to be part of your perfect day!
Reviewed On 11/25/2019 by Dianna F
work with Jim the District Sales Manager. He is very helpful and understands customer service.
Response from the Vendor on 10/12/2020
Thank you Dianna for kind words! We're happy that you had a great experience with Jim! We hope the 2 star rating was done in error considering your comment.
Reviewed On 11/13/2019 by Dan R
They were very kind and professional and helpful and at a great price. The tuxedo was fairly priced and fit perfectly!
Response from the Vendor on 11/13/2019
Thank you for the 5 stars and such kind words! We are happy you had a great experience with us and Congratulations on your special day!
Reviewed On 10/29/2019 by David B
Thanks for helping us find the perfect style to fit our individual needs but compliment each other. We appreciated your personal attention to our details.
Response from the Vendor on 10/29/2019
Thank you for the kind words David! We are so happy that you and your entire party had a great experience with us!
Reviewed On 9/05/2019 by Vito B
Excellent, professional staff. Ask for Nora on Secaucus. Creative designs for a classic, timeless look. Tuxes and accessories are top notch! They made our groomsmen look amazing!
Response from the Vendor on 10/29/2019
Thank you Vito for the 5 stars and kind words! We're happy that you had a great experience with Nora and her team!
Reviewed On 8/29/2018 by Brian G
Awesome selection and everything came in on time and perfect!
Response from the Vendor on 08/29/2018
Brian, we are so happy to hear that you were satisfied with our service and selection! Congratulations on your wedding, wishing you a lifetime of happiness! :)
Reviewed On 6/29/2018 by Jennie R
We used Tuxedo by Sarno Denville & had many issues with our tuxedos including: entire tux was wrong (shoes, jacket, pants, vest, etc. for groom’s brother), shoe size was off by 2 sizes (was supposed to be a 9 and was given an 11), cuff links we...
re the wrong color ( should have been black not gold, for our best man), shoes of the groom/bridal party were brown (not black as we originally wanted). Fortunately, most of these issues were resolved and the staff was very apologetic about all of it.
Reviewed On 1/15/2018 by Allison R
I was thrilled to work with Santos because they had so many tux options and provided many color combinations for us to choose from. They were able to accommodate many out of state wedding party members. When the tuxes came in most of them fit,...
but we did have three that needed to be reordered. Luckily those people were able to go in early and pick them up on time. They were willing to have tuxes shipped right to our hotel if we needed. The day of our wedding we had a pair of shoes fall apart when we arrived at the church. Someone from the store came over with another pair of shoes for us.
Response from the Vendor on 01/16/2018
Thank you for your feedback. We're so sorry to hear that there were issues with the fit and quality of your wedding formalwear and are glad we could make things right. We hope we are not confused with Tuxedos by Santos located in Newark, NJ. Co...
ngratulations to you both and thank you again for your comments.
Reviewed On 6/14/2017 by Maria P
Tuxedo by Sarno in New Providence, NJ were able to accommodate our request of a tux for my son in 3 days. They provided excellent customer service from the moment I walked in the door to the moment we returned the attire. They converted one ver...
y stressful situation into an easy task and my son was so handsome in the end of it all. I look forward to doing future business with this establishment.
Response from the Vendor on 01/16/2018
We're so glad we could help. Thank you for your feedback and five star review.
Reviewed On 10/25/2016 by Angela G
I dealt with locations between New Jersey, New York and Pennsylvania. I was blown away by how easy they made renting tuxedos, from the initial appointment to picking up... Thank you so much.
Response from the Vendor on 01/16/2018
Thank you for your feedback! We're so glad our multiple locations could make your special day run smoothly. Thank you for making us a part of it.
Reviewed On 10/25/2016 by Tim H
The level of service including professionalism, knowledge and friendliness was outstanding. In particular the service from Bob. He made the process very relaxed and comfortable. On top of all that, the tux selection and price at Dante was far s...
uperior to any other establishment I visited. Couldn't have been happier with the style, fit and overall experience.
Response from the Vendor on 01/16/2018
Thank you for your review!
Reviewed On 10/21/2016 by Bonnie S
I remember using sarno back in high school when my dates needed tuxes. I remember working with Gary and then Stephanie. I've always had a great experience with them and that still holds true to this day. I recently went into the Succasunna loca...
tion to look at new styles for my wedding and got to meet the new manager Carol. They have a great selection to pick from and the colors will definitely match what I have in mind. Carol knows her stuff and I made sure to tell her that. She said Gary trained Stephanie and Stephanie trained her which explains why she's so knowledgeable and friendly. I can't wait to see how great my guys will look on the big day (we haven't set a date just yet). I recommend them to everyone
Response from the Vendor on 01/16/2018
Thank you for making us a part of your special day, and for your kind words. We hope you and your wedding party looked great and that you'll share your photos with us @tuxedobysarno. Congratulations!
Reviewed On 10/21/2016 by Knottie114fe59ff17f2dde
We used Sarno & Son for our wedding back in 2014.. Carol is a mutual friend of my brothers so we rented from her, first let me say she really knows her job and you can tell that she loves it as well, second I couldn't believe the fit and how al...
l my guys looked, I would recommend anyone who needs tuxedos to go there, and ask for carol....
Response from the Vendor on 01/16/2018
We love Carol! Thanks so much for your feedback. Congratulations to you both.
Reviewed On 10/18/2016 by Laurie T
Everyone was so helpful and suggested the perfect tuxedos for my husband and our wedding party. They all looked amazing! We couldn't have been happier with the service and would highly recommend them.
Response from the Vendor on 01/16/2018
Thank you for the kind words. Congratulations to you both!
Reviewed On 10/12/2016 by Rich R
Exceptional service and very knowledgeable ... Kimberly was a pleasure to work with and made the process fun as well. I highly recommend!
Response from the Vendor on 01/16/2018
Thanks for the recommendation. We are happy to have been a part of your day!
Reviewed On 9/27/2016 by Charles C
Great service. Anthony made the process quick, painless and actually fun. My son and I were very happy with our tuxes and wouldn't go anywhere else.
Response from the Vendor on 01/16/2018
Thank you for your feedback. We hope to see you again soon!
Reviewed On 9/27/2016 by Rallie S
To The Linden NJ Location. Thank You. From the start to the final fitting. You guys were awesome! Miss Clara you're the best!
Response from the Vendor on 01/16/2018
Miss Clara certainly is the best. Thank you for your business and your feedback!
Reviewed On 9/26/2016 by Caitlin A
The store associates were all very friendly and helpful. They went out of their way to make sure everything was just right. All of the guys looked very handsome in their tuxes on our wedding day!
Response from the Vendor on 01/16/2018
We're happy you were satisfied with your experience. Thank you for sharing your feedback!
Reviewed On 9/09/2016 by Javon P
Claire at the Linden, NJ location as well as her staff of 4 were absolutely incredible. Customer service and expertise was just about flawless when it came to tuxedos for my 5 groomsmen all of diffenent sizes and personalities. She oversaw my w...
hole rental experience and never missed a beat. When we experienced a few setbacks in sizing, (that was not her fault) she quickly resolvedit. I highly recommend this location and Claire for your formal needs!!!
Response from the Vendor on 01/16/2018
Thank you for your feedback! We hope to see you again soon.
Reviewed On 9/08/2016 by Danny B
Let me begin by saying that this location is within the USA Bridal store (Tuxedo by Sarno) This was for a large wedding party out of 8 tuxedos they got 4 wrong. The wedding was out of state and the entire group couldn't be refitted at the stor...
e but from the beginning it felt like a bait and switch. We were measured in fine clothing and good shoes which seemed fantastic for the price ($149.99) but what actually came was cheap clothing but defintely wasnt what we were measured in and the shoes were terrible, across the board all 8 pairs were just cheap. The clip on tie looked like a peice of cardboard not kidding. The shoes, were made out of of cheap rubber and felt like plastic. We were told the suits would be $800 at full retail....I wouldn't have paid $50 bucks! I find this to be very deceiving because u think your getting a quality suit instead they switch it, that's apparently the corporate gimmick. To make matters even worse they have not agreed to refund our initial deposit hiding behind a corporate policy indicating that we didn't provide them a chance to make things right with a refit. I'm sorry but after most of it was unsatisfactory I can't imagine ruining the wedding with such poor attire. I spoke to the District Manager and he explaining that we didn't give them an opportunity to make it "right" , so I am still waiting to hear back to see whether they will stand by there corporate policy. I feel so upset that I didn't put the deposit ($100) on a credit card instead I paid cash, my relative had the forsight to pay with a CC and was able to dispute the charge, thankfully the CC company is working with him to resolve this. I can't begin to describe the issues they have been giving us to get our money back, I was made to feel as if we were trying to "get over" on them bc I had to prove we went with another company for our suits as if to say we used them and was trying to get our money back. We went Mens Warehouse on Route 17 South Paramus, NJ for $179.99 ($20 was including the rush delivery) we received name brand black Calvin Klein tuxedos with gorgeous shoes and thank goodness it worked out beautifully they even offered to have the garments shipped to a local store minutes from the wedding venue. I urge anyone who reads this not to even bother with going to a budget rental, if you truly appreciate quality I would suggest paying the extra $10 and go to the men's warehouse bc the difference was night and day and the cost insignificant. I find it deplorable that Tuxedo By Sarno would hide behind a corporate policy when clearly it was there mistakes. Disgusting how corporate greed uses these policies to deceive hardworking people. I can't stress enough how well we were treated by Mens Warehouse , they also have a members reward program, I for one am a member for life.
Response from the Vendor on 09/15/2016
Thank you for your feedback. Our company takes great pride in providing quality products at affordable prices. We have specific policies and procedures in place that ensure our customers the best possible rental experience. We ask that proper m...
easurements are taken by our associates and that a we have time for a ‘First Fitting’ when the tuxedo arrives. This allows us to make any adjustments and give you a perfectly fitting ensemble before you leave our store. All of our policies and procedures are stated clearly in our rental agreements. Upon their initial measurement, each customer signs a rental agreement and receives a copy of their own. In the case of your event, all the tuxedos were picked up by one person (Edgar Zabala, Groomsman) on Wednesday 8/31/16 around 5:30 PM. No one tried on their rental in-store - Edgar included. The following day, Thursday 9/1/16 around 11:30 AM, Alberto Bracho (Groom-to-be) returned all of the tuxedo rentals, claiming that none of them fit properly and that he wanted full refunds. We asked him to please put his tuxedo on in order for us to see any issues and try to correct them. Alberto refused, claiming that it did not fit properly, that it was the incorrect color, that nothing fit the rest of his groomsmen properly and that he’s already went elsewhere to get his tuxedo rentals, therefore he wanted a full refund. At this point, our New Jersey District Manager, Jim Cragin, informed Alberto of our policies. He found this to be unacceptable, so Jim agreed to speak with the Vice-President of our company, who then followed up with Alberto. Because the tuxedo rentals were picked up without proper try-on procedures and because you refused to allow us the chance to correct any mistakes on our part, we were unable to assist you moving forward. In addition, our policies regarding cancellations are clearly posted on our rental agreements as well as physically in each of our stores: “…Orders cancelled within 7 days of use require full payment. No refunds of any kind are made after merchandise has been picked up.” We encourage you to take a look at some of our other reviews on The Knot. You will find that we consistently provide excellent customer service and quality formalwear for weddings, and have done so for over 75 years. We hope very much that you enjoyed the wedding and wish you the very best! - Team Sarno
Reviewed On 8/14/2016 by Jacqui M
I am very disappointed with their service. When we order our suits from them we said we had a lot of groomsmen from New Jersey. They informed us there were plenty of stores which they could be measured at. Now two months before the wedding the...
groomsmen are getting measured and none of the locations are able to access the information since this store is independent. We have called them and they are not being helpful of our situation where they made the mistake. If we were aware at the time that we would not be able to have our groomsmen be measured anywhere we would have choose another location. Suits are nice but only go here if everyone is going to be measured here.
Response from the Vendor on 12/09/2016
We can't apologize enough for the miscommunication, and for the delayed response. This situation is not indicative of our company as a whole. Your feedback allows us to prevent such mistakes from happening in the future. We hope that everything...
moving forward went smoothly and that your wedding day was perfect. Congratulations to you both!
Reviewed On 7/10/2016 by Alexa C
For some reason one of my groomsmen's tuxes was cancelled by accident, but with only one day notice they were able to get the tuxedo together in time. The best part about this place is the guys who work there. They are very attentive and know...
ledgeable. The fit on my tux was perfect. Definitely a large step above Mens Wearhouse. I had done Mens Wearhouse for a buddy's wedding and it was horrible, don't go there. Despite the mishap with the one tux, which i'm sure is not a regular occurrence, this is definitely a 5 star place. Highly recommended!
Response from the Vendor on 07/12/2016
Thank you so much for taking the time to give us your feedback! We do not typically cancel orders out of the blue, and we apologize profusely for any inconveniences on your part. We hope your wedding was everything you hoped for and more. Come ...
back soon! Cheers!
Reviewed On 1/25/2016 by Nicole N
Tuxedo by Sarno went above and beyond when it came to dressing the men in my wedding. Not only were the suits that we received high quality, but we received amazing customer service throughout the entire process. There was an endless selection ...
of choices in terms of styles and colors and the knowledgeable staff assisted us with any questions we had. My wedding was in Philadelphia and the groomsman lived all over the East Coast. They was able to provide us with a store that was convenient for every guy to get fit at so that they didn't need to make the trip to Scranton. I was granted access to an online system, through which I was able to track the status of the fittings and payments. It is rare to find such great customer service anymore and they tended to every detail, showing me that they did care that this was the most important day of my life. I would highly recommend them to all wedding parties!
Response from the Vendor on 07/12/2016
We are thrilled that you had such a wonderful experience with us! Your special day is OUR special day. We wish you the very best! Come back soon!
Reviewed On 8/18/2015 by Knot P
Our perfect day was complimented by perfect formalwear from Sarno & Son! With so many details that needed attention, it was wonderful not to have a single worry about the groom's, groomsmen's, ring bearers', and dads' attire. From measurements ...
to delivery, every detail was well attended to. The style and fit were perfection and the guys looked amazing. On a day when so much attention is paid to the bride, you can be sure this bride was admiring how handsome the gentlemen looked! Thanks for making our day perfect and carefree. Steve & Pam
Response from the Vendor on 07/12/2016
Thank you SO much for taking the time to write such a glowing review Steve and Pam! Cheers to you both!
Reviewed On 6/14/2015 by Angela K
Sarno and Sons has always been the place to go for a tux rental. I remember it even back in the day when i was in high school. Using this place for our wedding, my husband and I committed to them during a bridal expo held in northeastern PA, ...
and they offered a sweet deal. I know our groomsmen we're happy, I specifically remember my cousin saying that he would have been in my wedding regardless but the cost on this tux vs. the last tux rental was over $100.00 and it was with men's warehouse. We would rent with Sarno again in the future. The downfall is that you have to have the tux back the day after the wedding or they charge you $40.00 each day it's late.
Response from the Vendor on 07/12/2016
Thanks you much for your five stars! Being in the business for over 75 years, we try to provide the very best to our long-term customers! We look forward to seeing you again! Cheers!
Reviewed On 5/07/2015 by Heather P
My husband was very nervous about finding a suit that fit well and thts was comfortable. We had two ladies thts helped us pick out the tuxedo design and the coordinating color. They made the process very easy and my husband was very happy with ...
the choices we made for the wedding day. The groomsmen and my dad looked great! I would definitely recommend the store and the staff to others looking for their wedding day look.
Response from the Vendor on 07/12/2016
Thank you so much! Great looking guys make a great looking wedding! We are so happy to be a part of it. Cheers to you!
Reviewed On 10/13/2014 by Janette P
I hated how ill fitting the tux that my fiance wore at the last wedding we went to, so I wanted to try Sarno since they are located in both NJ and PA. We used the Stroudsburg store, and they have wonderful customer service. The two women who he...
lped us were excellent, they knew the product completely. My fiance said the other place didn't even measure him, which I believed because he looked like he was wearing his grandfather's tux. The prices were around the same as the other places. We were told that they run specials for bridal parties, i.e. groom tux free with certain # of rentals. I will never go to any other vendor for tux rentals again. The lady even gave us a discount because we were attending a wedding. (It was out of state and the wedding party didn't even have their tuxes from this vendor). So I was happy. :)
Response from the Vendor on 07/12/2016
We are so happy your experience was everything you had hoped for and more! Thank you for the feedback. We hope to see you again for future special events!
Reviewed On 9/12/2014 by Catherine M
I had a lot of issues with Savvi by Sarno and Son from the start. The initial sales associate was disorganized and was not familiar with the products. She failed to process the groom try on as well as our entire order. She no longer works for t...
he company. The other 2 sales associates were better and did try hard to rectify the situation, however problems continued to occur. The record of deposit paid by several groomsmen was lost, information couldn't be entered for ring bearer/children sizes, and my junior groomsmen's jacket was EXTREMELY small. I would be hesitant to use this company again.
Reviewed On 12/07/2013 by Francesca
We did business with the shop in Edwardsville, PA, and the people working there were always very friendly. The small, intimate size and location made everything seem more personal and like everything was focused on us. The tuxes we eventually p...
icked came out to $139 per rental but my husband got his for "free" (actually $60, which covered the accessories). Definitely no complaints!
Response from the Vendor on 07/12/2016
SO happy to hear! Thank you so much for the five stars. Please feel free to pass us along to friends and family so that we can make their special occasions equally as memorable!
Reviewed On 10/10/2013 by Alexis S
We went in looking for suits to rent for the wedding. They were very helpful when it came to picking out what we wanted, they were able to show us different styles and had the exact colors that we were looking for.
Reviewed On 10/01/2013 by jessica p
We couldn’t be happier we the service we got from everyone at the Rockaway, NJ store. I can’t speak to any other store because we did have issues at another location. The tuxes we prefect not issues at all. the pick up and drop off of everythin...
g was quick and easy.
Response from the Vendor on 07/12/2016
We are so happy you had a great experience at our Rockaway, NJ location! We wish you the very best and hope to service you again for future occasions!
Reviewed On 5/30/2013 by Amber A
We used Savvi Formalwear located on Route 10 in Ledgewood, NJ for our May 4 wedding. Many of our guests were coming from out of state, and Savvi made it easy to send in measurements. The staff went above and beyond to get our tuxedos in ahead o...
f time to make sure everything fit. When we had some misfitting items, the turn around was overnight. They worked side by side with my husband and he was exceptionally pleased how quickly the issues were rectified. The tuxedos were reasonably priced, but looked exceptional. We'd hire them again, for sure!
Reviewed On 5/09/2013 by Amber K
The guys looked so good. I loved how the lady sat down with me and husband showing us all the possibilities we could have.
Response from the Vendor on 07/12/2016
The very best customer service and quality product are what we strive for every day! Thank you for taking to the time to write such kind words! Cheers!
Reviewed On 5/02/2013 by Nicole M
The suits we had for our wedding fit the men very nicely. They were flattering on everyone, lightweight and comfortable. They were able to handle last minute size exchanges only days before the wedding and kept track of all of the orders which ...
was especially important since most of the groomsmen are from out of state. They made it a very easy process!
Reviewed On 4/10/2013 by Milena C
Nice staff, affordable price and great quality!
Reviewed On 3/16/2013 by Nikki B
I Went to every tuxedo shop in the dc area looking for a brown tuxedo that wasn't cheap polyester like Men's Warehouse and couldnt find one, or so I thought. I saw a photo of one at most stores, but none had it in the store as it was a designer...
tux. Shabir at the Fairfax store, ordered one so I could see it before I even made a commitment. It was perfect!! He also gave us 50% off and the groom rental free. It was a $230 tux we got for $103 including the vest, tie, shoes, etc. They fit perfect and the one that didn't, he was able to get the correct size the next morning. It was much better service, quality, and value for the money than the big warehouse chain.
Reviewed On 12/06/2012 by Nicole M
I would NEVER use sarno and son again. My groom and his groomsmen, all the sizes were wrong, they all had to come back the day of the wedding to pick up the new sizes, and my grooms suspenders were brought to the church the day of the wedding ...
about 30minutes before it started. The edwardsville sarno and son is awful. The manager there is awful. He had the wrong color marked down ad customer service was awful. I would never suggest sarno and son to anyone
Reviewed On 11/06/2012 by Jennifer M
I ordered my tuxedos less than a month before my wedding, and Sarno & Son made it quick and easy, and they guarantee the fit, so I don't have to worry about the groomsmen.
Response from the Vendor on 07/12/2016
Happy groomsmen make a stress-free wedding! Happy we could help! Cheers to you! Thanks so much for the review.
Reviewed On 11/02/2012 by Leslie Ann F
We ordered brown tuxes for our Oct. wedding. They were great. Shoes were uncofortable, and we had to buy ties because we didn't like S&Ss typical selection. The shoes were awful... the guys complained all night. The customer service at our loca...
tion was not great. We waited around forever every time we went in, even if just to make a payment. They missquoted us on the original cost, and when we called to clarify the payment they denied making any errors. They were unclear about pick up and drop off dates as well. And when we, as the bride and groom, asked to be contact if there were any problems with anyone making payments, they didn't call us.. they called the other groomsmen. We were annoyed with their customer service through the whole process. But the tuxes were fine.
Response from the Vendor on 07/12/2016
LeslieFrish - We can't apologize enough for the lack of care you received back in 2012. I can assure you that customer service is our number one priority! I'd like to invite you to like our Facebook page: www.facebook.com/tuxedobysarno. Here yo...
u will be able to follow what our customers are currently saying about us! We'd love to have you back in our stores for any future special occasions. Thanks so much for the feedback.
Reviewed On 10/30/2012 by Amber F
All of my guys wore camo vests and brown tuxes for our fall wedding. The staff was very helpful and they had a large selection to look at and try on.
Response from the Vendor on 07/12/2016
So happy to hear! I bet the brown tuxedos during the fall was stunning. Congratulations to you! Thank you for your five stars.
Reviewed On 10/29/2012 by Steph S
We chose wedding suits for our November wedding. Everything looked great and the price was right. I would and have recommended Sarno and Son to friends and family.
Reviewed On 10/22/2012 by Jill S
The free grooms try on is a fantastic service. I get to see my future husband in the actual tuxedo we have picked for him. The staff is so friendly and the selection is great. They even pointed us to our limo service with a special offer... Tha...
nk You.
Response from the Vendor on 07/12/2016
Wonderful! Our brides and grooms LOVE the Groom Try-On. And we are thrilled that you were so happy with our customer service. Thank you so much for your review.
Reviewed On 8/12/2012 by karlene r
Good prices and great selction
Reviewed On 7/17/2012 by Jennifer F
Savvi formalwear in Fall River was a transition store from their former west warwick RI location. The staff was not very knowledgeable and made mistake after mistake. Father of the brides pants came in to short then upon reordering the waist ...
was 6 inches too big. Groom tuxedo had adjuster off the track the day of the wedding. Best mans tuxedo's shirt had sleeves several inches too short. When we signed up for tuxedos here we were under the impression that the ring bearer tuxedo was $69.99 upon paying for the rental the amount was $102.50. I had nothing but problems with the staff they never followed up when they said they were. Unless the entire staff gets turned over including upper management I would never recommend nor wish this place upon anyone looking to have a smooth wedding.
Response from the Vendor on 12/04/2012
Jennifer, We are troubled that you experienced as many problems as you indicate with your wedding tuxedos. While it is true that due to circumstances beyond our control, we had recently relocated from West Warwick, RI to Fall River, it was a t...
ransition in physical location only. Our employees and systems remained the same from one location to the next. Although we had only been in Fall River a short time, we have been renting tuxedos since 1940, and take great pride in providing a high level of service and the very best tuxedo possible. Because of the problems you experienced, we had provided partial refunds to the groom, the best man, and to the bride’s father. We take all of these concerns to heart and after over 70 years in business we are still working on improving every day. We hope you and Robert enjoy a long and happy marriage. Thank you for your feedback.
Reviewed On 6/17/2012 by Cosima A
My wedding was May 19 2012, Everyone that needed a Tux for the wedding were fitted ny Dec 14th 2011 many done at the wilkes barre location by Sarno and Son manager, a few were measured out of town and called in their measurements. First super ...
exspenive $160.00 each. Two days beofre the wedding my day and brother and nephew go to get their tuxes my dads was missing and my brother and nephews were the wrong size they were all measured at that location. I called spoke with the manager she said the girl was new but assured me next day everyones would be there and right size. WRONG. Dad was here but wrong size my brothers had a giant hole in the jacket and was still too tight, my nephews fit. My husbands was too big and another groomsman was too tight and all were measured their I had to call around for hours to locate the regional manager he had nothing to offer but sad excuses said he would get everything their next day, um think not we had to be at church dressed by 9am for photographer. He had someone deliver my brothers jacket to our house the mornig of wedding everyone elses didnt fit and with all the confusion we didnt notice one of the groomsmen was missing his colored hanky. Mistake after mistake after mistake. I talked to 5 different people 20 different times ate up alot of time and most issues werent resoved. They offered no discount and nothing much to say for themselves. WOULD NEVER EVER EVER USE THIS PLACE AGAIN EVER they charged a huge amount and everyones tuxs had issues and they did not care. Terrible place
Reviewed On 12/16/2011 by Samantha M
We got our tuxedos for the groom, groomsmen, and fathers at Sarno & Son for our November 2011 wedding. My husband and I went to pick out the tuxedos, and the sales woman was nice, but a little pushy about what colors she thought we should c...
hoose for the groomsmen. We ended up picking what I had originally picked out, and there was no more discussion about it. It was convenient for the groomsmen, who live out of state, to get measured locally and send in their measurements online. When we picked up the groom's tux, his shirt and pants were too short, but it was two days before the wedding, so they had it corrected the following day. All of the other tuxes fit, and they all looked nice on the groomsmen. For the price, selection available, and convenience for out of town groomsmen, I would recommended using Sarno & Son for tuxedos.
Reviewed On 12/07/2011 by maria r
So kind helped us so much with many of the details were not pushy at all. Wcent to other retailers and they were by far the best.
Reviewed On 10/18/2011 by Heather B
I had been renting tuxedos from Sarno and Sons in Roxbury since I was a sophomore in high school for various proms and always had the best service from Gary, the manager. But since he suddenly left the service has been awful. Not only did they ...
screw up my husband's tuxedo, they repeatedly went back on what they had said and had an attitude about everything as if it was our fault. For someone working in the service industry the new guy who works there Darius needs a personality transplant.
Reviewed On 10/12/2011 by gina d
we used the one in Succasunna, NJ. They have changed managers 4 times with in 3 months, and with every change they just got worse.. They have no idea what they are doing and are nothing but rude!!!
Reviewed On 10/10/2011 by Melissa B
I would never recommend them to anyone! We were so disappointed. They measured the groom incorrectly resulting in his pants being 3 inches to short 2 days before the wedding. Also we had items missing from the men's suits the day of the weddin...
g. They are not customer service oriented.
Reviewed On 8/16/2011 by A L
My husband, his groomsmen and both our fathers rented tuxedos from Megan at Sarno & Son tuxedo rental (inside the Cinderella Bridal salon). Their prices were by far the most reasonable of any of the several tuxedo places we considered, and Meg...
an was extremely helpful and knowledgeable in selecting our tuxedos/shoes/etc and measuring my husband and my dad. They can do minor on-site alterations there, and they have an extremely wide selection of any of the Savvi formalwear tuxedos--like Men's Wearhouse, except they actually know what they're doing and the prices are better. Megan and the folks at Sarno and Son were great to work with, and we'd happily go back there for any future tuxedo-rental needs!
Reviewed On 5/08/2011 by Julie D
Very good prices and friendly staff.
Response from the Vendor on 07/12/2016
Happy to hear! Thanks so much for the five stars!!!
Reviewed On 10/27/2010 by Ashley H
they were friendly and helpful when picking out the tuxes and when the boys went to get fitted. Now when the tuxes came in, my father and two groomsmen had to return another day because of wrong sizes, spots and holes in shirts

Contact Info for Tuxedo by Sarno (North/Central Jersey Area)

Servicing the Entire Northeastern United States, Denville to Manahawkin, NJ
(570) 504-2300 ext. 107

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